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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, often noting their excellent condition, even for refurbished items, and the competitive pricing. Many people highlight the fast and efficient delivery service, with items frequently arriving sooner than expected and well-packaged. The overall service experience is also highly regarded, with consumers appreciating the helpfulness and knowledge of the staff. However, some customers also noted issues with delivery, such as a battered outer box or a delay in shipping after the weekend. A few other people also felt that the batteries they received were flat and out of date, and one reviewer mentioned not receiving their order or any notification about its delivery.

What people talk about most

Product

People report positive experiences with product quality and condition. Many reviewers highlight that... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the fast delivery, with items often... See more

Service

Reviewers consistently express satisfaction with the service provided. Customers frequently highlight the... See more

Price

Clients share positive opinions on price, consistently finding products at competitive and affordable rates.... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently report that refurbished items arrive... See more

Based on these reviews

Rated 5 out of 5 stars

Needed additional Linksys WiFi nodes. After looking around landed on Pacetech, checked out their positive reviews on Trustpilot and placed the order. Goods arrived in perfect condition a few days lat... See more

Rated 5 out of 5 stars

I recently purchased a refurbished TP-Link Deco x50 (outdoor) from Pacetech and am delighted with it. It was in perfect condition and seemed totally unused - the outer box was a bit ‘bruised’ but stil... See more

Rated 5 out of 5 stars

I changed my mind on the refurbished router i ordered after a tracking number was given and rang up pacetech. They cancelled my order, refunded the amount so I could order the different router. Item... See more

Rated 5 out of 5 stars

Pacetech is my go to supplier, stock is always on shelf when needed, prices very good compared to other locals and after sales tech support is always thier too from thier team when needed. Highly reco... See more


Company details

  1. Security System Supplier
  2. Burglar Alarm Store
  3. Cell Phone Accessory Store
  4. Closed Circuit Television Store
  5. Computer Networking Center
  6. Security Equipment Store

Written by the company

What’s more convenient than having an assortment of products all in one place? Our all-in-one shop is a way to save your time and money - you won’t have to dash to different shops looking for a specific brand or product when you can find it all at Pacetech. Browse our site to find your IT needs. From CCTV cameras to networking products, the variety of choice for thousands of items is here, with an easy navigation for the best searching experience. There will be no more waiting in queues when everything you need is on the Pacetech website.


Contact info

4.8

Excellent

TrustScore 5 out of 5

598 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price

Great price. Product in perfect condition in original box and well packaged. Good communication and tracking. Recommended retailer.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

Pacetech took my money

Pacetech took my money, have not delivered or notified me about my delivery. Leaving me feeling like I've been conned. One stars to much.

29 March 2026
Pacetech Ltd logo

Reply from Pacetech Ltd

Hi, sorry about this. We issued the refund as we didn't have that particular product in stock.

Rated 5 out of 5 stars

Bought some refurbed powerline…

Bought some refurbed powerline adapters, everything from the box to the documentation was immaculate, and for a reasonable price plus shipped quickly.
I was very pleased.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Good old fashioned service

I have ordered a couple of items on separate orders including an alarm panel and an PIR .All were well packaged and promptly dispatched. At a good price . Excellent communication none of this it’s been dispatched and it hasn’t . Just really good service .

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service order online arrived…

Great service order online arrived within the next working day ordered 3x Fike 204-0001 twinflex multipoint asd detector with sounder all came in perfect condition thank you Pacetech.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Router best buy

Following a Google search a direct purchase of a Tp-Link refurbished router offered best value for money. Delivery by DHL took just two working days. Although refurbished the item was in as-new condition in original box with all accessories, even with plastic protective on the glossy parts to prevent scratches. It is working perfectly. I can thoroughly recommend this company and I saved 20% over the usual retailers.

3 February 2026
Unprompted review

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