Excellent in every way. The guys who delivered were friendly, polite, helpful and extremely professional. The items were brought to the room we wished where they were unpacked and checked over pr... See more
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Came earlier than my delivery window which was better for me (they rang 45 mins before arriving) so that was great, unpacked my TV carefully and checked it all worked fine. Great service thank you
Excellent delivery service. The app was very informative and up-to-date. We knew exactly when our parcel was being delivered and was contacted by the driver when he was on his way. Well done. Wish a... See more
Company replied
Unfortunately, the delivery driver and his assistant delivered my Gas Oven one hour late but, it wasn't their fault, as there was a serious traffic jam all of London on the 30/10/2026. I am in the m... See more
4.6
Excellent
31K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Good efficient service
Good efficient service. Always being updated on delivery slot.
23 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Elvio Nunes,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Outstanding service thank you so much.
Outstanding service thank you so much.
22 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Ashia Begum,
Thank you so much for your lovely 5-star review! We're delighted to hear that you received outstanding service. Your kind words mean a lot to our team, and we truly appreciate you taking the time to share your experience.
Many Thanks,
The SGK Team
Excellent service
Excellent service. Kept me informed. Polite, friendly, efficient and courteous.
22 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Consumer,
Thank you for your fantastic 5-star review! We're so pleased to hear that our team kept you informed throughout and provided a polite, friendly and efficient service. We really appreciate your feedback and will be sure to pass your kind comments on to the team.
Many Thanks,
The SGK Team
They came on time
They came on time, kindly assemble it for me when they saw I was alone. Polite people and very good service.
22 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Maria Tompos,
Thank you for your wonderful 5-star review! We're delighted to hear that our team arrived on time and went the extra mile to help you with the assembly. It's lovely to know that their kindness and helpfulness made a difference. We'll be sure to share your feedback with the team
Many Thanks,
The SGK Team
Good efficient delivery company
Good efficient delivery company. Kept informed by driver. Thank you.
22 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Joanne Lawrence,
Thank you for taking the time to leave us a 5-star review! We're pleased to hear that you had a smooth and efficient delivery experience and that our driver kept you well informed. We really appreciate your kind feedback and hope to provide you with the same great service again in the future.
Many Thanks,
The SGK Team
I am giving 4 stars because I did find…
I am giving 4 stars because I did find the telephone messages rather confusing. I had no text or email to confirm the approximate time of the delivery beforehand, which would have helped.
The delivery was very late by 3 hrs so it was 10pm!! The drivers did send us a text 60 mins prior to that.
The two drivers, Sukhchain and Parwinder, were excellent. They were polite, respectful and quickly unpacked and assembled the wardrobe with great care. Many thanks to them.
21 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Anne Howard,
Thank you for taking the time to share your feedback. We're pleased to hear that Sukhchain and Parwinder provided such excellent service, taking great care with your wardrobe assembly. We'll be sure to pass your kind comments on to them.
We sincerely apologise for the late delivery and the confusion surrounding the communication. We completely understand how frustrating it must have been not to receive a clear delivery time in advance, especially with your delivery arriving at 10pm. Your feedback is valuable and will help us identify areas where we need to improve our communication and delivery updates.
Thank you again for your patience and understanding.
Many Thanks,
The SGK Team
Good Communication and Delivery
Communication of delivery date and also delivery on the day was good. I was informed in a timely manner of the delivery time and whether there were any delays. The delivery guys were professional and very helpful.
22 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Neelesh Patel,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Buying the sofa was the easy part
Buying the sofa was the easy part. Ordering and after sales no issues at all. Communication/emails were spot on.
Delivery guys were a struggle. No idea how to remove my corner sofa that I had taken apart for ease. Finally they got the backs off and things went smoothly.
I was very frustrated and did make my apologies. They got a decent tip. I understand they were a third party, however it was very frustrating, but we got there in the end.
22 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Tracy Barron,
Thank you for your feedback. We're pleased to hear that you were happy with the ordering process and communication throughout.
We're sorry to hear about the difficulties experienced during delivery. It appears there were some access issues when removing your old sofa, and we appreciate how frustrating this must have been.
We're glad everything was resolved in the end, and we really appreciate your patience and understanding. Thank you again for choosing us.
