DR.DENT Reviews 

882
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 449 reviews, reviewers had a great experience with this company. Customers are highly satisfied with the products, noting significant whitening results often after just one use, and many appreciate the fresh feeling and ease of application. The quality of the items is consistently praised, with many finding them effective even after trying other brands without success. Reviewers also highlight the fast and well-packaged delivery, along with a smooth and easy ordering process. However, some people experienced issues with sensitivity after using the strips, contrary to what was advertised, and others found the strips flimsy or difficult to adhere properly. A few customers also reported that the products did not work for them or that the whitening effects were not as dramatic as expected, with some mentioning difficulties with customer service regarding order issues.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with its effectiveness... See more

Quality

Reviewers mention positive feedback about quality, with many consumers impressed by the noticeable difference... See more

Delivery service

People report positive experiences with delivery service, frequently praising the quick and prompt delivery... See more

User experience

Users describe positive interactions with the user experience, often finding products easy to use and apply,... See more

Order

Customers had ambiguous experiences with order, with many praising the ease of ordering and swift delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website was extremely easy to navigate which is always a bonus! I particularly liked that the website didn’t scream ‘buy me’ as I hate being pressured. They displayed their deals clearly & even highli... See more

Company replied

Rated 5 out of 5 stars

Discovered Dr.Dent through my good friend and Insta/TikTok influencer Adrianna_lidia so thought Id give them a try. My teeth are quite yellow so was surprised at the brilliant results from from just... See more

Company replied

Rated 5 out of 5 stars

Ok so I got the 30 second whitening mouthwash. And was sceptical so counted to 30 and DAYUM it works! Looked in the mirror after 2 rinses and my teeth were completely whiter 😁 very very clever whoeve... See more

Company replied

Rated 5 out of 5 stars

Fast and easy ordering and receiving my teeth whitening strips which are great to apply and the results are fab I used 5 days one after the other for 4 weeks no sensitivity which was a bonus as I've v... See more

Company replied


Company details

  1. e-Commerce Service

Written by the company

DR.DENT is a UK oral care brand focused on one thing: teeth whitening that actually works. We develop whitening strips, toothpaste, mouthwash, and other oral care products, all built on the same principles: effective formulas, no gimmicks, and fair prices. Our purple colour-correcting range neutralises yellow tones on contact while active whitening ingredients work beneath the surface, delivering both immediate and long-term results. We're an independent brand. No corporate backing, no celebrity investors. Our growth has come from customers sharing genuine results and returning for more. That only happens when products deliver on their promises. Everything we make is designed to be enamel-safe, gentle on sensitivity, and simple to use. No complicated routines or exaggerated claims. Just oral care that does what it says it will. Our customer service team is UK-based and committed to resolving any issues quickly. If something isn't right, we make it right. DR.DENT Whitening you can trust.


Contact info

4.2

Great

TrustScore 4 out of 5

882 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(882)

457 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good product and fast delivery

17 February 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Emma,

Thank you for your kind feedback. I’m pleased to hear the product met your expectations and that delivery was quick.
For best results, try avoiding tea or coffee for an hour after use.

Best regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

Great product

Arrived the day after ordering. A little fiddly to put on but amazing results after just 30 minutes and zero sensitivity.

18 February 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Kerri,

Thank you for sharing your experience. It’s great to hear you saw such good results and had no sensitivity.
If the strips ever feel a little fiddly, applying them to dry teeth can help them sit more smoothly.

Best regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

Dr dent

This is my second order and the packaging, delivery and timing have all been great. I would definitely recommend my family and friends to order from here.

19 February 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Diane,

Thank you for your lovely review. It means a lot that this is your second order and that everything from packaging to delivery has been smooth again.
We truly appreciate you recommending us to family and friends.

Best regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

Great service

Great service, easy ordering, swift delivery and the product works really well.

18 February 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Ian,

Thank you for sharing this. I’m really pleased to hear the ordering was easy, delivery was swift, and the product is working well for you.
For best results, try applying the strips to dry teeth each time.

Best regards,
Nicole
DR.DENT Customer Service

Rated 4 out of 5 stars

My order arrived very quick and my…

My order arrived very quick and my teeth did turn a few colours whiter and hoping it happens again the next time..

