So the charcoal waterproof doona covers that I have purchased have no way of securing the doona within them so the doona slides around inside them. Not ideal. The company did respond to concerns & con... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I needed a waterproof mattress encasement for my husbands changing needs. The ordering process was simple and straight forward. Once it was ordered the invoice had to be processed through the NDIS whi... See more
Company replied
I absolutely love this product for my daughter for her night knickers although the elastic keeps giving out in them. My daughter still has night issues and I’ve been through a few now although they ar... See more
Company replied
Overall a great experience. Quality products, shipped fast and arrived safely. I would have given 5 stars for this, but the constant emails asking for a review is very annoying! I have deducted a star... See more
Company replied
Company details
Written by the company
Conni has been at the forefront of textile innovation since 2003. That's 18 years standing side by side with Australians, helping achieve comfort and dignity in times of need.
Contact info
50 Cowie Street, 3215, Geelong, United States
- 1300 721 710
- hello@conni.com.au
- shop.conni.com.au
3.7
Average
431 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Updated review
I have now had the wee pads in use for the two big dogs. Marvellous!! Somebody here wrote not good on carpet . . .well, I have mine on carpet and nothing gets through. There is an added bonus too . . poop slides off with barely a mark; quick rinse, into the machine, Bob's your uncle. They stay put like a dream and they dry so quickly when washed. I wish I'd had these years ago. Bravo Conni.
27 August 2022
Reply from Conni Australia
Thank you for the amazing feedback, H. We are so pleased to hear the Pet Pads are working for you and your fur babies.
Conni undies are well made & last for…
Conni undies are well made & last for year even with constant wear & washing
24 August 2022
Reply from Conni Australia
Thank you for sharing this amazing feedback, Jayne. We pride ourselves on delivering high-quality products and are thrilled to hear you are happy with our Conni Reusable Underwear.
Reply from Conni Australia
We are so pleased to hear you are loving the Conni range, Donna. And, our amazing warehouse team do an incredible job at dispatching orders efficiently and quickly. Thank you for sharing your feedback with us.
Great underwear
I recently purchased some underwear for a family member who has a few health issues. They arrived very quickly. According to my family member, they are great quality, comfortable and you can barely notice they are for incontinence issues. They are very happy. Thanks again.
22 August 2022
Reply from Conni Australia
We are so pleased your family member is finding our Conni Reusable Underwear supportive and comfortable. Thank you for sharing this amazing feedback, Mel.
Package arrived in good condition
Package arrived in good condition. I found that each item was separately packed well in a small box.
Thank you.
20 August 2022
Reply from Conni Australia
We are so pleased to hear your products arrived safely, Shirley. All of our packaging contains useful information, including care instructions for your products, and is completely recyclable. Thank you for sharing your feedback with us.
the connies are fantastic great range…
the connies are fantastic great range of sizes for assistance puppy to use as seating mats and training pads theres no ending to how good the pads are and so easy to wash
18 August 2022
Reply from Conni Australia
How fabulous are the Conni Pet Pads! We are so pleased you think so too, Anissa. Thank you for sharing your lovely feedback.
So happy, I'm back again.
This was a return visit to this store. The products are the absolute best I have found on the market and am so happy with my purchase that I got a second set.
The service is awesome and I am just so happy with your business. Thanks!
15 August 2022
Reply from Conni Australia
We are happy to hear you are loving our products, Warren. We greatly appreciate your loyalty to the amazing Conni range. Thank you.
Excellent product delivered in a timely…
Excellent product delivered in a timely manner
12 August 2022
Reply from Conni Australia
We are so pleased to hear you are happy with our products, Barbara. Thank you for sharing.
A great product that works exactly as…
A great product that works exactly as described.
The order arrived quickly and i will purchase more. This was my second set, and I’ve recommended to my friends and family.
11 August 2022
Reply from Conni Australia
Thank for you taking the time and letting us know you love our product Sarah! We appreciate your feedback and can't wait to help your family and friends too!
Reply from Conni Australia
We are so pleased you found the ordering process easy, William. Thank you for your feedback.
These are the best toileting pads we…
These are the best toileting pads we have ever used. They don't leak, they don't slide across the floor when stepped on & they wash up perfectly every time. We could not recommend them highly enough. Conni have been the most efficient, honest company to deal with.
10 August 2022
Unprompted review
Reply from Conni Australia
Thank you for your wonderful review, Donna. The Pet Pads are fabulous and make a great addition to any home with fur babies.
Overall a great experience
Overall a great experience. Quality products, shipped fast and arrived safely. I would have given 5 stars for this, but the constant emails asking for a review is very annoying! I have deducted a star for the excessive emails, especially considering I have already provided a review on the products purchased!
10 August 2022
Reply from Conni Australia
Hi Jessica, We are so pleased to hear you are loving our products and they arrived quickly and safely for you. I will forward your feedback regarding the emails to our marketing team for review.
Reply from Conni Australia
Thank you so much for sharing your feedback, Brett.
Easy to deal with exchange due to order…
Easy to deal with exchange due to order the wrong size. Thank you
5 August 2022
Reply from Conni Australia
Our pleasure, Oliver. We are always here to help.
Was a easy process of ordering online…
Was a easy process of ordering online and delivery overseas was posted all the way till items arrived. Just need to try it now.
5 August 2022
Reply from Conni Australia
We are so pleased to hear your order has arrived safely and that you found the ordering process easy. We have no doubt you will love your Conni products.
Reply from Conni Australia
Thank you for your wonderful feedback, Trish. We are thrilled to hear you found the ordering process quick and easy.
I love the incontinence pants I now…
I love the incontinence pants I now have 7 pairs love love love them, just need to go up a couple of sizes but very comfortable and more dignity. Thanks 💖
5 August 2022
Reply from Conni Australia
We are so pleased to hear you are finding the Conni range supportive and comfortable, Lynette. Our customer service team are always here to help if you are needing further information on sizes and fit.
Service provided
I have orded two or three times from Conni and have been completely happy with the prompt service provided. All products have been received just a few days after ordering, and in good order and condition.
Thank you Conni.
5 August 2022
Reply from Conni Australia
Thank you for your lovely feedback, Myrlene. We are so grateful for your continued loyalty and are thrilled to hear you are loving the Conni range.
I am very impressed with the queen…
I am very impressed with the queen mattress. It was delivered on the same day as I ordered it which was very impressive.
I’m am that pleased with the product that I will be ordering a single mattress for my grandson
5 August 2022
Reply from Conni Australia
Thank you so much for sharing your lovely feedback!
So pleased
Daughter has sensory needs and would not wear undies so we ordered some Connie underwear and now she’s happy to wear underwear :)
3 August 2022
Reply from Conni Australia
That is so lovely to hear. Thank you for taking the time to share Shay-Lee.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.