Sheds.co.uk Reviews 

Ordered a summerhouse cabin which was delivered and offloaded on the date.
Not opened the crate yet so can't comment on quality etc.
Had some queries which Ben sorted out efficiently and promptly, he also sent me a pdf of the assembly instructions which means I don't have to open the crate until I'm ready to start the assembly. Very useful and helpful

Delivery was ok and the Holt shed was packed securely but that's where anything good ends.
The T&G panels in the wall & roof panels where not interlocked so they looked more like planks with daylight streaming through, which has now got worse with the heatwave causing more T&G panels to separate.
The roof T&G panels were also not installed correctly so when it came time to secure the felt roof ( which by way was poor quality easy rip felt not the "heavy duty felt" which was stated) the T&G panels bounced like a trampoline when trying to hammer the felt nails in.
Combined with roof trusses that didn't match the panel centres on the wall which also didn't match the roof panel widths along with a massive gap along the ridge line due to poor design makes this shed an absolute horror.
I would never buy again.

We purchased a shiplap shed in March.

We were disappointed that no clear delivery time frame was provided at the time of purchase, which already caused inconvenience.
More importantly, since delivery and installation, the condition of the shed has become unacceptable.

The front of the shed has expanded significantly, and there are now holes appearing throughout the wood. Given the high cost of this shed, we did not expect such poor quality or deterioration within such a short period of time.

We have emailed the company a few times & had very poor replies saying how to care for the product only & nothing about the photos we sent.

Wonderful company to use thank you Wendy Shepard for your help

Made an enquiry for a 16 x 7 shed by email as I wanted an extra door panel. James, the sales manager, came back to me very quickly and advised that an extra panel would cost £150. I also enquired about a shed base kit.
I did ask to delay the delivery until after the weekend but it arrived on a very wet Thursday morning. When I came to check the pallets contents it became apparent that there was a floor panel and a ridge panel missing.Also there was no base frame. After several phone calls and emails James agreed to sent the missing parts to arrive Thursday (they arrived Friday). I discovered that the base frame hadn't been added to the order so I just got some timber locally and made my own. The shed is now built and seems to be fairly sturdy once fully assembled. The only issue was when felting the roof. I felt the roof panels were not really weight bearing due to their construction. I used some spare timber to make props for the roof beams and make it safe to walk on.
There were some issues with missing parts but James sorted it out for me.

We purchased a Holt shed from James and we're very pleased with the level of service provided by him.

Shame you have to give a star!!

We had our shed delivered on 13 May 2026 and after unpacking the shed there was no checklist. One was finally sent over when I queried the parts.

Going through the checklist, there were several items missing or there were faulty parts as follows:

1. One of the roof panels was broken.
2. A gap of 1 inch at the bottom of the glass for the windows.
3. Floor panels were different sizes. Checklist said four 5ft panels. We received 2 x (3.8x5.77) and 2 x (3.8x3.8)
4. 5 out of the 6 full panels had split wood.
5. The large pent roof was damaged
6. There were no 4ft wide, 3ft wide, and 2ft wide felt strips provided.
7. The framework and floorboards were smaller than advertised. Floorboards were 15mm and not 18mm with the framework being 34mm x 44mm and not 38mm x 50mm. The 70mm and 100mm screws supplied were therefore too long and would be dangerous.

Advised that the floor panels are different to the checklist due to being in metric. If that is the case, they should have been 1524mm per panel and not the sizes provided.

Advised that the floorboards would shrink even though every floorboard was exactly the same. Also, the framework starts at 38mm x 50mm but becomes smaller after planning. None of this is in their advertisement.

We treated the floor panels with wood preserver as advised before attempting to put them together. The floor bearers did not align and was advised that it did not matter, even though their instructions advise screwing further posts to them to strengthen.

When screwing the floor panels together there were gaps of 1cm and 2cm between a couple of the panels. It did not matter where these were put, the gaps would still be there. It transpired that the floor panels were not square.

Ben G. confirmed in an email on 15 May 2026 that the manufacturer was issuing a credit note of £50.00 to our account to cover the cost of the wood preserver they advised and for the time taken. This has never been paid to us even after asking numerous times for this payment. Totally ignored each time!

