DR.DENT Reviews 

882
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 450 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often noting their effectiveness in whitening teeth and providing noticeable results quickly. Many appreciate the quality and ease of use, with some products showing immediate improvements and leaving teeth feeling exceptionally clean. The delivery service is frequently praised for being fast, prompt, and well-packaged, with customers receiving updates throughout the process. However, some people mentioned issues with the product's sticking ability and the longevity of the whitening effects compared to other brands. A few other people also felt that some products did not work as advertised, or caused sensitivity, despite claims of being gentle. Conversely, a small portion of people felt dissatisfied with their orders, citing problems with tracking and a lack of response from customer service.

What people talk about most

Product

Customers consistently note positive experiences with product, with many expressing satisfaction with the... See more

Quality

Consumers find quality to be positive, with many reviewers impressed by the noticeable difference in teeth... See more

User experience

Users describe positive interactions with the user experience, often finding the product easy to use and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the super quick and prompt... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing satisfaction with the ease... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So far so good, taste isn't great but really does leave your mouth feeling clean and am slowly starting to notice whiter teeth, I do think that one bottle doesnt last long so can prove expensive

Company replied

Rated 5 out of 5 stars

Website was extremely easy to navigate which is always a bonus! I particularly liked that the website didn’t scream ‘buy me’ as I hate being pressured. They displayed their deals clearly & even highli... See more

Company replied

Rated 5 out of 5 stars

First of all the teeth whitening strips are 2nd to none and made my teeth at least 5 shades whiter. Communication is the key for me as well and your team are excellent at this also. All in all a fan... See more

Company replied

Rated 5 out of 5 stars

Discovered Dr.Dent through my good friend and Insta/TikTok influencer Adrianna_lidia so thought Id give them a try. My teeth are quite yellow so was surprised at the brilliant results from from just... See more

Company replied


Company details

  1. e-Commerce Service

Written by the company

DR.DENT is a UK oral care brand focused on one thing: teeth whitening that actually works. We develop whitening strips, toothpaste, mouthwash, and other oral care products, all built on the same principles: effective formulas, no gimmicks, and fair prices. Our purple colour-correcting range neutralises yellow tones on contact while active whitening ingredients work beneath the surface, delivering both immediate and long-term results. We're an independent brand. No corporate backing, no celebrity investors. Our growth has come from customers sharing genuine results and returning for more. That only happens when products deliver on their promises. Everything we make is designed to be enamel-safe, gentle on sensitivity, and simple to use. No complicated routines or exaggerated claims. Just oral care that does what it says it will. Our customer service team is UK-based and committed to resolving any issues quickly. If something isn't right, we make it right. DR.DENT Whitening you can trust.


Contact info

4.2

Great

TrustScore 4 out of 5

882 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.2

All reviews

(882)

457 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to deal with and prompt…

Very easy to deal with and prompt service

21 April 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Philip,

Really appreciate you saying this. We always try to keep things simple and responsive, so it’s great to hear that came through.

Thanks again for taking the time to leave a review.

Best regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

Great communication and speedy delivery.

Great communication and speedy delivery.

21 April 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi there,

Thank you for your feedback. Great to hear everything from communication to delivery felt quick and easy.

That smooth experience is exactly what we aim for.

Best regards,
Nicole
DR.DENT Customer Service

Rated 3 out of 5 stars

Just started haven't notice any changes…

Just started haven't notice any changes just yet.

20 April 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi there,

Thanks for sharing this. It’s completely fair to wonder when you’ll start seeing a change, especially in the first few days.

It’s still very early, and for most people the results come through gradually rather than all at once. A bit of consistency usually makes all the difference.

A couple of small tips that can help:
• Apply to dry teeth for better hold
• Give it a bit of time after use before eating or drinking
• Keep going for a few more days to let it build

If anything feels off or you’re unsure, just let us know. We’re here to help.

Best regards,
Nicole
DR.DENT Customer Service

Rated 3 out of 5 stars

Still awaiting delivery

Still awaiting delivery. No updates on tracking site

21 April 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Dear Emma,

We’re sorry to hear you’re still waiting and haven’t had any updates on the tracking. We understand how frustrating that can feel.

We’d like to get this checked and sorted for you as quickly as possible. Please email dan.ceban@drdent.co with your order number and the issue.

Best regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

I have been using the Dr Dent pulling…

I have been using the Dr Dent pulling oil, for a few months now, and will continue to use it daily. It’s an amazing product, it definitely freshens your breath and removes plaque. I have now ordered the day and night toothpaste.
Great customer service and prompt delivery.

