SGK Distribution Ltd Reviews 

29,993
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 10,286 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service, highlighting its efficiency, punctuality, and the helpfulness of the staff. Many appreciate the clear communication, including tracking updates, phone calls before arrival, and the option to change delivery slots. The delivery teams are frequently described as polite, professional, and willing to go the extra mile, even in challenging conditions like extreme heat, by carrying heavy items to the desired location. However, some customers experienced issues with product damage upon arrival, while others reported problems with assembly services not being provided as expected. A few people also mentioned difficulties with customer contact and delayed deliveries, which led to inconvenience.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting excellent communication, with... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their politeness, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, highlighting the politeness, helpfulness, and efficiency... See more

Product

People report ambiguous experiences with product quality and condition upon arrival. Many customers received... See more

Customer communications

Customers had positive experiences with contact, with many reviewers highlighting great communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Time slot for delivery easily managed and was phoned giving a heads up they were on their way. Very pleasant hard-working pair (evening and they had 7 more deliveries). They had no problems with locat... See more

Company replied

Rated 5 out of 5 stars

Couldn't have been better. Great communications throughout the process. Ended up being delivered a day earlier than originally promised by the shop. Delivery guys polite and friendly and put the big h... See more

Company replied

Rated 5 out of 5 stars

Couple of younger lads delivered my bed in 5 (very heavy) packages recently. They brought the packages into my house, which was a big help. Communication was clear from start to end. They kept to the... See more

Company replied

Rated 5 out of 5 stars

5Stars all the way The Birmingham boys were fantastic and on such a hot day!!! They were so helpful and kept in constant communication with me , On delivery time etc….. A real credit to ur co... See more

Company replied


Company details

  1. Courier and Delivery Service
  2. Delivery Service
  3. Logistics Service
  4. Shipping Company
  5. Shipping Service
  6. Storage Facility

Written by the company

We are a Bespoke Two Man Delivery Service that serve anywhere in the UK. We collect free of charge in most regions of the UK. We pride in feedback off our customers, retailers , outlets and people in their homes.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

30K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(29,993)

9,718 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient and on time workmen were…

Efficient and on time workmen were friendly and respectful

29 June 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Laura Slade,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Blimey and Harmanveer were friendly and…

Blimey and Harmanveer were friendly and efficient and did a great job.

29 June 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Carl Myers,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Great communication and delivery

29 June 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Dani Labi,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Pre phoned with arrival time

Pre phoned with arrival time, arrived on time and were polite and very helpful. Thank you 😊

29 June 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Anon,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 1 out of 5 stars

Appalling service.

Appalling service.
After they cancelled the first delivery slot, I got up at 5.30 to wait for a revised delivery between 6 and 9am, which never arrived, with no message to explain. When I finally got through by phone, was told "the item is not in stock"!!!
Rubbish!

29 June 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Ron Cordon,

We're very sorry to hear about your experience. This is not the level of service we aim to provide. We sincerely apologise for the inconvenience caused, and we will look into this to understand what went wrong and help prevent it from happening again.

Many Thanks,

The SGK Team

Rated 5 out of 5 stars

Organised and timely with great…

Organised and timely with great communication.

26 June 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Niamhy Niamhy,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Great service

Great service, kept me updated on delivery time and placed the item in my room of choice

26 June 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Mr G Bowles,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 1 out of 5 stars

Our much delayed gate was left outside…

Our much delayed gate was left outside in the street despite me providing precise instructions about leaving it in the back garden. Luckily nobody stole the gate

27 June 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear RA,

Thank you for your feedback.

We're sorry your delivery instructions weren't followed. We'll be looking into this with our delivery team to help prevent it from happening again. We appreciate you bringing it to our attention.

Many Thanks,

The SGK Team

Rated 5 out of 5 stars

Driver called me with an update of…

Driver called me with an update of delivery time . 2 man delivery very friendly and helpful.

27 June 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Christopher Gamwell,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Good service let me know when they were…

Good service let me know when they were coming. The delivery guys were very good, polite and professional, which made life so much easier.

27 June 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Christopher Christopherp,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Delivery on time no fuss.

25 June 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Customer,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Brilliant service.rite on time

Brilliant service.rite on time

27 June 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Dan,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Excellent service the guy rang me to…

Excellent service the guy rang me to tell me he would be with me shortly they even put the delivery in the garage for me 2 very professional and polite gentleman thank you Bob wilkinson

27 June 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Robert Wilkinson,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Delivered right on time stated.

Delivered right on time stated.

27 June 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Julie Ashmore,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Extremely pleasant delivery team

Extremely pleasant delivery team, punctual, would recommend.

27 June 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Mickajagger,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Up-to-date delivery information

They arrived when they said they would and phoned 20min prior to expected delivery time. They took my heavy package into downstairs room.

27 June 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Kathy,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Kept up to date throughout. Quick delivery and lovely delivery team
Highly recommend

26 June 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Julie Smith,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Very well mannered delivery men.they…

Very well mannered delivery men.they kept in touch during transit. It was so hot they still smiling carrying the heavy goods and delivered inside my home.thank you for a wonderful delivery

26 June 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Umyusauf,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Helpful and kind

The two guys kept me informed and were helpful and kind they arrived today on one of the hottest days we have ever had.
The sideboard was heavy and they first brought it to the front door ,I had advised on the phone to bring it to the carpark to use the much easier access entrance to the lounge I had moved my car to ensure space ,however they carried it then to the car park even though it was boiling hot .I asked them to help me unpack it to ensure I could get it out of the box and check it was perfect, they did happily Thank you guys .

26 June 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Maggie Fletcher,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Delivered on time with no fuss.they…

Delivered on time with no fuss.they called us before coming ,it is good.

26 June 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Sevgul,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

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