Bought a Shockbox Pro (Chose this version as have internal routing in handlebars etc so no need to remove bars) via an online store. Arrived with no instructions however emailed Shockbox and within 30... See more
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Fantastic bike box: well designed, easy to pack, rolls like a dream and very robust. Wheel bag system means you don't need to fully deflate tyres, so it's ideal for tubeless. Excellent comm's and s... See more
If you are lookng for 100% piece of mind whilst travelling with your bike this box is what you need. Very strong, well padded internally, remains upright when wheeling at the airport (unlike others I... See more
Customer service - first class. The boxes and bags look great and can't wait to ship our bikes in them. Did need to contact them regarding the combination locks - we didn't see the card enclosed - but... See more
Company details
Written by the company
Shokbox is the ultimate cycle protection system, our hard case is manufactured from a unique blend of polyethylene, it provides a high level of strength and security when transporting your bike overseas. Manufactured and engineered in the UK, the Shokbox bike box was designed for cyclists, by cyclists.
Contact info
Elm Drive, B49 6PJ, Alcester, United Kingdom
- 07951615097
- support@shokbox.co.uk
- shokbox.co.uk
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Satisfied by the box itself but…
Satisfied by the box itself but unsatisfied because of the different between price in £ (Livre) and euros which has been explained by the transport.
So the transport from england to france is close to 100 euros (personnally i don't think so, it is a huge.
After that i had to pay for the airport taxes which was not included, also a huge for 15 kg. it is inadmissible.
Finally if i have to buy a new one i will take another manufacturer

Reply from Shokbox UK Ltd The Ultimate Bike Box
reasonably priced and well made
Great communication and excellent…
Great communication and excellent product knowledge.
Very helpful.
Ordered Sunday night
Ordered Sunday night , “ with a discount deal “
Arrived Tuesday , seems strong and sturdy and rolls well , some reviews
State it’s quite heavy but feels fine .
I’d trust my summer bike to this box and that’s saying something !
Brilliant product and speedy delivery
Very friendly, helpful & expedient :)
From the moment of contact to delivery, they were very friendly, swift and on the ball, it was actually the MD who I spoke to (without knowing until afterwards) and he answered all my questions and was frank and upfront, I'd just missed a February deal they had on, but he said to say I'd spoken to him, and they'd honour it, which they did, and the box itself came super quick, within a few days! hopefully the box is as good as the service lol, it looks good in my living room lol but my trip isn't until October, to really test it.
Fantastic service
Fantastic service - I had a very tight window in which to receive the box in order to take it with me. The team went out of their way to make sure I got it. Have flown long haul with the box and it’s been great.
Fantastic bike box
Fantastic bike box: well designed, easy to pack, rolls like a dream and very robust.
Wheel bag system means you don't need to fully deflate tyres, so it's ideal for tubeless.
Excellent comm's and service, with queries answered immediately and delivered (to Ireland) in just a few days.
Highly recommended!
Good communication and good product
Good communication and very helpful to answer all the questions. Product looks good quality (not used for travel yet) and sturdy enough to be used for it’s purpose.
Fantastic customer service
Fantastic customer service, these guys are great and their products are amazing. Would 100% recommend to anyone.
Excellent service.
Personal service was great I needed it to be delivered a week further on, no problem.
The shokbox was delivered the week I asked for. It looks to be great quality, well designed and constructed. I feel confident that it will be up to the rigours of air travel.
Mike
First class service from Martin to make…
First class service from Martin to make sure I got the box in time for me to travel. Great product - sturdy, light on its wheels - which rather neatly rotate whichever way you choose to go. Recommended.
Impressed!
A very sturdy unit which should serve me well for a number of years! The service from Shokbox was great in that they despatched within a day of receiving my order.
Great customer experience
Purchased a Shokbox Classic and was offered a free upgrade to a Shokbox Premium by Martin. Quickly dispatched and arrived within the week. The robust case has three layers of foam to protect my bike and is large enough to securely fit a 62cm Madone (with a few tweaks).
Would definitely recommend.
Top notch customer service
Top notch customer service. Quick delivery and the product is excellent. Very happy customer! Would highly recommend.
Excellent customer care and service
Excellent customer care and service. Martin kept me informed and responded promptly to my questions. Shok-box premium, in my opinion, is a well designed case. There is a slight weight penalty at 13.5kg (which includes the wheel bags and padding) however the case itself looks to offer 'bombproof' protection. Looking forward to using it.
Fantastic experience from a company…
Fantastic experience from a company clear passionate about their product and helping customers. Very helpful through the purchasing process. Super fast delivery. Highly recommend.
Shokbox premium - red
I ordered shokbox premium in red. The travel case is excellent quality, comes with wheel and accessories bags and three layers of foam padding. The anti-crush system is great and stops the wheels contacting the bike when closing. Overall I am very happy with the product.
Ordering was simple and shipping was very fast. I had the case arrive 4 days after ordering and they shipped from the UK to NYC very quickly.
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