Many Thanks,
The SGK Team
Delivery time was bang on!
Extremely accurate with delivery times. And a very simple process to accept/reschedule delivery. Top service
22 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Muntazir Esat,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Very efficient delivery service
Very efficient delivery service, the delivery guys were very helpful and assisted me taking very heavy boxes into my home.
Really friendly individuals and helpful.
Thank you once again.
21 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Michelle Beaumont,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Iwaited all day for delivery
Iwaited all day for delivery
.i am disabled and have a brain injury .i made numourous calls to dfs they were very polkte but offer no help on lip service .at 8pm i was exeremly tired and given uo i made uo the matress on the floor i was woken at 915 pm my expensive bed was dumped in boxes in my be
droom making in hard for me to get around around i am in absolute agony
21 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Jacqui Westacott,
We are very sorry to hear about your experience and sincerely apologise for the distress and inconvenience caused. We understand how frustrating and upsetting this must have been, particularly given your personal circumstances and the long wait for your delivery.
We apologise for the late arrival of our delivery team and for the difficulties caused by the items being left in your bedroom. This is certainly not the level of service we aim to provide, and we are sorry that your experience fell short of expectations.
Thank you for bringing this to our attention. Your feedback is important to us and will be passed on to the relevant team to help improve our service going forward.
Many Thanks,
The SGK Team
SGK delivered a new sofa to my holiday…
SGK delivered a new sofa to my holiday home. (Not the easiest place to make a delivery)
The guys that delivered rang me to say they were 45 minutes away, and they arrived exactly 45 minutes after. Very polite and made easy work of carrying my new sofa into my holiday home.
21 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Shaun Chapman,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
The service and the men delivering my…
The service and the men delivering my suite was excellent very respectful and took care. The tracking was very good to be able to see how far away they are. Would recommend them anytime.
21 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Philip Smith,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Good service overall - tining could be more realistic.
I liked the notifications at each stage, including the option to accept or decline the allocated delivery window. Having got up at 6am for a delivery slot of 7 - 10 am I discovered that the predicted the was 7.55am. So far so good, but this was subsequently revised to 8.40 and the driver did not arrive until 8.00 am (presumably because of rush-hour traffic. That saud, it was still within the original window, but perhaps more realistic planning is needed when allocating the predicted times.
The driver was friendly and polite and checked the name and postcode was correct when making tge delivery. Overall a positive experience.
21 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Anne P,
Thank you very much for your feedback and the 4-star rating.
We sincerely appreciate your support and are pleased to know that your experience with us met your expectations.
It is always our goal to provide a high quality service, and your kind words encourage us to continue striving for excellence.
Many Thanks,
The SGK Team
Bed settee
Ordered bed settee, delivery was good, very informative information keeping me up to date of every process on a regular basis by email & text. The 2 guys gave me a call about 1/2 hour with estimate time of arrival, they delivered on time & to the room where I wanted them. Lovely pleasant guys.
21 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Karen Moore,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Very happy with todays delivery
Very happy with todays delivery. Great updates and communication from the carriers and the drivers were very polite, courteous and professional. Thank you
21 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Lizzie Leggett,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Delivery Service was very good and the…
Delivery Service was very good and the Driver and his mate where careful bringing in the Armchair boxed up. Nice and friendly and helpful 😊
21 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Ken Walsh,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Good communication
Good communication and reasonable notice given about delivery times. Courteous and helpful delivery guy. Prompt service.
21 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Debbie Lee,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Professional
Professional, courteous and provided regular updates. Excellent service. I would highly recommend.
21 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Angela Mary Taylor,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
The delivery guys not understanding…
The delivery guys not understanding English language,they were tired and I took most of the bedframe to the bedroom ,they damaged backside of the bed frame with knife to access the screws places ,they not took any rubbish out to bin it ,very unfriendly and not enough experience in their job .
21 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Ramin,
We are very sorry to hear about your experience with our delivery team and apologise for the inconvenience caused. This is certainly not the level of service we expect our customers to receive, and we appreciate you bringing these concerns to our attention.
Regarding the damage to your headboard, we kindly ask that you contact your retailer directly, as they will be best placed to assist you with this matter.
We sincerely apologise again for your experience and thank you for your feedback, which will help us improve our service going forward.
Many Thanks,
The SGK Team
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