Excellent in every way. The guys who delivered were friendly, polite, helpful and extremely professional. The items were brought to the room we wished where they were unpacked and checked over pr... See more
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Came earlier than my delivery window which was better for me (they rang 45 mins before arriving) so that was great, unpacked my TV carefully and checked it all worked fine. Great service thank you
Excellent delivery service. The app was very informative and up-to-date. We knew exactly when our parcel was being delivered and was contacted by the driver when he was on his way. Well done. Wish a... See more
Company replied
Unfortunately, the delivery driver and his assistant delivered my Gas Oven one hour late but, it wasn't their fault, as there was a serious traffic jam all of London on the 30/10/2026. I am in the m... See more
4.6
Excellent
31K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Excellent service
Excellent service , very professional and respectful
16 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear JT,
We're so pleased to receive your lovely feedback! It's fantastic to know that our team's professionalism and respectful approach stood out during your delivery. We'll be sure to share your comments with the team. Thank you for choosing SGK Distribution.
Many Thanks,
The SGK Team
Excellent, how deliveries should be done.
Excellent, the two guys arrived on time and telephoned to confirm. They were polite, unwrapped both chairs and took away the packaging. They then carried the chairs into the room for which they were intended.A very good service.
16 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Anthony,
Thank you for your wonderful feedback! We're delighted to hear that our delivery team arrived on time, kept you informed and provided such a helpful and professional service. It's great to know that everything was taken care of, from unpacking your chairs to placing them in your chosen room. We'll be sure to pass your kind comments on to the team. We really appreciate your review!
Many Thanks,
The SGK Team
This is a great courier service
This is a great courier service and wow these guys work hard and do a long day. They provide excellent information on delivery dates and have tracking information so you can see the exact time of delivery. They telephone to check you are available. They delivered to me at 7pm having been on the road all day and still had two drops to make. They were very careful with the delivery and were polite and friendly. I would highly recommend them.
15 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Paula Keats Crompton,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Avoid at all costs
Very poor service…!
My parcel was Originally booked in by them for Tuesday 13th so i waited all day then after calling them was notified ‘so sorry there is a warehouse problem and delivery will be tomorrow Wed 14th. Email received to confirm same with delivery between 09.00hrs and 11.00hrs and ‘click to confirm on email link’ i did this and once again waited in for delivery which did not arrive so once again i called them and received another ‘sorry theres a problem with warehouse’ excuse and delivery was then confirmed via email and link for Thursday between 09.00hrs and 11.00hrs which did not arrive. Once again i called the factory at 11.45hrs and was told there was a problem with truck but my delivery would come within 1 to 2 hours maximum.
Called at 13.45hrs and demanded a call back, i was then assured i would get a call within 15mins from driver. I didnt however get a call until 14.55hrs from driver and delivery eventually came at 15.50hrs.
This company is very unreliable - 3 days I waited and only received info when i called them.
HORRENDOUS SERVICE AND AVOID AT ALL COSTS.
16 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Anthony Makin,
We’re very sorry to hear about your experience and sincerely apologise for the repeated delivery delays and lack of communication.
We understand how frustrating it must have been to wait in for three days without your delivery arriving as scheduled. This is not the level of service we aim to provide, and we appreciate you bringing this to our attention.
We apologise for the inconvenience caused and thank you for your feedback.
Many Thanks,
The SGK Team
Absolutely horrendous customer service
Absolutely horrendous customer service. Tried to deliver a damaged item and tried to blame the sender
16 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Mr C,
We’re very sorry to hear about your experience and apologise for the frustration caused. We understand your concerns regarding the attempted delivery of a damaged item and the way the situation was handled.
This is not the level of service we aim to provide, and we’re sorry that we fell short of your expectations. Thank you for bringing this to our attention.
Many Thanks,
The SGK Team
Very good!
I was told an estimated time, kept informed,arrived on time, delivered with care, delivery drivers very helpful.
Thank you.
