Silver Gold Bull Reviews 4,891

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 375 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service and the quality of the products received. Many people appreciate the smooth ordering process and the clear communication regarding order status and potential delays. The service is frequently described as excellent, with reviewers highlighting the helpful and professional customer interactions. However, some customers also noted issues with customer service, mentioning difficulties in reaching representatives or receiving inconsistent information about shipping and delivery times. There were also instances where orders were significantly delayed or not received, despite initial assurances, leading to frustration for a few individuals.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the super fast and secure... See more

Order

Reviewers highlight positive aspects of order, with many customers praising the quick and accurate delivery... See more

Product

Clients share positive opinions on product, frequently praising the quality, condition, and accurate... See more

Service

Customers consistently note positive experiences with service, praising the fantastic and great service... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the excellent and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every transaction is easy. Silver Gold Bull explained that my order would take a little while to be delivered because of the spike in interest of precious metals. So because they communicated that... See more

Rated 5 out of 5 stars

I've been doing retail business with them since 2022 and now have a trading platform on their website since the beginning of Nov. 2025. Having made double-digit phone calls to them in managing my reta... See more

Rated 5 out of 5 stars

Silver Gold Bull always kept me informed of the progress of my order during an extremely busy period of silver trading. At no time was I concerned about the status of my order and delivery time. Excel... See more

Rated 5 out of 5 stars

SGB is reliable and consistent. I was notified that my order would be delayed given, what I assume is the high demand for silver. I had sent a note asking if I could have at least the gold that I or... See more


Company details

  1. Gold Dealer

Written by the company

Silver Gold Bull Canada is Canada's leading bullion dealer. We deliver gold coins, gold bars, silver coins, silver bars and precious metals to your door. Order today!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 11% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Longer Delivery, High Premiums

Took much longer than indicated and premiums were to high. Premium gouging as other locations have less premiums and are willing to deal. Sorry

1 February 2026
Unprompted review
Rated 4 out of 5 stars

Great company.

My coins were as described online. They arrived flawless in plastic pouches.
There was a longer delay but I was made aware of this at time of order.
Would definitely use again!

12 February 2026
Unprompted review
Rated 4 out of 5 stars

The order came as ordered

The order came as ordered. The reason for the 4 instead of 5 star is that it came on the 24th of Feb. Too long of a turnaround time for delivery of something that was ordered from the in stock menu.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Best bullion dealer in the West!

I’ve been purchasing silver from SilverGoldBull since 2011 and my experience has always been the same! Great service and my silver has always arrived! It almost feels like Christmas every time I get an order from them!!

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Trusted- Good Business Practices

Great after-purchase client care. All my questions were answered. Fast delivery, safely packaged. All pieces individually wrapped in protective casing. Great business dealings - I ordered a second shipment in February, with Silver Gold Bull, and everything was once again, honest and effortless. I’ll be using them for future orders. I found their rates to be competitive, too.

18 January 2026
Unprompted review
Rated 1 out of 5 stars

I ordered from Gold Bull and I never…

I ordered from Gold Bull and I never received my order When I called, which I admit I called after the 48 hours they give you to report something not being delivered, and I find that to be a very short period of time compared to other businesses. Because of that they were unable to process a claim for me and I tried to process the claim through FedEx and without a waiver from gold bull, I was unable to do that. They have been very unwilling to make good of the fact that I have no product and no money and I’m very upset over this. I would never ever ever ever do business with this company again and I warn others to be very aware of their deceptive methods of doing business
They do not operate within integrity as far as I’m concerned, and I will never do business with them again
Elizabeth McIntosh

27 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look