21 April 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi there,

Thank you for taking the time to share this. It’s great to hear you’ve been enjoying the pulling oil and noticing fresher breath and cleaner teeth.

We’re really pleased the experience has been smooth from delivery to customer service, and we hope you enjoy the day and night toothpaste just as much.

A couple of small tips as you continue:
• Try to use the pulling oil at a consistent time each day
• Give it a good rinse after use for the best fresh feel
• Stay consistent for longer-term results

Thanks again for your support, it means a lot to us.

Best regards,
Nicole
DR.DENT Customer Service

Rated 1 out of 5 stars

They do not work

They do not work. The social media advertising showing positive white teeth as a result of using the strips is possibly AI generated?
For some unknown reason they signed me for a subscription when I categorically did not approve this. Just beware!

19 March 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Dear Rab,

We’re sorry to hear this was your experience. We understand your concerns around both the results and the subscription.

We want to reassure you that all our videos are created by real customers and creators, and are carefully monitored. Regarding subscriptions, these cannot be activated without the customer selecting that option during checkout.

We’d really like to look into this properly for you and make things right. Please email dan.ceban@drdent.co
with your order number and the issue.

Best regards,
Nicole
DR.DENT Customer Service

Rated 1 out of 5 stars

Do not order from this company under…

Do not order from this company under any circumstances. They use deceptive tactics to sign customers up for subscriptions and take payments without any prior warning or clear consent.

8 April 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Dear Joanne,

We’re sorry this situation has caused concern. We want to reassure you that we do not use deceptive practices. Each purchase on our website clearly states whether it is a subscription or a one-time purchase before checkout.

We understand this may have caused frustration, and we would like to look into your case properly and resolve it for you. Please email dan.ceban@drdent.co
with your order number and the issue. You can also include a screenshot of your Trustpilot review so we can locate your case quickly.

We genuinely care about our customers and aim to be transparent at every step. We’ll make sure this is handled as soon as possible.

Best regards,
Nicole
DR.DENT Customer Service

Rated 1 out of 5 stars

I think this might be a scam

I don’t understand why this has got a good review because I actually ordered a box of these strips from the company itself. As it says is the teeth has to be dry I tried that but it was still difficult for it to stay on my teeth as the saliva made it wet. Anyways, it doesn’t stretch like how they stretch it on these adverts on TikTok. I gave it a negative because and as soon as I did that the guy blocked me I saw no results and I tried numerous times. That is definite. It’s definitely not completely white how they show it on TikTok or wherever I just think it’s a scam and there is some AI trick to make the teeth look white well maybe I just received a bad box but it would take some convincing

10 February 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Dear Shoshana,

We’re sorry to hear about your experience. We understand your concerns around the product and how it performed for you.

We’d really like to look into this properly and make things right. Please contact us at dan.ceban@drdent.co
and include a screenshot of your Trustpilot review so we can assist you directly.

Best regards,
Nicole
DR.DENT Customer Service

Rated 1 out of 5 stars

This company is a joke

This company is a joke. I still have not received my confirmation regarding to my order. I placed a review and I was asked to email that they provided. It has been a week now and still have not respond. This company is a scam !!! I will report them to BBB as well...... I guess I lost almost $50 from them.

14 March 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Dear John,

We’re really sorry to hear how frustrating this has been for you. We understand you haven’t received confirmation and feel left without a response.

We’d like to get this sorted for you as quickly as possible. Please contact us at dan.ceban@drdent.co
with your details so we can look into your order and resolve this properly.

Best regards,
Nicole
DR.DENT Customer Service

Rated 2 out of 5 stars

Disappointing

Not sure what all the hype is about, ive used these 4 times now and noticed only a slight change in colour, certainly nothing like what has been shown on instagram after just 1 use. bit disappointed tbh

Ive never said that they werent sticking, where above do you see that, I know ow to use them the hype is ridiculous they dont work.

19 March 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi! We are sorry to hear the strips aren't sticking well. To get the best results, please dry your teeth with a tissue and stretch the strips slightly before applying. Our strips are identical in size and designed to work perfectly for both top and bottom teeth.

Keep us updated on how it goes!

Best,
Nicole - DR.DENT Customer Relationship Team

Rated 1 out of 5 stars

I ordered their products on 20 February…

I ordered their products on 20 February 2026. As of today, 12 March 2026, it appears my product hasn’t shipped yet.
When I attempted to track my order using the order number, the website shows no such order number.
Also, no tracking number has been issued.
Buyer beware!!