15 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Jean,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Outstanding service,well above our…
Outstanding service,well above our expectation,
15 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Robert,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Fantastic delivery staff
Fantastic delivery staff, friendly and helpful. Given updates regarding delivery date and time, which was extremely helpful. Would highly recommend and definitely use again,
15 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Customer,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Great communication
Great communication with plenty of notice for their arrival. Item was well secured in the van and the two chaps were helpful carrying it to where I needed it. It was a nice early delivery so didnt affect my working day.
15 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Michelle Sanna,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Great friendly delivery and…
Great friendly delivery and communications. Top Service 👍
15 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Adam Hopkins,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Great delivery
Great delivery. Arrived a day early and in excellent condition. The company contacted me frequently to let me know the tracking for delivery.
14 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Mohamed,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Reply from SGK Home Delivery
Dear Sab F,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Delivery was on time and two guys were…
Delivery was on time and two guys were very helpful
15 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Elizabeth Nuttall,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Polite and friendly guys
Polite and friendly guys, no issues with the delivery service.
10 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Ange Chapman,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
No fuss.
I was kept fully informed of the delivery time, was able to change it without fuss and the delivery itself was very capably handled by the two guys on the truck, who put my goods just where I wanted them.
14 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Stephen Scott,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
A date was given for delivery which I…
A date was given for delivery which I couldn't keep.Arranged a new date the day after.
It was delivered in time slot allocated.
I received a phone call from delivery driver half an hour before.
The 2 young men put carpet in conservatory for me. They were very polite & friendly & wished me a good day. Very happy with service.
15 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Jacqueline,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Scheduled for delivery two days ago
Scheduled for delivery two days ago, 7 am - 5pm, I ended up in hospital noght before with my child , so when they called at 7am to say they were at property, I messaged them back and stated it was at hospital, can they just leave it outside the property, no reply untill 1 hour later, the reply simply said "no " so I had to pay £40 to reschedule, so second delivery, 6.40 am!!! Calling me to say they outside the new property and to hurry up !!! My partner drives round , and thier van is blocking the road, traffic behind, and the delivery men shouting at my partner 'open this door now, we have other deliveries" .. definitely not recommended
15 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Amanda Mackenzie,
We are sorry to hear about your experience and the circumstances surrounding your delivery.
Our delivery team did attempt delivery within the scheduled time slot. Unfortunately, we are unable to leave items unattended outside a property, and if you were unable to accept the delivery, this would need to be rescheduled in line with our delivery terms.
However, we sincerely apologise for your experience during the second delivery. The behaviour you have described is not the level of professionalism we expect from our delivery teams, and we are sorry for any distress or inconvenience caused.
We appreciate you taking the time to share your feedback and will ensure your comments are passed on to the relevant team for review.
Many Thansk,
The SGK Team
Paid for 2 man delivery to 2nd floor
Paid for 2 man delivery to 2nd floor, didn't happen. They just dumped it at the kerbside. Poor response, note you didn't refund the charge for delivery not completed. My son was able to manoeuvre them into the apartment why couldn't you? He also noted that you roll carpets along 5m length when rolling other way would make them easier to manoeuvre.
14 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear D Lavery,
We’re sorry that we were unable to deliver your order to the second floor as expected. Having reviewed the order, it appears the rolls were too large to safely manoeuvre through the access.
Unfortunately, we cannot bend the rolls as this could cause damage, so our delivery team must carefully assess the access and handling requirements to ensure the items are not damaged. We apologise for the inconvenience caused.
Many Thanks,
The SGK Team
Great service, totally professional
Even though they broke down on the day of my delivery, they kept me up to date regularly by phone and when they turned up at 10.30pm full of smiles and very professional. Credit to company.
12 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Scott Horsburgh,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Reply from SGK Home Delivery
Dear Pompey,
Thank you very much for your feedback and the 4-star rating.
We sincerely appreciate your support and are pleased to know that your experience with us met your expectations.
It is always our goal to provide a high quality service, and your kind words encourage us to continue striving for excellence.
Many Thanks,
The SGK Team
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