Seattle Pottery Supply Reviews 

1,981
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and wide selection of products, including glazes, clays, and tools. People frequently commend the fast and well-packaged delivery, noting items arrive quickly and intact. The staff receives high marks for being knowledgeable, helpful, and friendly, providing excellent customer service. Reviewers also find the ordering process user-friendly and efficient, with detailed website information facilitating their purchases. However, some people mentioned unexpected delivery delays, orders arriving late, or higher shipping costs. A few others also noted specific product quality concerns, such as clay being brittle or slip causing adverse reactions.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the great selection of clays, glazes,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the prompt and... See more

Order

Users describe positive interactions with order, highlighting the ease of online ordering and the speed of... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Staff

Consumers find staff to be positive, consistently describing them as lovely, helpful, and professional.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently ordered and received a lovely new Shimpo Whisper pottery wheel (is awesome). Service was prompt and delivery worked out well considering I am off the beaten path near Portland OR. Was mino... See more

Rated 5 out of 5 stars

The great customer service is what takes me back to Seattle pottery supply. They explain everything very detailed, especially when it comes to working with kiln. It was my first experience and li... See more

Rated 5 out of 5 stars

Taking a trip to Seattle Pottery Supply feels like Christmas for ceramicists. There's so much to look and a plethora of options in all directions! Their lovely staff are pleasant, knowledgeable and ea... See more

Rated 5 out of 5 stars

I have been ordering from SPS since I moved to Washington in July 2024. I like their glazes much better than the popular commercial brands. They are beautiful, easy to apply and I have never run into... See more



Company details

  1. Ceramic Manufacturer
  2. Pottery Manufacturer
  3. Pottery Store

Written by the company

A premier manufacturer and online retailer of pottery kilns, ceramic supplies, glazes, clays and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(1,981)

197 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service experience

The website was easy and all the items I needed were available, such as clay bags, glazes, carbon paper. The staff was friendly and helpful on the phone, and my order came very quickly.

13 October 2025
Rated 5 out of 5 stars

Excellent Source for Supplies

Variety of tools is fantastic, the indication of quantity "in stock" is very helpful, and delivery was very good. In addition, there is a 30-day return policy, with a quick response with courtesy. What more can anyone ask? Thank you Seattle Pottery.

31 October 2025
Rated 5 out of 5 stars

Very good service

I’m trying out new clay Helborne red you sent email advertising it I looked at it it looked good to try. Then you sent me 10% off I loved that. Clay came quickly and I’ll let you know what I think of it. I always get good service dealing with you all.

30 October 2025
Rated 5 out of 5 stars

LOVE HELLBORN!!

LOVE HELLBORN!!! People in my studio were very intrigued. We are wondering if we would get some kind of discount if we were to place a group order and having it shipped to the Glassell School of Art.

23 October 2025
Rated 5 out of 5 stars

Speedy!

I’m amazed at how quickly my order was filled and delivered! I rarely experience that here in Alaska. Thank you!

28 October 2025
Rated 5 out of 5 stars

Thank you very much Seattle pottery

Thank you very much Seattle pottery. I needed to tell you that the Clay actually showed up. I was gonna email you, but I will tell you here. The glaze got delivered earlier and I received a notice that had said the Clay wasn't coming until November 6 (six days later), so if you did something to make that happen faster thank you very much. I love your clay and glazes.

28 October 2025
Rated 5 out of 5 stars

Raku glazes online

I ordered some Raku glazes online. The photos looked great but I haven't tried them yet. They arrived packed well. Shipping took awhile though.

2 November 2025
Rated 5 out of 5 stars

Spoke to live person to get more info…

Spoke to live person to get more info on Stroke and Coat glaze I planned to buy. Very helpful. Box arrived to NC in less than a week! Love the glaze and appreciate that I could buy 8oz and 16oz bottles. Gave me the chance to have a much wider selection of colors.

20 October 2025

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