SGK Distribution Ltd Reviews 

30,022
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 10,246 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and efficient delivery, often highlighting the helpfulness and politeness of the staff. Many appreciate the proactive communication, including advance notice of delivery times and real-time tracking, which contributes to a smooth and hassle-free process. Reviewers frequently mention the delivery teams going above and beyond, carefully handling items, placing them where requested, and even assisting with unpacking, often under challenging conditions. However, some customers experienced issues with product delivery, such as receiving damaged items or incomplete orders, and a few reported delays or poor communication regarding their delivery status. There were also instances where delivery personnel were unable to perform requested assembly services or refused to carry heavy items to the desired location, leading to dissatisfaction.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the politeness, friendliness,... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their politeness, helpfulness, and... See more

Service

Customers had positive experiences with service, often highlighting the politeness, professionalism, and... See more

Product

Customers consistently note ambiguous experiences with product quality and condition upon arrival. Many... See more

Customer communications

Consumers find contact to be positive, with many reviewers appreciating the proactive communication from the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What excellent service both from the manufacturer and supplier. We ordered our mattress on Wednesday afternoon, were up in the Highlands of Scotland and when they said we’ll deliver by Friday we thoug... See more

Rated 5 out of 5 stars

SGK have been great from start to finish. Clear communication. Speedy delivery. Made contact the day before delivery with an estimated timeframe, on the morning of delivery, contacted with an ETA, arr... See more

Company replied

Rated 5 out of 5 stars

Couple of younger lads delivered my bed in 5 (very heavy) packages recently. They brought the packages into my house, which was a big help. Communication was clear from start to end. They kept to the... See more

Company replied

Rated 5 out of 5 stars

Received a text 1 hour before to say the the hey would be approximately 1 hour if that was ok, they then arrived on time and rang me to say they were here, very friendly and helpful pair of young men,... See more

Company replied


Company details

  1. Courier and Delivery Service
  2. Delivery Service
  3. Logistics Service
  4. Shipping Company
  5. Shipping Service
  6. Storage Facility

Written by the company

We are a Bespoke Two Man Delivery Service that serve anywhere in the UK. We collect free of charge in most regions of the UK. We pride in feedback off our customers, retailers , outlets and people in their homes.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

30K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(30,022)

9,758 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Left a smashed box.

Left a smashed box. They've requested more details.
I recommend they go back to carpet warehouse and check with them.
The driver literally left a smashed product like it was acceptable.

3 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Neil Charlton,

We're very sorry to hear about your experience and apologise for the condition your order arrived in.

Thank you for bringing this to our attention. We'll look into this internally to better understand what happened. We appreciate your feedback.

Many Thanks,

The SGK Team

Rated 5 out of 5 stars

Great service

Great service. Quick delivery and drivers kept me informed with delivery time

3 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Nick George,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Great easy delivery experience

Time slot for delivery easily managed and was phoned giving a heads up they were on their way. Very pleasant hard-working pair (evening and they had 7 more deliveries). They had no problems with locating me or manoevering the drive. Fast and efficient citing the purchase in the chosen space where it was wanted. Great delivery experience!

3 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Jo Wilson,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Quality service

Thrilled with manvavinder and love deep who delivered our sofa today.so polite and helpful lovely men who kept us up to date when they would arrive and they were exactly on time.assembled sofa and made sure we were happy with everything before they left.highly recommend company and employees.thank you

3 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Wardj,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Perfect delivery

Called me to tell me 25 minutes away ( plenty of time for me to get home ) found the house easy. I chose curb side delivery on check out and they still asked if I needed help. Signed for it off they went. On time and polite that’s hard to get from deliveries these days good job 👍🏼

3 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Adam Garnier,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

The delivery guys were superb

The delivery guys were superb, arrived on time, they carried a heavy wooden barrel up a long garden, and importantly were happy to do so. A truly first class service.

3 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Mr Mrs P Taylor,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Delivery service is excellent

Delivery service is excellent. Two young delivery men were polite, courteous, respected my property and were overall a credit to SGK. A+ service which kept me informed of delivery time throughout their journey.

3 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Jane Balley,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Timed to perfection and the two lads…

Timed to perfection and the two lads carried the really heavy flat packed wardobe into our house. Nothing but praise for them

2 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Paul Wright,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Couldn't ask for more!

Couldn't ask for more - I was expecting a mattress delivery on the 3rd floor and the driver was prompt, polite and delivered with no issues. Perfect service from SGK, I might consider using them myself because of how easy it was.

3 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Diyyesh,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Kept me informed of delivery time

Kept me informed of delivery time, on time and efficient :-)

2 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Amanda Smith,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Updated me the day before and the an…

Updated me the day before and the an hour before delivery. Great communication, friendly delivery guys.

3 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Gary Cain,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 2 out of 5 stars

The first table arrived broken

The first table arrived broken ! Communication and reassurance was not good .The next table arrived a week later . We had paid for assembly of the table as we are old . Delivery person explained he did not know about this and had'nt assembled a table before . He asked if he could use my tools . My wife was upset at this point . After phone calls the table was assembled using the allen key provided .

2 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Stan Sheridan,

Thank you for your feedback. We're sorry to hear about your experience and appreciate you taking the time to share it. We will look into the issues you've raised regarding the damaged delivery, communication, and assembly process to help prevent this from happening again.

Many Thanks,

The SGK Team

Rated 5 out of 5 stars

The company rang ahead

The company rang ahead. Arrived on time. Friendly service.

3 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Michelle Taylor,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Parcel was delivered safe and drivers…

Parcel was delivered safe and drivers were really helpful and friendly!

2 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Milly Smith,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Couldn't have been better

Couldn't have been better. Great communications throughout the process. Ended up being delivered a day earlier than originally promised by the shop. Delivery guys polite and friendly and put the big heavy item exactly where we wanted it.

2 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear J Hawkes,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Well impressed

Well, impressed Customer Services rang me to discuss my delivery brought and took pictures well impressed

2 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Edward Lloyd,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Professional and prompt service

Professional and prompt service. Happy to recomend.

2 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear David Legg,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

30 minutes before arrival I received a…

30 minutes before arrival I received a telephone notification. The 2 guys were excellent and left the very heavy items in the rear garden as requested.

2 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Ron Hill,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Perfect delivery

Perfect delivery , the guys were extremely helpful and polite

2 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Tracy Challinor,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Great comms and deliver as expected 👍

2 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Sean Mallon,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

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