Very professional delivery service. I ordered an Origin mattress and SGK delivered it. They called hours beforehand to let me know their ETA and sent a message when they hit traffic telling me about... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely excellent delivery service. We were advised a few days in advance of a 3 hour time slot, then on the morning we got regular updates, then a precise time for delivery. Our house is not on a... See more
Company replied
Albeit slightly earlier than suggested but shouldn’t complain. Very helpful, courteous and polite. Carried the mattress into the house and left it where I wanted it. Impressed that they were cheerful... See more
Company replied
Excellent communication. Notified of the time slot via email and text. Tracking link was good and easy to use. The delivery men called 40mins before arrival. On arriving both men were very considerat... See more
Company replied
Company details
- Courier and Delivery Service
- Delivery Service
- Logistics Service
- Shipping Company
- Shipping Service
- Storage Facility
Written by the company
We are a Bespoke Two Man Delivery Service that serve anywhere in the UK. We collect free of charge in most regions of the UK. We pride in feedback off our customers, retailers , outlets and people in their homes.
Contact info
United Kingdom
- 01902 962575
- info@sgkdistribution.co.uk
- sgkdistribution.co.uk
4.7
Excellent
30K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The delivery service was excellent
The delivery service was excellent, very polite driver,
22 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Elsie Coxon,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Unfortunately I wasn't available to be…
Unfortunately I wasn't available to be in to accept delivery however the drivers communication was superb via text. Managed to take delivery in my safe place with my permission. Excellent service.
22 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Craig Heard,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Hi very nice delivery guys very polite…
Hi very nice delivery guys very polite and Curtis on time and helpful of where to the item which was very large and heavy thank you
22 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Graham Belcher,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
On time great team
On time, helpful. Great delivery team. Would recommend
22 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Jayne Thornhill,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Fantastic service
Fantastic service ftom ordering to delivery. So helpful and would recommend to anyone wanting a hassle free service.
15 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Bob Cook,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Delivered astro turf to wrong house
Delivered astro turf to wrong house. Then refused to help recover and deliver to the correct house. The driver was rude on the phone and told lies.
22 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Helen,
Thank you for your feedback. We’re very sorry to hear about your experience and apologise for the incorrect delivery and the frustration caused. This is not the level of service we aim to provide, and we are concerned to hear about the communication you received from the driver.
If you could please get in touch with us at customercare@sgkdistribution.co.uk, we’d like to investigate this matter further for you.
Many Thanks,
The SGK Team
Kept well informed
Kept well informed. Delivered very carefully and on time. If only all deliveries were this good.
20 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Gillian McConnachie,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Reply from SGK Distribution Ltd
Dear Somil,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
1234
Communication was outstanding rang 45 minutes away. I've just came out of hospital and was gonna have to wrestle it upstairs on my own, but the two lads were excellent they took it straight upstairs and left it in my hall outside living room door. Couldn't ask for 2 nicer people and so helpful. Will order again if there's anything I need 10 out of 10
21 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Mikey Bradshaw,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
No customer service support
Your customer service and the team that books delivers in are useless they don't listen to the customer explained I work untill 2 pm but was told can't change time booked me in for 8am untill 11am both times I called did not get no help with changing times so had to take morning of work my boss was not happy .. I did get a call from drivers saying how long they would be which was good and very polite they were but I think the team on the phone need retraing up
21 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Carol Phillips,
We’re sorry to hear about your experience and for the inconvenience caused.
We understand your frustration regarding the delivery time slot. Unfortunately, in some cases we are unable to amend or guarantee specific delivery times as the system is automated.
We do appreciate your feedback and will pass your comments on to the relevant team for review and improvement. We’re pleased to hear the drivers were polite and kept you updated on arrival.
Many Thanks,
The SGK Team
The guys installed my 2 extra blinds…
The guys installed my 2 extra blinds efficiently
and quickly. Very happy customer of Hygge
22 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear David Bullock,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Reply from SGK Distribution Ltd
Dear TR,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Deliery came in good time
Deliery came in good time, drivers polite and efficiant
21 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Paula Mills,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Numerous courtesy calls
Numerous courtesy calls, friendly staff. Definitely delivery done well
22 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Elliot Stringer,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
1010 perfect customer service thank you
1010 perfect customer service thank you
22 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Shaneice,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Excellent service very polite and…
Excellent service very polite and helpful
22 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Stephen Taylor,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Great communication regarding order and…
Great communication regarding order and delivery time estimates. Friendly delivery team who delivered item to room of choice, great all round service
21 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Darryl Macey,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Delivered mattress and took it upstairs…
Delivered mattress and took it upstairs and removed the old one. Kept up to date with delivery time and good service
21 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Mark Haunch,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
On time delivery and polite
On time delivery and polite, friendly team who asked where the packages should go and delivered them accordingly. I couldn't ask for better service.
21 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Clembo,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Kept up to date with delivery times
Kept up to date with delivery times, and called couple of hours before they got here. Very courteous!
21 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Angie,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
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