18 February 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Anthony,

Thank you for your feedback. It’s great to hear your order arrived quickly and that you noticed your teeth looking a few shades whiter.
For consistent results, try applying the strips to dry teeth and avoid tea or coffee for an hour after use.

Best regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

Ordering is a simple process

Ordering is a simple process, fast delivery well packed . Only used product once so far but can already feel how much cleaner my mouth feels.

18 February 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Tracey,

Thank you for your feedback. I’m glad the ordering felt simple and that everything arrived quickly and well packed.
It’s great to hear you’re already noticing a fresher, cleaner feel.

Best regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

Excellent product

Excellent product

18 February 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Aaron,

Thank you for your kind review. We’re really pleased to hear you’re happy with the product.
If you ever need any tips while using it, we’re always here to help.

Best regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

Immediate whitening

Quickly delivered. Tried straight away, opted to leave for 45 minutes. Removed strips and swilled mouth. I can see an improvement straight away. Looking forward to the results after 7 days.

18 February 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi David,

Thank you for sharing your experience. It’s great to hear you noticed an improvement straight away and that delivery was quick.
For steady results over the week, applying to dry teeth each time can really help.

Best regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

Very good customer service

Very good customer service

17 February 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Aman,

Thank you for your kind words. It means a lot to hear you were happy with the customer service.
If you ever need any help or tips, we’re always here for you.

Best regards,
Nicole
DR.DENT Customer Service

Rated 1 out of 5 stars

I have been using the strips for a week…

I have been using the strips for a week now and have to say the second you remove the strips you can see white teeth once cleaned and removed the excess purple the teeth appear to be the same colour. Will try another week but not holding out any hope.

24 January 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Dear Phil,

Thank you for sharing your experience. I understand how disappointing it is to keep using the strips and not feel confident about the result, especially after giving them a full week.
With the purple strips, the visible colour can sometimes look stronger at first, but if the result still isn’t what you expected, we don’t want you to be left unhappy.

We’re happy to sort this for you with a full refund. Please contact the customer relations manager directly at dan.ceban@drdent.co with your order number and a screenshot of this review, and we’ll resolve this as quickly as possible.

Best regards,
Nicole
DR.DENT Customer Service

Rated 2 out of 5 stars

Purple strips are poor quality

Quick delivery is the only positive which gets a two instead of a one star.

The purple strips do not stick onto the teeth properly and leave lots of purple residue which is a pain to fully remove. They move around too much in the mouth to fully assess if they’re effective or not.

Been offered a refund so I will see how long that takes.

30 January 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Dear David,

Thank you for taking the time to share your experience. I understand how frustrating it is when the strips don’t stay in place and leave residue, especially when you were hoping to properly assess the results.
With adhesion issues, a few small adjustments can sometimes help:
• Wait 30 minutes after brushing, then dry teeth until squeaky
• Apply from the centre and press along the edge before folding behind the teeth
• Keep lips slightly open for the first minute
• Trim 2–3 mm if the lower strip feels too large

As mentioned, a refund has already been offered and will be processed. If you need an update or further help, please contact dan.ceban@drdent.co with your order number and a screenshot of this review so we can make sure everything is handled promptly.

Best regards,
Nicole
DR.DENT Customer Service

Rated 1 out of 5 stars

Whitening strips that don’t conform to claims

The teeth whitening strips are too flimsy, non adherent and don’t whiten at all. The most annoying fact is that the company do promise a full refund to customers disappointed with the the results, or in fact no results. I have been contacting this company since November 2025, and in spite of pestering them with requests for the refund they promise, nothing happens. Their only response seems to be repeatedly asking for order numbers, etc.

1 November 2025
Unprompted review
DR.DENT logo

Reply from DR.DENT

Dear customer,

I’m very sorry to hear how frustrating this has been and understand why you’re upset, especially after being promised a refund. That is not the experience we want anyone to have.
We do want to resolve this properly and without any further delay.

Please contact the customer relations manager directly at dan.ceban@drdent.co with a screenshot of your Trustpilot review and your order number. Once received, we will process a full refund for you as quickly as possible.

