We had a front door & side window replaced. The installer was very professional Tim I believe. We had trouble opening the door due to a small handle. I called the office and Steve James , instal... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We recently used SEH BAC to replace 9 windows and were very pleased with the service from start to finish. The window fitters John and Paul were excellent, very hard working and professional. Despite... See more
Company replied
Unable to fault this company at all. Very good experience when visiting Alex P at the Colchester showroom who offered good, friendly advice with no pressure. Survey carried out by Colin B, who was als... See more
Company replied
SEH BAC replaced our conservatory roof. Mark Heyward helped us find the best possible design, was very efficient and knowledgable; also - very importantly - no disgusting "sign today, or the price goe... See more
Company replied
Company details
- Double Glazing Installer
- Conservatory Specialist
- Door Shop
- Door Supplier
- Glazier
- Window Installation Service
About SEH BAC
Written by the company
Browse Our Windows
Browse Our Doors
Browse Our Conservatories
Browse Our Home Extensions
Browse Our Roofline Products
Browse Our Cladding
SEH BAC are the leading double-glazing installer serving the South East of England. We are one of the longest-serving home improvement providers in the UK, with 50 years’ experience installing to homes and that, combined with our customer commitment, has seen us build up our exceptional reputation amongst homeowners in Essex, Suffolk and beyond. Our multi-award-winning product range includes high-quality windows, doors, conservatories, orangeries and extensions. We are accredited by the relevant industry bodies and associations, meaning you can buy with confidence and be sure that all our products meet strict security, energy efficiency and quality standards.
As recent winners of ‘Best Showroom’ at the Emplas Best Showroom Awards, and ‘Extension Designer of the Year’ at the Ultraframe Awards, and winners of some of the biggest industry awards in the past, including ‘South-East Company of the Year 2019’ and ‘Installation of the Year,’ you can be sure that we are a locally reputable and expert installer.
10 year guarantee
Great materials, fantastic service.
It’s important to be confident of quality when you invest in a product for your home. Quality is at the heart of everything we do, which is why we ensure all our products are of the very best quality.
As well as choosing only the best materials, we also treat them to ensure they look their best and as good as the day they were installed for years to come.
We’re so confident about our products that will offer a ten year guarantee. We value our customers and care about our workmanship and good reputation. Under the terms and conditions of this guarantee, we’ll be at your service for the next ten years. This guarantee is transferrable subject to an inspection/administration fee.
Contact info
1 Olympus Close, IP1 5LJ, Suffolk, United Kingdom
- 0800 666 444
- sales@sehbac.com
- sehbac.com
4.7
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Front & Back door replacement
Once again an excellent job replacing my front and back doors. From initial consultation to surveyor to installation. Very happy with the work, I highly recommend SEHBAC
6 October 2025
Reply from SEH BAC
Thank you for the 5 Star Review Kieran! We are thrilled you received the great service we pride ourselves on. Enjoy your installation.
Our third time of using SEH
Our third time of using SEH, great product with fitter Ryan completing a fantastic job of installing Windows and door
3 October 2025
Unprompted review
Reply from SEH BAC
Thank you for the 5 Star Review David and for the continued custom. Enjoy your installation.
Marc and Nigel were extremely polite…
Marc and Nigel were extremely polite and efficient in fitting our windows. They were also very patient and did a great job as they confirmed this was one of the toughest installations they had done.
2 October 2025
Unprompted review
Reply from SEH BAC
Thank you for the 5 Star Review Kevin! We will be sure to pass the kind words to our team. Enjoy your installation.
Super happy with my front door Marc and…
Super happy with my front door Marc and Nigel did a great job installing
3 October 2025
Unprompted review
Reply from SEH BAC
Thank you for the 5 Star Review Bethany!
Requested a quote for new windows
Requested a quote for new windows. SEHBAC responded quickly and provided a quotation which we accepted.
30 September 2025
Reply from SEH BAC
Thank you for the review!
Great service and new door
This is on behalf of my mum, who recently had a new front door installed by Seh bac, she was very impressed at how hard working and professional the fitter was, Gav H he was very polite and a credit to the company. Very happy with the work done and the door itself. Thanks Team but esp Gav H.
