Western Power Steering Reviews 2,260

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 199 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and professional staff, who provide excellent service and clear advice. The products, often refurbished, are described as high-quality, looking and working like new, and are delivered quickly and securely packaged. Many appreciate the smooth transaction process, including easy ordering, prompt delivery, and convenient collection of old parts, making the overall experience effortless. However, some customers also noted issues with delivery times, with parts taking longer than expected to arrive, and difficulties arranging the return of exchange units. A few other people also felt that the quality of some refurbished items was inconsistent, experiencing problems like incorrect parts, leaks, or steering issues, despite multiple replacements.

What people talk about most

Service

People report positive experiences with service, often highlighting the quick, efficient, and helpful... See more

Product

Customers had positive experiences with product, often praising the quality of refurbished steering racks and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and prompt... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, efficiency, and professionalism. Many... See more

Quality

Clients share positive opinions on quality, with many reviewers stating that refurbished parts look and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick reply’s helpful service strong box packaging looks nice not fitted yet but looks new even came with new track rod ends which I didn’t expect as never sent old ones Defo use them again as effor... See more

Rated 5 out of 5 stars

Bought a power steering motor for a Corsa D after the old one finally failed. The motor that arrived was supposedly second hand / refurbished, but looked almost brand new as it was so clean.... See more

Rated 5 out of 5 stars

all the staff have been super helpful, and I got the replacement unit really quick allowing me to get the work completed over a weekend, worked like a dream. Anyone reading this , makesure the ste... See more

Rated 5 out of 5 stars

The Team at Western Power Steering were most helpful and made sure I had the right item. Once I had registered on line, ordering was easy, the parts arrived in a timely manner and the repair completed... See more



Company details

  1. Auto Repair Shop

Information provided by various external sources

We are power steering specialists providing both supply and fitment of reconditioned power steering units to private and trade customers. We always have good numbers of ready-to-fit power steering racks, steering pumps, steering boxes and electric steering columns in stock, and can supply and fit units on site or deliver anywhere in the UK. With more than 30 years experience in the power steering industry we pride ourselves on a fast, professional and friendly service at the most competitive prices.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Save your Nissan SE Automatic from the scrapyarde finding out

A Micra owbners are finding out, Nissan no longer manufactures replacement electric power steering systems for elderly Micra SE Automatics - meaning that otherwise sound cars have to be scrapped.
However Western Power Steering delivers a guaranteed remanufactured replacement in days at a very reasonable price AND organises courier delivery and collection of the old part (when ready) , Communications are excellent.

23 May 2026
Rated 5 out of 5 stars

Great all round

Great all round, web page, instructions, delivery. Return box, collection. Quality of item just fitted see if it works well. Price...
Tks

25 April 2026
Rated 5 out of 5 stars

Pleasure to deal with

Pleasure to deal with, quick, efficient & good value. Got my evoque steering rack reconditioned fron these. Works a treat, communication from them via email was good too.

19 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look