So the charcoal waterproof doona covers that I have purchased have no way of securing the doona within them so the doona slides around inside them. Not ideal. The company did respond to concerns & con... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I needed a waterproof mattress encasement for my husbands changing needs. The ordering process was simple and straight forward. Once it was ordered the invoice had to be processed through the NDIS whi... See more
Company replied
We have the kids bed matt with tuck in. We love this, it works so well and had lasted years despite being washed constantly.
I absolutely love this product for my daughter for her night knickers although the elastic keeps giving out in them. My daughter still has night issues and I’ve been through a few now although they ar... See more
Company replied
Company details
Written by the company
Conni has been at the forefront of textile innovation since 2003. That's 18 years standing side by side with Australians, helping achieve comfort and dignity in times of need.
Contact info
50 Cowie Street, 3215, Geelong, United States
- 1300 721 710
- hello@conni.com.au
- shop.conni.com.au
4.0
Great
432 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Haven’t received purchase yet however…
Haven’t received purchase yet however the easy process to enable ordering through NDIS has been awesome really takes the stress out of the process. Thank you Connie Australia
15 July 2022
Reply from Conni Australia
Thank you Kimberley for such positive feedback. We have tried to make our NDIS ordering as easy as possible. I am so glad you could see that.
I love these nonslip mats
I love these nonslip mats, when they’re on the Floor they don’t move. They are really soft to Walker lovely to look at it very pleased with the nonslip mats
13 July 2022
Reply from Conni Australia
Thank you so much for sharing, Kim. Love that you're loving the floor mats!
Great customer service
Great customer service. Very helpful and friendly with all my emails
13 July 2022
Reply from Conni Australia
Thank you so much for sharing your lovely feedback, Kara!
Reply from Conni Australia
Thank you so much for sharing Theo, I can see the order went out incredibly quickly after your purchase but seemed to get stuck at the couriers DC. Apologies about that one!
Fantastic service
I’ve ordered several times now from Connie, and their customer service is always fantastic. Delivery is always prompt, and items well packaged. A special bonus for my son this time was a couple lollies in the box ❤️
12 July 2022
Reply from Conni Australia
Thank you for your wonderful feedback, Natalie. We are so pleased you are loving the Conni range and we a very grateful for your loyalty. Happy your son enjoys the treats!
Reply from Conni Australia
Thank you so much for sharing, Patricia!
Knowledgeable of What was needed to be…
Knowledgeable of What was needed to be Done.
NiceWell Mannered Man.
☆☆☆☆= "A Damn GOOD SCORE!!!"
With myself there is No 5/5
9 July 2022
Reply from Conni Australia
Thank you so much for sharing, James!
Toilet training bundle
Amazing, just amazing, has helped so much with the training of my asd son to use the potty in less then a week we are showing so much progress thanks to conni
9 July 2022
Reply from Conni Australia
Thank you so much for sharing, Takira!
Great and prompt service.
The Customer Service section was polite and prompt in answering questions and taking my orders on the phone.
I was notified n line when my order will be shipped and have a tracking number too.
Confirmation of my order was sent on my email.
6 July 2022
Reply from Conni Australia
I am so pleased you had a great experience shopping with Conni, Kim. Thank you for sharing.
The products I purchased were exactly…
The products I purchased were exactly as described & suited my needs. The delivery was fast and efficient. Not my first purchase from this company & won’t be the last.
5 July 2022
Reply from Conni Australia
We are so pleased to hear our amazing products are providing the protection and support you need. Thank you for your loyalty, RB.
Reply from Conni Australia
Thank you for sharing, Geoffrey. We're so happy to read your feedback!
Exceptional Service and Product…
Excellent product (pet pads are amazing) and exceptional service. I’m a return customer and can recommend Conni Australia without hesitation. Appreciate updates re delivery which is always prompt.
4 July 2022
Unprompted review
Reply from Conni Australia
Thank you, Ruth. Appreciate your feedback!
Great job Conni!
My Conni floor mat and runners were easy to order and just perfect! Not a trip hazard, absorbent and perfect for the bathroom and kitchen.
4 July 2022
Unprompted review
Reply from Conni Australia
So lovely to hear, Gina and Thomas! Thank you for sharing!
This is the 3rd or 4th Pick Pocket that…
This is the 3rd or 4th Pick Pocket that I have brought for use in a hospital setting. I like the size and little pockets for different items and pens. It sits nicely on my hip and is comfortable. I just love the fact that everything I need is always with me for quick access
4 July 2022
Unprompted review
Reply from Conni Australia
Thank you so much for sharing your awesome feedback, Verilyn!
Great service
Great service, fast shipping and perfect after sale service. Great for NDIS Participants.
3 July 2022
Reply from Conni Australia
Thank you so much for sharing your awesome feedback!
What I had order up to expectation good…
What I had order up to expectation good quality. Thank you. Tucks in so that it doesn’t roll
3 July 2022
Reply from Conni Australia
Thank you so much for sharing your awesome feedback, Christene!
Great product kids bed pad with tuck in…
Great product kids bed pad with tuck in ,excellent service included on line chat to ensure product ordered was best for my needs . Delivery within 4 days . Delivery instructions as requested
1 July 2022
Reply from Conni Australia
Thank you so much for sharing your awesome feedback, Cheryl!
Reply from Conni Australia
Thank you so much for your lovely review, Rose. We love what we do here at Conni and we are so pleased the Conni range has met your expectations.
I found the whole experience easy and a…
I found the whole experience easy and a Conni has a great range of products so you can find what you need. Very speedy postage aswell.
29 June 2022
Reply from Conni Australia
Thank you for sharing, Melissa. Our warehouse team do an incredible job of getting orders out quickly and efficiently. We are so pleased you had such a great experience shopping with us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.