Britelite Home Improvements Reviews 1,990

Britelite were very helpful and thorough throughout the process. They kept us informed ant all times and kept to the time schedule arranged. Geoff the fitter arrived promptly and worked tirelessly... See more

Excellent company, kept us informed at all stages. Great installation team James and John were efficient, knew their work and were clean and tidy. Thanks guys. Everyone whose seen our new flat roof a... See more

Windows(6) and doors(2) installation went very smoothly and efficiently. Geoff and Liam were very professional and completed the job to a really high standard. Meanwhile keeping the area clean tidy,... See more

Andrew & Ryan did a fantastic job installing upstairs and downstairs windows for us. They were very friendly, polite and clean and their work was exceptionally good.We were amazed that they were able... See more

Took more than 3 years to complete the job on my house. More than 60 visits and repairs, management not interested in resolving and not willing to explain to me reasons why it took so long . They even... See more

Found all staff to be affable and polite from sales to installation . Each person involved in the transaction turned up when they said they would either by phone or in person and on time. The job was... See more

A huge thank you to Britelite for our new triple glazed windows. Andy was our first contact who was excellent, understood exactly what we wanted and started the process. Lee came next and measured... See more

Had Nathan round to fit the windows and doors, he did an excellent job, in addition he kept the site tidy. We had a couple of issues that were put to rights without any dramas or fuss. The new window... See more

Had new windows and a composite front door fitted by Britelite in Maidstone. The surveyor explained everything clearly and the fitting team turned up on time. Work was finished in a day, no mess left... See more

We met Britelite at the Grand Designs home show and then they came to give us a quote on replacing our conservatory with a more solid extension. The experience was really positive, everyone we dealt... See more

Friendly service and fitting was done well. Good guarantees and reputation in place. Where they fell short is the confusion with the colour of the window. I chose a particular colour, which was st... See more

We have used Britelite on a number of home projects and have never been disappointed. Their products are excellent and service, both pre and post sales, of a high quality. Any issues we have had hav... See more

I could not fault Geoff and Liam, they looked after us very well. Whole house, doors, windows, and brick laying to the front. They were very professional and helpful, explaining every step. There wer... See more

A front door and two new downstairs windows were fitted by Geoff and Liam, who were very efficient and professional in the way they did the work, and had a really good attitude. They arrived well on t... See more

We had to chase Britelite for a start date after sending all the relivant information to them. Once installation started the guys were fantastic, from the groundworkers Lee and Frankie, erectors Lu... See more

Absolutely great from start to finish. Their representative Nick who made the initial contact was very knowledgeable, exerted no selling pressure, was very polite and explained all options open to us.... See more

All the windows in our house was replaced by Britelite. The initial meeting with Paul followed by the surveyors went smoothly. Geoff and Liam the builders/fitters were amazing. Always professional an... See more

Geoff and Liam did a brilliant job installing windows and doors at my house. They’re two very professional guys and got the job done in a really smooth and efficient way. Andy at point of sale was fir... See more

We'd already replaced all our windows with Britelite and decided to replace our 3 external doors. We are delighted with the results. From the initial consultation, through the survey to the fitting, t... See more

“We are delighted with our choice of Britelite company, from the initial quote to completion. We wouldn’t hesitate to use them again for a different project. Absolutely fantastic designer, surveyor,... See more

Geoff and Liam did a fantastic job installing our new windows and doors. Everything was done quickly and neatly, and they kept us updated throughout. They also helped with a few extra bits without any... See more

1. Really pleased with the new triple glazed windows. No heat escape from the house. Trickle vent flaps seem a bit flimsy compared to their previous version but let’s see how it holds up. 2. Tim... See more

From start to finish was very professional, the salesman was not pushy and listened to what we were after. We were informed of the process and on the day of installation the fitter took his time to ma... See more

Geoff and Liam did a fantastic job fitting 8 windows and a set of patio doors. They were friendly, hardworking, and very professional from start to finish. They kept everything clean and tidy and... See more

Everything went smoothly from start to finish. The quote was very competitive and communication good. Surveyor turned up and we made a couple of small adjustments to our original plan. The scaffol... See more

Had thirteen windows installed by Shaun and Ben there workmanship was excellent They were very punctual and very tidy and clean. They protected all my carpets and cleaned up every day before th... See more

We thought Tim and Charlie were marvellous fitters. They were skilled, hardworking and very considerate. They always arrived on time and were conscientious even when working in the rain. We are very... See more

