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Silver Gold Bull Reviews 4,891

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TrustScore 4.5 out of 5

4.5

Gold Dealer
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Review summary

Created with AI, based on recent reviews

Considering 375 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service and the quality of the products received. Many people appreciate the smooth ordering process and the clear communication regarding order status and potential delays. The service is frequently described as excellent, with reviewers highlighting the helpful and professional customer interactions. However, some customers also noted issues with customer service, mentioning difficulties in reaching representatives or receiving inconsistent information about shipping and delivery times. There were also instances where orders were significantly delayed or not received, despite initial assurances, leading to frustration for a few individuals.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the super fast and secure... See more

Order

Reviewers highlight positive aspects of order, with many customers praising the quick and accurate delivery... See more

Product

Clients share positive opinions on product, frequently praising the quality, condition, and accurate... See more

Service

Customers consistently note positive experiences with service, praising the fantastic and great service... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the excellent and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every transaction is easy. Silver Gold Bull explained that my order would take a little while to be delivered because of the spike in interest of precious metals. So because they communicated that... See more

Rated 5 out of 5 stars

I've been doing retail business with them since 2022 and now have a trading platform on their website since the beginning of Nov. 2025. Having made double-digit phone calls to them in managing my reta... See more

Rated 5 out of 5 stars

Silver Gold Bull always kept me informed of the progress of my order during an extremely busy period of silver trading. At no time was I concerned about the status of my order and delivery time. Excel... See more

Rated 5 out of 5 stars

SGB is reliable and consistent. I was notified that my order would be delayed given, what I assume is the high demand for silver. I had sent a note asking if I could have at least the gold that I or... See more

Company details

  1. Gold Dealer

Written by the company

Silver Gold Bull Canada is Canada's leading bullion dealer. We deliver gold coins, gold bars, silver coins, silver bars and precious metals to your door. Order today!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 7% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 3 out of 5 stars

Order tracking was difficult to…

Order tracking was difficult to navigate through FedEx, they also handed out an attempt notice slip for a different city entirely (cold lake facility info not Lloyd’s) other than that the order was received and I’m happy with the purchase

17 January 2026
Unprompted review
Rated 2 out of 5 stars

Still waiting...

I placed 2 orders in December
Received the one from Dec 22nd yesterday and still didn't get anything from December 19th . that is almost 1 month....

19 December 2025
Unprompted review
Rated 5 out of 5 stars

I've been doing retail business with…

I've been doing retail business with them since 2022 and now have a trading platform on their website since the beginning of Nov. 2025. Having made double-digit phone calls to them in managing my retail and trade accounts, I have received prompt, professional services from polite and helpful people every time. My retail orders have all been accutate, well packaged and delivered within 3-days of ordering. On hold over 5-minutes only once and that has been since the volume surge we are going through now, so it was easily understandable. Two of them know my voice when they hear me speak. And I love their trading platform.

13 January 2026
Unprompted review
Rated 1 out of 5 stars

They need to fix their service

Exceptionally slow. Ordered a SKU that was apparently full stock, now I check it and they don’t have it for another month. Would’ve been nice to know that before I ordered a month ago. Even other coins that are in stock haven’t shipped in months.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

yes my order X508190210 was good but my…

yes my order X508190210 was good but my recent experience hasn't been since i order from 24th and 29th,i haven't receive any updates about my goods even after writing you guys severally all i got is holiday excuses and when i check my account i only see money has been received and nothing else on my account ,i intends to buy more but this delay is making me doubt the service but in honesty the first experience was great.

5 January 2026
Unprompted review

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