Conni Australia Reviews 

431
TrustScore 3.5 out of 5

3.7

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Rated 3 out of 5 stars

So the charcoal waterproof doona covers that I have purchased have no way of securing the doona within them so the doona slides around inside them. Not ideal. The company did respond to concerns & con... See more

Company replied

Rated 4 out of 5 stars

I needed a waterproof mattress encasement for my husbands changing needs. The ordering process was simple and straight forward. Once it was ordered the invoice had to be processed through the NDIS whi... See more

Company replied

Rated 4 out of 5 stars

I absolutely love this product for my daughter for her night knickers although the elastic keeps giving out in them. My daughter still has night issues and I’ve been through a few now although they ar... See more

Company replied

Rated 4 out of 5 stars

Overall a great experience. Quality products, shipped fast and arrived safely. I would have given 5 stars for this, but the constant emails asking for a review is very annoying! I have deducted a star... See more

Company replied

Company details

  1. Home Health Care Service

Written by the company

Conni has been at the forefront of textile innovation since 2003. That's 18 years standing side by side with Australians, helping achieve comfort and dignity in times of need.


Contact info

3.7

Average

TrustScore 3.5 out of 5

431 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.7

All reviews

(431)

1 review in the last 12 months

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Rated 5 out of 5 stars

Very happy with Conni

Easy to order and pay. Prompt delivery. Item very much as described. Very happy with Conni.

2 August 2022
Unprompted review
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Reply from Conni Australia

Thank you so much for sharing, Jody!

Rated 4 out of 5 stars

I just found getting to you order…

I just found getting to you order system a little hard as you had to go through a little to much crap first

30 July 2022
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Reply from Conni Australia

Thank you so much for the feedback. We appreciate you taking the time to let us know.

Rated 5 out of 5 stars

Excellent

Excellent, great product and fast delivery

30 July 2022
Conni Australia logo

Reply from Conni Australia

Thank you so much sharing this wonderful feedback. I am glad you received your delivery safely.

Rated 5 out of 5 stars

Happy Customer

Purchasing our Conni mats was an easy straight forward process. Received the order the next day. A great product. Thank you.

29 July 2022
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Reply from Conni Australia

Thank you so much sharing this wonderful feedback. I am glad you received your delivery safely.

Rated 5 out of 5 stars

High quality. Beyond expectations

Great product. Exactly what I needed. Professional presentation and extras inside. So glad I found and supported this business.

28 July 2022
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Reply from Conni Australia

Thank you so much so much for your wonderful feedback. We are so glad to hear you are happy with your Conni product.

Rated 5 out of 5 stars

Glad I was introduced to Conni and will use again..

I received a surprise when I received notification from Conni that my son was to receive a mat in a colour which would not suit. I did not know who ordered the mat and Conni gave me a hint that it had been ordered by his NDIS service supplier. Staff members were very friendly and supportive and when I contacted his service provider approval was given to chance both the colour and number of mats. We were were treated with great respect and friendliness.

27 July 2022
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Reply from Conni Australia

Thank you so much for your lovely words, Merrelin. We are so pleased we were able to help you with your son's order. We have no doubt the Anti Slip Floor Mats will make a great addition to his home.

Rated 5 out of 5 stars

An unbelievable experience.

An unbelievable experience.

I ordered in the morning and my package was delivered 24hrs later.

The products exceeded my expectations and I can not sing the praises of this company enough. In fact I was so impressed that I have just placed another order.

Thank you.

22 July 2022
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Reply from Conni Australia

This was so amazing to read, Warren. Thank you so much for sharing!

Rated 5 out of 5 stars

I’m very happy with the items I…

I’m very happy with the items I purchased. Service was excellent.
There were issues with delivery, but that was the fault of Australia Post and it was dealt with promptly by Conni.

22 July 2022
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Reply from Conni Australia

Thank you so much sharing this wonderful feedback. I am glad you received your delivery safely Michael.

Rated 5 out of 5 stars

I need nightly protection from…

I need nightly protection from incontinence. your product has helped enormously. i need to wash after every use. i am concerned about odour.

21 July 2022
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Reply from Conni Australia

I am so glad to hear you our product has given you the extra protection you require. Thank you for sharing Judith.

Rated 5 out of 5 stars

Easy ordering system

Easy ordering system, prompt delivery. Very happy with my purchase. Love this colour.

20 July 2022
Unprompted review
Conni Australia logo

Reply from Conni Australia

Thank you so much for sharing your lovely feedback, Karen.

Rated 5 out of 5 stars

Slippery sheets.

The sheets are good and waterproofed but find slippery for duvet. Would be good with maybe a spot of Velcro.

19 July 2022
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Reply from Conni Australia

Thank you for sharing your feedback, Margaret. I will pass this on to our Product Development Team. We find doona clips can help to secure the sheets and duvet in place.

Rated 1 out of 5 stars

Ordered on the 27th june and still…

Ordered on the 27th june and still Havnt received and it's the 18th July. Won't be recommending

18 July 2022
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Reply from Conni Australia

Hi Florence, I am so sorry to hear your delivery has not yet arrived. I can confirm that our warehouse team dispatched your order on the 28th of June. I will contact you via email and hope to resolve this as quickly as possible for you.

Rated 4 out of 5 stars

Conni X-wide dual bed pad with tuck-Ins…

Conni X-wide dual bed pad with tuck-Ins (suits double or queen mattresses).
This product delivers on all it claims.
I bought the dual because it was the only stabilised product that would tuck in on our queen bed. I needed a stabilised pad on my wife’s side but did not need (but can live with) a pad on my side of the bed. So far so good.
However my wife lives with dementia. Rather than lie head up/feet down on her side she tends to lie more across and towards the centre of the bed. Moving her back to her side is not workable. Neither is a centre roll to keep her on her side. She just uses it as her pillow. And to accomodate this l align her pad further toward the centre of the bed. This leaves less tuck-in and less stability for her side. To deal with this l will need to have an extra length added to her tuck-in.
People have previously suggested separate single beds. We have downsized prior to living with dementia, and this is not an easy option. Besides l can more easily supervise if she sleeps beside me.
Suggestion: To accomodate this exception to the norm, perhaps the tuck-ins could be lengthened. Dementia demands flexibility and creativity l have found.

18 July 2022
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Reply from Conni Australia

Thank you for sharing, John. We greatly appreciate you taking the time to contact us and I will pass your feedback on to our Product Development Team at our next meeting.

Rated 5 out of 5 stars

I love Conni products they have totally…

I love Conni products they have totally helped me with my 91 yr old mother. Delivery is excellent. Thankyou for your continued support

18 July 2022
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Reply from Conni Australia

Thank you for sharing, Debra. We are so happy to hear your Mum finds the Conni range protective and comfortable.

Rated 5 out of 5 stars

Five star service

Seamless online booking process. Speedy delivery . Quality goods . Thank you Conni.

15 July 2022
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Reply from Conni Australia

Thank you for the wonderful feedback, Mary. We are so pleased your purchase was easy and your products arrived quickly.

Rated 5 out of 5 stars

Haven’t received purchase yet however…

Haven’t received purchase yet however the easy process to enable ordering through NDIS has been awesome really takes the stress out of the process. Thank you Connie Australia

15 July 2022
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Reply from Conni Australia

Thank you Kimberley for such positive feedback. We have tried to make our NDIS ordering as easy as possible. I am so glad you could see that.

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