SelectQuote Reviews 

12,163
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,169 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpful, professional staff who go above and beyond. People found the entire process to be very smooth, easy, and stress-free, with many appreciating the quick handling of requests and efficient communication. Reviewers frequently highlight the timely responses and constant updates, ensuring they were well-informed throughout their experience. However, some customers noted occasional communication issues, such as being transferred between representatives and a lack of consistent detail. A few people also experienced lengthy processes, with some policies taking several months to finalize.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness,... See more

Staff

Consumers find staff to be positive, with many reviewers describing them as friendly, polite, and... See more

Service

Customers consistently note positive experiences with service, highlighting the helpfulness and efficiency of... See more

User experience

People report positive experiences with user experience, describing the overall process as smooth, fast,... See more

Response time

Reviewers mention positive feedback about response time, with many customers appreciating the constant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the third time I have used Select Quote to purchase life insurance. They give you accurate cost comparisons and let you know upfront what physical tests will be required. They follow up with t... See more

Company replied

Rated 5 out of 5 stars

Everything went very smooth. The exam was sooner than expected and the test results were also ahead of schedule. Very good communication throughout.

Company replied

Rated 5 out of 5 stars

Thanks for being the best! Everyone has been more than helpful and have gone above and beyond helping me get life insurance. I didn’t think it could be so easy. Customer service is EXCEPTIONAL.

Company replied

Rated 5 out of 5 stars

Very good customer service. The price was exactly what I was quoted, there were no surprises. Finally, everything was processed quicker than anticipated by me.

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.5

All reviews

(12,163)

1,174 reviews in the last 12 months

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Rated 5 out of 5 stars

Life insurance quote

Was given an approximate cost for a term life insurance policy after answering a few questions. Rep explained the process and requirements for obtaining coverage.

24 June 2026
SelectQuote logo

Reply from SelectQuote

We're so glad to hear that our team provided a clear explanation of the process and requirements for obtaining coverage. We appreciate your positive feedback!

Rated 5 out of 5 stars

I got all the information I needed and…

I got all the information I needed and Chris DuPont was an awesome advisor. He took the time to help me find exactly what I needed.

23 June 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We're so glad you received all the information you needed! It's wonderful to hear that our advisor took the time to help you find exactly what you were looking for.

Rated 5 out of 5 stars

Great People

The process was so easy. Nick S. was very efficient in finding me a significant savings for a policy that was better than the one I was paying a lot more for.

17 June 2026
Rated 1 out of 5 stars

Can never get ahold of anyone

Can never get ahold of anyone. When I do it’s a different person. I get different answers about policy. Not sure if I’m covered or not or who the beneficiaries are. Ridiculous

18 June 2026
Rated 1 out of 5 stars

The first time I got life insurance…

The first time I got life insurance with this company was better than this time. The main person that handle my policy through out the 2 months experience wasn’t that good her connection skills and interpersonal skills need to improve.

That last lady who helped me close the policy was great she took care of business

Mind you I’m a repeat customer. Next time I might use a different company.

16 June 2026
Rated 5 out of 5 stars

The process was quick and easy from…

The process was quick and easy from submitting my request online, talking the the CSR, and handoff to the agent. Great quote for the coverage I requested saving me money.

22 June 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We're so glad to hear that your experience, from submitting your request online to speaking with our team, was quick and easy! We appreciate you sharing your positive feedback.

Rated 4 out of 5 stars

The experience was fine

The experience was fine. I wasnt sure I had been approved for a few days after signing up and not sure who I was supposed to have for an agent. But as long as I'm covered is all I was concerned about.

17 June 2026

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