22 September 2025
Reply from SEH BAC
Thank you for the Star Review! Thank you also for the kind words about our team we will be sure to pass these along.
New front door
Quality of the product and choice of styles that suited our property. We could also choose the glass and colour we wanted.I was very disappointed when I realised that the new door was smaller than the original.The new door was 30inches wide, the old door was 33inches wide had this been explained to us before we would have reconsidered.
25 September 2025
Reply from SEH BAC
Thank you for the review. We are sorry that all details were not explained. We hope you do enjoy your new installation.
Very pleased
I was very pleased with how well they kept place very clean very professional workmanship excellent finish.
25 September 2025
Reply from SEH BAC
Thank you for the 5 Star Review!
Very happy with our new door
Very happy with our new door. Service was top notch and cannot fault the quality. Had lots of compliments from neighbours already!
25 September 2025
Unprompted review
Reply from SEH BAC
Thank you for the 5 Star Review Chloe!
New installation
The fitter gav h turned up in good time and didnt stop until he had completed the 2 doors
They were fitted very well and everything was all cleared away
Thanks for a job well done
We have used seh over the last 6 years and have been happy with everything
16 September 2025
Unprompted review
Reply from SEH BAC
Thank you for the 5 Star Review and the kind words about Gav H, we will be sure to pass these along. Thank you for your continued custom. Enjoy your new installations.
Excellent service from the start (Mark…
Excellent service from the start (Mark Heyward at Chelmsford) to the fitters and scaffolders. Everything as it should be. Maybe not the cheapest - but I only wanted it done once!
25 September 2025
Reply from SEH BAC
Thank you for the 5 Star Review!
The 2 installers Tony and Mike were…
The 2 installers Tony and Mike were excellent chaps, would definitely recommend SEHBAC the windows look fantastic and these 2 fitters did an excellent job They were very professional, completed the job with no issues .
Thank you Tony & Mike
24 September 2025
Unprompted review
Reply from SEH BAC
Thank you for the 5 star Review Anne! Thank you for the kind words about our team we will be sure to pass these along.
We were recommended SEH BAC by a…
We were recommended SEH BAC by a family member and our experience has been positive. When other companies have been ringing us non stop and pushy, SEH BAC have been more trustworthy to work with and we felt confident choosing them.
22 September 2025
Unprompted review
Reply from SEH BAC
Thank you for the 5 Star Review! We are thrilled you received the great service we pride ourselves on.
This was the second time I have used…
This was the second time I have used SEHBAC and yet again the the installation was done on time and without any hitch. Thanks Gavin T for you expertise.
19 September 2025
Unprompted review
Reply from SEH BAC
Thank you for the 5 Star Review Mark! Thank you also for your continued custom. Enjoy your new installation.
It’s my Dream come trueExcellent customer service ,very …
Excellent customer service ,very efficient and came up with a design that suited me perfectly.Mark took great care to find an extension design that had every thing on my list of needs and affordability
15 September 2025
Reply from SEH BAC
Thank you for the 5 Star Review! We are thrilled you received the great customer service we pride ourselves on.
Windows and doors upgrade
The Designer was professional, helpful, and allowed time to make a final decision.
15 September 2025
Reply from SEH BAC
Thank you for the 5 Star Review!
Professional and efficient service
Professional and efficient service. Fitter was excellent and quality of product.
15 September 2025
Reply from SEH BAC
Thank you for the 5 Star Review Linda! Enjoy your installation.
Very helpful in all the processes and…
Very helpful in all the processes and the installation of the door was good. Efficient and friendly.
9 September 2025
Reply from SEH BAC
Thank you for the 5 Star Review Susan!
Accident service well looks after very good price fitting was extremely easy and a clean excellent job
Excellent service from beginning to end very good price fitting with extremely easy clean and efficient
20 August 2025
Unprompted review
Reply from SEH BAC
Thank you for the 5 Star Review!
I can’t review the product as it…
I can’t review the product as it haven’t been installed yet ! So far the service from your rep and the surveyor has been 100%
No complaints at all
9 September 2025
Reply from SEH BAC
Thank you for the 5 Star Review! We look forward to your installation.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.