Banner for SelectQuote

SelectQuote Reviews 

17,687
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,583 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, knowledgeable, and genuinely patient while guiding them through complex healthcare decisions. People note that representatives take plenty of time to thoroughly explain available benefits, ensuring that individuals feel comfortable and completely well-informed about their choices. However, some reviewers were not happy with the lengthy phone calls, communication issues, and repetitive questioning required to complete the enrollment process. A few other people also felt that certain important plan limitations or unexpected network restrictions caused frustrations after signing up.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that agents are exceptionally knowledgeable,... See more

Customer service

Reviewers highlight positive aspects of customer service, reporting that agents are very informative,... See more

Service

Customers consistently note positive experiences with service, highlighting how helpful, attentive, and... See more

User experience

Users describe positive interactions with user experience, highlighting how helpful and professional the... See more

Product

Clients share ambiguous opinions on product, as some have not used it yet or are waiting to start their new... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Melissa Clissold was so helpful!! She explained everything to me very clearly and was very friendly and patient. Ours was long conversation that I put off as long as I could because I can't believe... See more

Company replied

Rated 5 out of 5 stars

He made me understand how much easier it would be for delivery versus driving to the pharmacy every other day sometimes 2/3 times a week. I bad with names but I believe Jarod was the name of the gent... See more

Company replied

Rated 5 out of 5 stars

Melissa Mcclaskey gave me exceptional service over the phone this afternoon. she was so patient with me even when I stutter when I speak sometimes or am a little slow to understand. she understood wha... See more

Company replied

Rated 5 out of 5 stars

I spoke with Mia for almost 2 hours and thankfully she was so nice and knowledgeable. However the company needs to fix their phone system. I swear the reason it took so long was because there's like a... See more

Company replied


Company details

  1. Health Insurance Agency
  2. Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(17,687)

2,577 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very kind

Very kind. Only thing “wrong” maybe talking fast for most elderly t senior people.

3 September 2026
SelectQuote logo

Reply from SelectQuote

Thank you for your feedback.

Rated 5 out of 5 stars

Very nice and helpful professional…

Very nice and helpful professional person that I had my experience with!!! Thank you so much 🙏😊

28 August 2026
SelectQuote logo

Reply from SelectQuote

We're so pleased to hear that you had such a positive experience with our professional team. Thank you for sharing your kind words and valuable feedback!

Rated 5 out of 5 stars

Extremely friendly and knowledgeable

Extremely friendly and knowledgeable. Explained everything fully and clearly. Helped me with all aspects of my life. Showed extreme care for my future.

3 September 2026
SelectQuote logo

Reply from SelectQuote

We're so pleased to hear that our team was friendly and knowledgeable, explaining everything clearly. It's wonderful to know we could help with aspects of your life and show care for your future. Thank you for your kind words!

Rated 5 out of 5 stars

I was very happy

I was very happy with the representative who helped me choose the right plan for me. I will definitely be ready to re-enroll at the beginning of next year

2 September 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We're so glad to hear that our representative provided you with excellent assistance in choosing the perfect plan. We appreciate your positive feedback and look forward to helping you again next year!

Rated 5 out of 5 stars

The license agent Jason Jolivette was…EXCELLENT

The license agent Jason Jolivette was excellent, very professional, he explained everything in find detail made sure I understood, invited me to ask questions searched and gave me the information on the plan, wouldn't have agreed to do it, if it wasn't for him.thank you Mr Jolivette.

3 September 2026
SelectQuote logo

Reply from SelectQuote

We are delighted to hear about your positive experience and that our agent provided such professional and detailed explanations. We're so glad they made sure you understood everything and answered all your questions. Thank you for your kind words!

Rated 5 out of 5 stars

Exceptional people.

Hello. Every person I spoke with, especially Mariah Gonzalez, demonstrated exceptional kindness and dedication. They were truly wonderful, especially Mariah, who is the sweetest lady I've ever spoken to on the phone. She took her time, listened carefully, and went through everything step by step with genuine care. I don't recall the young man's name, but he was also very kind and patient. Both of them made sure I fully understood, showing empathy and concern. Thank you for trusting them with my case. To all involved, I want to encourage you to keep up the excellent work. People like you make a real difference.

3 September 2026
SelectQuote logo

Reply from SelectQuote

We are so grateful for your incredibly kind words and delighted to hear about your positive experience. It truly means a lot to us that our team, especially Mariah, provided such exceptional care and support. We are proud of their dedication to ensuring you felt understood and well-informed. Your feedback encourages us to continue our commitment to making a real difference for everyone we serve.

Rated 5 out of 5 stars

Yes hi the agent that helped me out was…

Yes hi the agent that helped me out was very helpful .. and knowledgeable and all the categories that I was asking about I would recommend him to everyone thank you !!

2 September 2026
SelectQuote logo

Reply from SelectQuote

We are delighted to hear that our team member provided such helpful and knowledgeable assistance. It's wonderful to know they were able to answer all your questions. Thank you for your kind recommendation!

Rated 4 out of 5 stars

The representatives were clear

The representatives were clear, concise, I was very impressed of the offer, appreciate it, IT will help me tremendously. I can't believe I wasn't able to get on board sooner. I was really struggling but better. A few months ago got a lifesaving heart surgery so can now upkeep, and feel best! Thank you! 👼🤷🙏

1 September 2026
SelectQuote logo

Reply from SelectQuote

We are so incredibly happy to hear that our representatives were able to provide you with an offer that will help you tremendously. It's wonderful to know that you're feeling your best and that we could be of assistance during this time. We truly appreciate you sharing your positive experience!

Rated 5 out of 5 stars

Staff was very polite

Staff was very polite, helpful, knowledgeable and professional.

3 September 2026
SelectQuote logo

Reply from SelectQuote

We are so pleased to hear that our staff was polite, helpful, knowledgeable, and professional. Thank you for your kind words and positive feedback!

Rated 5 out of 5 stars

The associate had a broad knowledge of…

The associate had a broad knowledge of what she was doing. She helped me chose the best plan in my county.

25 August 2026
SelectQuote logo

Reply from SelectQuote

We're so pleased to hear that our associate's broad knowledge helped you choose the best plan for your needs. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

You made this very easy for me

You made this very easy for me. I did not have to rely on someone making decisions for me. I could do this myself and I feel confident I did it right.

2 September 2026
SelectQuote logo

Reply from SelectQuote

We're so glad we could empower you to handle things independently and confidently. Your positive feedback truly means a lot to us!

Rated 5 out of 5 stars

Excellent service

Excellent service! Answered all my questions and was very helpful. I found out that there were several benefits I wasn't aware of. I'm glad I made the call.

2 September 2026
SelectQuote logo

Reply from SelectQuote

We're so pleased to hear that you received excellent service and that our team was able to answer all your questions. It's wonderful to know you discovered benefits you weren't aware of. Thank you for your positive feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look