Thank you for bringing this to our attention. We will make sure this is sorted promptly.

Best regards,
Nicole
DR.DENT Customer Service

Rated 1 out of 5 stars

Despite my prior review and dr dent…

Despite my prior review and dr dent telling me they’d refund me they have fully ignored my email since I sent this it is utterly disappointing that a company would do this I would not recommend them to anyone

23 January 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Dear customer,

I’m very sorry to hear this and understand how upsetting it is to feel ignored after being told a refund would be arranged. That’s not the experience we want anyone to have.
We do want to resolve this properly and as quickly as possible.

Please contact the customer relations manager directly at dan.ceban@drdent.co with a screenshot of your Trustpilot review and your order number. This will allow us to locate your case immediately and take the right action without any further delay.

We appreciate you bringing this to our attention and will make sure it’s sorted as soon as we hear from you.

Best regards,
Nicole
DR.DENT Customer Service

Rated 3 out of 5 stars

Mislead & Now have a Subscription?

The advertisements CLEARLY suggest, a first time application, Bright, White Teeth. Even reading quite “positive reviews” this is NOT the case.

They need to Review the Legitimacy of their order forms - seemingly I have a subscription?!, but never intended to subscribe - so how would that happen - I’m not a fan of the sneaky route sellers can take to “wangle a subscription” without being VERY CLEAR that it has been done above board & in a fair way!

8 January 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Dear customer,

I’m sorry to hear about your experience and how this has come across. I understand your concern about both the results and the unexpected subscription, and we want to put this right for you.
We can cancel the subscription immediately and process a full refund for you.

Please contact dan.ceban@drdent.co with your order number so this can be handled directly and resolved as quickly as possible.

Best regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

Very good

First time using them after doing a lot of research. Started on 30 mins cos I was a scarey cat! Noticed a difference in a few days, after a week I'm doing 60 mins, looking so much whiter. Can anyone tell me how often these can be used again, say in a few months if the white starts to fade

29 December 2025
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Jane,

Thank you for sharing your experience. It’s great to hear you took your time, built up gradually, and are happy with how much whiter your teeth look now.
For maintenance later on, many customers simply do a short top-up when they feel the brightness starting to fade. Going gently and listening to your teeth usually works best.

Best regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

I noticed a difference the first time I…

I noticed a difference the first time I used it! Thrilled.

4 January 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Elizabeth,

Thank you so much for sharing this. It’s great to hear you noticed a difference from the very first use and felt thrilled with the result.
For best ongoing results, applying to dry teeth each time really helps.

Best regards,
Nicole
DR.DENT Customer Service

Rated 1 out of 5 stars

Rip off

Bought on line now another amount charged to my credit card as supposedly I
Have a monthly subscription. Dont trust this company

15 December 2025
Unprompted review
DR.DENT logo

Reply from DR.DENT

Dear customer,

I’m sorry to hear about this experience. I understand how upsetting it is to see an unexpected charge.
We can sort this quickly. Your subscription can be cancelled straight away and any incorrect charge refunded.

Please email support@drdent.co with your order number and the issue so we can action this for you as soon as possible.

Best regards,
Nicole
DR.DENT Customer Service

Rated 4 out of 5 stars

Good product

Took a bit of getting used to and only noticed a slight change after using the strips. However, it is a good product and I would recommend this company to anyone.

22 December 2025
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Pam,

Thank you for taking the time to share your experience. It’s helpful to hear that the results felt gradual and that you’d still recommend us.
Many customers prefer a more natural-looking change, and consistency usually helps build on that over time.

Best regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

works great

works great, can see result after first time

10 November 2025
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Nat,

Thank you for your review. It’s great to hear the strips worked well for you and that you saw a result after the first use.
For steady results, try applying them to dry teeth each time.

Best regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

Best Thing I bought for my teeth

7 December 2025
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Dogan,

Thank you for your lovely review. It’s great to hear the strips have been one of the best things you’ve bought for your teeth.
For steady results, try applying them to dry teeth each time.

Best regards,
Nicole
DR.DENT Customer Service

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