12 March 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi!
We are deeply sorry for your experience and would love the opportunity to make things right for you. Please reach out to us at dan.ceban@drdent.co so we can look into this immediately. We look forward to hearing from you!

Best regards,

Nicole
DR.DENT Team

Rated 1 out of 5 stars

I never received my order

I never received my order. Sent emails to the email addresses provided on their site and never received a reply. It’s been one month since my order was placed and I never got it. No refund, no resend, no reply, nothing.

1 March 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Alenn,

We’re sorry to hear this. This is definitely not the experience we want for our customers.

Please contact us directly at dan.ceban@drdent.co with your order number and a screenshot of your confirmation, and we will look into this immediately and resolve it for you as quickly as possible.

Kind regards,
Nicole
DR.DENT Customer Service

Rated 3 out of 5 stars

Review

Average effectiveness for the cost ,

28 February 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Kevin,

We’ve carefully reviewed your case and can confirm that your subscription was cancelled and a full refund was processed some time ago.

There are no active subscriptions under your details. We kindly ask that you double-check with your bank before making further claims, as the refund has already been completed on our end.

If you would still like clarification, please contact us directly at dan.ceban@drdent.co and we will be happy to provide confirmation.

Kind regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

BELIEVE THE HYPE ! 👊🏻

Have tried teeth whitening strips couple times and they did zilch!
However saw a review on Dr Dents purple strips & looked very impressive.
Ordered direct from their website
Fast delivery
Went from shade 6 to 4 in FIRST USE!!!
All that hype on social media .,,.
ITS TRUE!!!
Thank you Dr Dents - you have a new fan 💃🏽‼️

23 February 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi there,

This is amazing to read, thank you so much! 🙌

Going from shade 6 to 4 on your very first use is incredible, and we’re so happy you decided to give us a try after being disappointed by other strips. Hearing that the hype turned out to be true for you means a lot to us!

Welcome to the Dr Dent family, we’re thrilled to have you with us! 🎉

Best regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

Wow… oh my gosh.

Wow… oh my gosh.. I can’t believe how much whiter my teeth are after just one use for about 25 minutes… TRULY AMAZING! Thanks so much!

23 February 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Emily,

Wow – we absolutely love this! 😊 It’s amazing to hear you noticed such a difference after just one use. Thank you so much for sharing your experience with us.

Best regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

Ordered the strip and on first try…

Ordered the strip and on first try didn't go white as per video but after acouple off more trys they seem to be getting more white so if it dosent work on first attempt keep trying 😃

14 February 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Ian,

Thank you for sharing your honest experience. You’re absolutely right — results can improve with a few consistent applications. Everyone’s teeth respond slightly differently, so sticking with it really helps.

We appreciate you taking the time to leave a review 😊

Best regards,
Nicole
DR.DENT Customer Service

Rated 2 out of 5 stars

I thought they are supposed to be…

I thought they are supposed to be purple strips I tried for first time and no purple 🤔

20 February 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi there,

Thank you for your review. Could you please provide a bit more detail so we can better understand what happened?

Are you referring to the colour of the strips themselves, or the colour effect on your teeth after use? Our purple strips may appear lighter depending on lighting, but they should still have a visible tint before application.

If possible, please contact us directly at dan.ceban@drdent.co with a photo of the product you received, and we’ll look into this straight away and resolve it for you.

Kind regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

My Dr Dent tooth whitening strips…

My Dr Dent tooth whitening strips arrived quickly and I was very impressed with how they worked after one use.
Easy to use and great results.

19 February 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Melanie,

Thank you for your lovely feedback. We’re so pleased to hear your strips arrived quickly and that you were impressed after just one use.

Easy application and great results is exactly what we aim for!

Best regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

Good communication and easy to order.

20 February 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Donna,

Thank you for your lovely review. I’m really glad the ordering process felt simple and that communication was clear throughout.
If you ever need any help or tips while using the strips, we’re here for you.

Best regards,
Nicole
DR.DENT Customer Service

Rated 5 out of 5 stars

I was a dubious before purchasing the…

I was a dubious before purchasing the strips I watched alot of reviews on Facebook etc gave them a try and wow my teeth was 7 on the free chart that came in the the box left the strips on for 30mins result dropped to 5 on the chart would reccomend to anyone 10/10

19 February 2026
Unprompted review
DR.DENT logo

Reply from DR.DENT

Hi Stephen,

Thank you for sharing this. It’s great to hear you gave the strips a try and were happy with the difference you saw on the shade chart.
For steady results, applying to dry teeth each time can help keep things consistent.

Best regards,
Nicole
DR.DENT Customer Service

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