Pimoroni Reviews 357

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery and the high quality of the products, often highlighting that items arrive quickly and are well-packaged. Many appreciate the excellent range of products available, noting their good prices and the innovative approach to design. The ordering process is described as easy, and the overall service is frequently highlighted as exceptional, with many recommending the company as a reliable source for electronics. However, some customers also noted issues with shipping costs, particularly for international orders, finding them disproportionately high compared to the value or weight of the goods. A few other people also felt that dispatch times could be slow, and some experienced problems with faulty products or lost deliveries, though replacements were often arranged.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the great range, quality, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and reliability, with many... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and quick... See more

Price

Customers had positive experiences with price, often finding them competitive and fair, especially during... See more

Quality

Customers consistently note positive experiences with quality, praising the high quality of products, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can see why they have a near perfect score on here; one of the few firms that actually deserves such a high rating. Prices are always competitive, and at sale time compete with China pricing!... See more

Rated 5 out of 5 stars

I like the company and the stuff. But orders are slow to be dispatched, and arrive accompanied by lots of junk I don't want: numerous stickers and a lanyard. All went straight into the bin. Does nob... See more

Company replied

Rated 5 out of 5 stars

These guys have never lost their quality of service. I’ve been ordering from them every once in a while—Raspberry Pis, cables, tinkering boards, and other gear—for the past five or six years. They’v... See more

Rated 5 out of 5 stars

I absolutely LOVE Pimoroni. So many cool products, all nicely engineered and really well-documented. Always arrives on time, nicely packaged. The code libraries and examples are almost plug 'n'... See more


Company details

  1. Computer and Accessories Store
  2. Battery Store
  3. Computer Store
  4. Electronic Spare Parts and Components Store
  5. Hobby Store
  6. Tool Store

Written by the company

Pimoroni is the ultimate Maker store – a curated range of the best of breed Maker products. Worldwide delivery. Personal support.


Contact info

4.8

Excellent

TrustScore 5 out of 5

357 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Urgent components delivered by Pimoroni

I was in the middle of a project and discovered that I needed some components to see it through to completion.
Pimoroni saved the day and I received the parts to complete the build really quickly and I made my day.

Pimoroni always have a great stock of products and I love to support them by pick up their own branded items when possible.

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Aladdin's Cave for Raspberry Pi Pico Users

For anyone interested in Raspberry Pi Pico, Pimoroni has an impressive range of high quality products some of which are made by them in the UK. The website is easy to use and orders are generally delivered next day. Customer service is good as a recent email enquiry got a response the same day.
Great company to do business with

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Wrong set of bolts/nuts, perfectly resolved.

I have ordered one of your cases from another site and it seems that it was packaged with the wrong set of bolts and nuts by you. I contacted you and Rico answered me just telling that I will receive a new set that fits my case. Just the perfect customer service. Thank you so much

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Good website with easy to find parts, compatible units often bundled together. In my case TinyPico V3 and LCD shield. Order was received next working day. Could not ask for better service.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Great care taken with any order

I have ordered a few "smart home" items (mostly Sonoff) from this wee shop, and it was always delivered quickly and with visible care. I have not (yet) ordered any of the custom boards and whatnot, but knowing I have the option and seeing the care that went into sending wee boxes I am much more open to experiment with the other products they have on offer.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Why I like PimoroniI have used Pimoroni over a number of…

I have used Pimoroni over a number of years on and off. Iike the variety they offer, their descriptions, their innovative approach. I have always had prompt reliable delivery. I recommend them to any hobbyist looking for something they need/require for their latest project/build.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I was unfortunate enough to have to order from BE. Pimoroni sent a package which was 'lost' by Belgian customs. Nothing they could do about that... Nevertheless Pimoroni was kind enough to send a replacement. Their customer service was responsive, helpful, understanding and very friendly. Their products are great as well.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

I almost never do reviews

I almost never do reviews. But Pimoroni has been outstanding in helping diagnose a fault and arranging replacement of a board. A rarity with computer hardware, where most suppliers' position is nearly always "not my problem" or suspicion of user incompetence. Great company.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Delighted

Though my order may have been small compared to many I very much appreciate how quickly it was delivered and the quality of the product itself. Will definitely be back for more and must recommend to everyone. Thank you Pimoroni :)

8 September 2025
Unprompted review
Rated 3 out of 5 stars

Spam after delivery

Product and delivery were fine but company subscribes your email to competition/review spam that you can't unsubscribe from.

28 August 2025
Unprompted review
Pimoroni logo

Reply from Pimoroni

Ahoy! Sorry to hear that - please could you forward us one of the emails in question to support@pimoroni.com and we'll help unsubscribe you?

Rated 5 out of 5 stars

My second order with Pimoroni.

My second order with Pimoroni.
There was an issue with an item showing as in stock and was actually out of stock. Hayley the support ninja quickly offered a higher priced item as a replacement at no extra cost. Excellent customer service and my thanks to Hayley for resolving so quickly. Items arrived the day after and couldn't be happier. A free Jumbo Pico received to boot. A very happy customer.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

All present and correct

The stuff I ordered turned up within three days, it all worked first time and they even threw in a free gift of a pico jumbo. I shall use them again.

21 August 2025
Unprompted review

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