Western Power Steering Reviews 

2,264
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for providing helpful advice, professional guidance, and excellent communication throughout the ordering process. Consumers note that the delivery service is prompt and reliable, and the replacement parts arrive securely packaged to prevent any damage. People emphasize that the refurbished products function brilliantly and restore their vehicles effectively. Some people were dissatisfied with occasional delivery delays and difficulties when trying to arrange collections for old units. Reviewers also mentioned receiving incorrect parts or experiencing issues that caused frustrating setbacks during repairs. A few customers felt that communication and shipping times could be improved to avoid unnecessary stress.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting a quick, efficient, and professional... See more

Product

Customers report positive experiences with the product quality and performance. Consumers note that the parts... See more

Delivery service

Clients share positive opinions on delivery service, noting that orders arrive quickly and within specified... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well packaged and... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and extensive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick reply’s helpful service strong box packaging looks nice not fitted yet but looks new even came with new track rod ends which I didn’t expect as never sent old ones Defo use them again as effor... See more

Rated 5 out of 5 stars

Bought a power steering motor for a Corsa D after the old one finally failed. The motor that arrived was supposedly second hand / refurbished, but looked almost brand new as it was so clean.... See more

Rated 5 out of 5 stars

all the staff have been super helpful, and I got the replacement unit really quick allowing me to get the work completed over a weekend, worked like a dream. Anyone reading this , makesure the ste... See more

Rated 5 out of 5 stars

My Nissan electric power unit came on time and boxed securely. Instructions for returning the damaged unit were clear and easily applied. Customer service was very good. Part was Installed and works... See more



Company details

  1. Auto Repair Shop

Information provided by various external sources

We are power steering specialists providing both supply and fitment of reconditioned power steering units to private and trade customers. We always have good numbers of ready-to-fit power steering racks, steering pumps, steering boxes and electric steering columns in stock, and can supply and fit units on site or deliver anywhere in the UK. With more than 30 years experience in the power steering industry we pride ourselves on a fast, professional and friendly service at the most competitive prices.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,264)

156 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great all round

Great all round, web page, instructions, delivery. Return box, collection. Quality of item just fitted see if it works well. Price...
Tks

25 April 2026
Rated 5 out of 5 stars

Pleasure to deal with

Pleasure to deal with, quick, efficient & good value. Got my evoque steering rack reconditioned fron these. Works a treat, communication from them via email was good too.

19 April 2026
Rated 5 out of 5 stars

Bought a steering rack for s max

Bought a steering rack for s max , easy to find on store page very very good price , delivery was quick, very easy to order and pay , did try ringing them with an enquiry but no answer not sure if they rang back as was under car taking old rack out

25 April 2026
Rated 5 out of 5 stars

Ticking all the boxes 👍

Getting a reconditioned original part, was my preferred option for quality, sending the old unit back to be reconditioned is great for the environment and getting the whole thing turned around inside a week was perfect, all in all a great service!

19 April 2026
Rated 5 out of 5 stars

Great service.

The part arrived as stated very well packaged, all of which is reused to return the old item. Excellent. Just got to pack the old one up and send it back.
Great service. Hopefully no more steering problems for a good long while.

11 April 2026
Rated 2 out of 5 stars

I was told if I paid the extra money I…

I was told if I paid the extra money I would receive my steering rack within 4-5 days. I paid the £400 extra. 13 days later still not received. The word sorry doesn’t even make any difference. It eventually arrived. DPD is their courier 🤦🏻😕🙄

4 April 2026
Rated 5 out of 5 stars

Great company

Great company! Website was easy to navigate but I had options on exact part fitment so was uncertain on what to order, so I gave the team a call and they were fantastic in assisting me with this. A well packaged part arrived to my home within 2 days of ordering which was awesome. Would recommend.

29 March 2026
Rated 5 out of 5 stars

Really pleased

Prompt, on-time delivery and easy to arrange collection afterwards. Reconditioning looks to have been done really well, and 2 year warranty is a bonus

4 April 2026
Rated 5 out of 5 stars

Easy to order

Easy to order, item delivered well packaged, item was good quality, used item collected efficiently would definitely use again

24 March 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look