Extract from Ben’s email of 15 May 2026:

The manfacturer has confirmed -

I have spoken with the customer and go thought it all with them.

We have issued a credit note to you for the customer of £50.00 and the replacement sections will be sent out from us on Monday for delivery on Wednesday and the old ones
collected as he will have them on a pallet.

Kind Regards,
Ben
Sales & Customer Service Executive
Sixtystores.co.uk

Due to the numerous problems, we asked for the shed to be returned, and this was picked up on 19 May 2026.

I was advised that Sheds.co.uk received the refund from the manufacturer on Friday 22 May 2026 by James.

Even though Ben G., James and Wendy all confirmed that the refund would be dealt today, whenever I contacted them, it took until 5 June 2026 to be issued. Just over 2 weeks.

Customer Service is great when you are looking to buy but disappears when trying to get your money back!

If you are looking to buy a shed look somewhere else iv just bought one and the quality is really bad and the customer service is worse . Iv just taken my shed down after 15 years and that was in better condition.

Emailed in for some advice, James was very helpful and prompt in his response. Thank you very much

A nicely constructed shed and well put together. Very thoughtful to put small removable blocks at the bottom of the pieces to prevent damage if mishandled.
The man who delivered the shed was very helpful and really cheerful- thank you to him!

So sheds.co.uk are not a manufacturer they are a reseller great customer service but the shed itself is poor, orderd a 6x9 shed which arrived 3 days early however we had to reject it due to been at home and it turned up on the right day. The delivery driver was brilliant and thats about where the good points end.

The shed is clearly picked from parts where timber wont match, pannels are uneven and even different colours, glass wouldn't sit in its frame, we has a mouldy pannel, a pannel dripping with water, what should have been easy to install took a whole day, the instructions are ok but you need to work things out for yourself, needed to take a saw to allot of parts to chop away the excess timber so it would but up properly. The edging is just some shiplap boarding that looks horrific when you try and put it on because nothing matches. The door is poorly constructed and the lock that comes with it is HUGE and theres no where to properly secure it onto the door, just bolt it onto the panneling which is not very secure at all.

Probably ok for small sheds but large sheds id go elsewhere or have one purpose built.

It appears these modular shed companies all buy from one company.

Bought on of those metal sheds. 10ft by 4 ft. Website easy to use. Delivery quick. Took 12 hours to build, but looks amazing. Great company.

Bought the £450 6'x8' shed. eyewateringly poor quality. Should have known better for the price. will never buy anything from them again.

Shed ordered at the end of May with a 3-5 day guaranteed delivery. After 4 days I hadn't heard anything so contacted sheds.co.uk by phone, the customer care guy told me he'd check with the supplier and get back to me that morning (by 10am).
I received no response until I phoned again later that afternoon to be told that they had checked but the following Friday would be the earliest possible. (2 weeks after the order).

I let that person know that they are still advertising that shed on a 3-5 day delivery, but they took no action and continue to advertise that to this day.

Today is the following Friday I've not heard anything back from Sheds.co.uk.
I've tried calling several times but no one answers the phone, and if I haven't had a response today, I will claim a refund from my bank.

Dishonest advertising and terrible customer service!

Wendy has dealt with my request for a refund very efficiently and promptly . Hopefully the refund will be processed as quickly.

Had a very last minute Shed that needed sorting, with some tricky adjustments. Ben was very kind, informative and helpful. Really appreciated the service!

Had a problem with the wrong hinges fitted by you fitters. Wendy Shepherd has sorted out the correct hinges to be sent which I am very grateful .Great and quick service for our lovely Summer House .
Thank you again .👍👍

Ben was extremely helpful and very efficient.

Good service and thanks to Ben G for additional advice

We have been looking for a cabin for sometime, and found one on Sheds.uk which suited our needs, so we made enquiries with James L, he helped us with any questions we asked, emails and calls, we could not be happier with the service we received from James, he is a credit to the company, well done, order placed and we can’t wait for our new cabin to arrive.