The installers were brilliant and were finished in the day. However the actual sales team was a different matter. For them alone I wouldn’t recommend britelite. We asked for brick to brick installatio... See more

Geoff and Liam worked not stop until completion. Very good workers, professional in their approach to work meticulous to detail. Kind to people with mobility issues having to negotiate stair lift... See more

Job was completed 3 days ago, so it is difficult to assess the full experience. So far I’ve had no problems. Work was done to a high standard. Original installation date was changed, but the fitter w... See more

Having had a great experience 5 years ago, I went back to Britelite to finish putting new windows in my house. However, this time it was not a good experience. The fitting was delayed by one week at s... See more

The contract was reviewed x3 and lastly, some important aspects of the building were intentionally omitted without our knowledge/permission. The flooring was not well finished and the old... See more

I had windows installed yesterday by Lee and Nikki from Britelite. They arrived early and talked me through the process, they answered all my questions. They went on to do a very professional job in i... See more

Honestly the whole experience was awful. Really gone downhill since my last fenestration in 2014. I cannot recommend this once premium triple glazing company.

I highly recommend Britelite, the whole experience from start to finish. Stafford who advised initially and with the quote, and then Josh and Ernest with the installation. I can't fault them. Also Cou... See more

After lengthy conversations with the various window suppliers I opted to use Britelite to replace two windows at the front of my property and the front door to reduce noise from the nearby road and ra... See more

Geoff & Liam were super. We had all our windows and most external doors replaced. This is the 2nd time we have used Britelite and we are not disappointed. Geoff & Liam arrived early each morning and p... See more

Excellent lead time. Just four weeks from ordering our new windows to fitting. Good communication. Excellent fitting team ( Luke and James). Went over and above to get the work completed.

Nathan and Tommy were amazing. They arrived early to get everything prepared, without bothering me. They were confident and comfortable which put me at ease. The windows are a dream and their insta... See more

The company were very helpful and the workman arrived promptly and worked hard to remove the old conservatory and lay new foundations. The construction of the new conservatory was done very efficientl... See more

I found the two gentleman who fitted the triple glazing to be very knowledgeable. The surveyor also was knowledgeable and the salesman the whole process went well including the team at head office in... See more

From start to finish Britelite provided an excellent service. Connor was honest and approachable when he came to quote on the work. He provided us with options and recommended the best o... See more

Ken and the two guys from the Maidstone branch were fantastic. They were hardworking, considerate around my house well mannered and my windows and their fitting can not be faulted. Would definit... See more

All tradesmen connected to the job were focused and worked really hard. And pleasant to have around too. There was no standing around chatting on phones which makes me furious. All committed and enthu... See more

Very impressed with the whole team from the planning stage throughout installation and the aftercare. We have used this company on two occasions now and both times the have been excellent. Would defin... See more

It's 4 months since we signed a contract with Britelite to install a conservatory. We've been chasing them almost weekly ever since to make progress. Today, we had our first visit on the installat... See more

Honestly I would have given more, however the Experience dealing with Britelite from start to finish was remarkable, such professionalism is rarely found. WELL DONE ALL OF YOU Mr,Mrs Faux

Overall a brilliant service. Despite all the rain and constant issues with the weather, the guys managed to get the jobs done very quickly and excellent quality. They didn't stop for a break, co... See more

it is an excellent experience. No matter from the staff, in the show room in Dartford, Salesman Andy, Surveyor Ian, to the installation staffs Sean, they both provide professional services and inspiri... See more

Had new door and side panels fitted, Geoff & Liam done a fantastic job , explained the workings and locks . Everything clean and tidy after completion

Replaced several old wooden sash windows (single and bay) with Britelite. Did a great job, with a detailed definition process, reasonably quick manufacturing and superb fitting experience provided by... See more

From start to finish this was a great experience, the team was really supportive as we needed to replace a damaged door. The fitter Lambi did a really good job on the instal and helped make this exact... See more

One window panel smashed on delivery and aonther one scratched. Had to wait nearly two weeks for replacements. Screws left in the garden and silicone left on a rubber mat. Disappointed as had used bri... See more

The salesman was very pleasant on the visit but after that we had multiple issues with paperwork and communication regarding the installation. Was then advised needed additional work and costs from... See more

The window firm let me down on my original appointment, but they did come out two days later to get the job done. The window itself is great quality — solid, secure, and a big improvement on what I... See more