I recently ordered and received a lovely new Shimpo Whisper pottery wheel (is awesome). Service was prompt and delivery worked out well considering I am off the beaten path near Portland OR. Was mino... See more
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Company details
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A premier manufacturer and online retailer of pottery kilns, ceramic supplies, glazes, clays and more.
Contact info
35 Hanford St, 98134, Seattle, United States
- 206.587.0570
- info@seattlepotterysupply.com
- seattlepotterysupply.com
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Great home kiln.
After seeing several SPS videos about the 184 electric kiln and how it's perfect for the home studio, I went ahead and ordered one. The sales associate who helped me on the phone was knowledgeable and let me know there would be some lead time because it would be built after I ordered it. We live in Southern Oregon and we had it shipped. They kept me posted as to when they were shipping it. The videos on the website and the information packet are very helpful. I have the Genesis Spark controller on my kiln and it is so easy to use. It keeps track of every time I fire and if there were any error codes.
Love coming here
Love coming here! Their firing services are so well done, and the staff is always great. Can't recommend them enough.
nice & helpful
Every one nice and helpful, Rusty was very helpful in helping me get set up with my resell permit,
a great supplier for potters
I appreciate the fast service, the detailed information on your website about the products and the protective packing you give the products for safe shipment. I am a novice potter still learning about the differences in kiln temperatures and glaze reactions.
Your website is so helpful.
Great support and help over the phone
Great support and help over the phone. The shipping was exceptionally quick, too.
Fast service
Great price and quick shipping for…
Great price and quick shipping for great quality clay
Quick to ship.
Quick to ship.
Have always reached out to me if there was an issue with the order and make it easy to fix.
SPS is super prompt and efficient
SPS is super prompt and efficient. this goes for all their service.
SPS The Beat
SPS is top notch for all my pottery needs, from tools to glazes to firing services. I couldn't be happier to have found such a great one-stop shop with kind, thoughtful, and knowledgeable people!
Very helpful customer service.
My first kiln
The great customer service is what takes me back to Seattle pottery supply.
They explain everything very detailed, especially when it comes to working with kiln. It was my first experience and little anxious how to operate the kiln.
I also bought my first Shimpoo pottery wheel from SPS. Same experience.
Highly recommend.
I always have a good experience at…
I always have a good experience at Seattle Pottery. The staff is always available, helpful and friendly.
I just fired the Shadow Green glaze and it's lovely!
It was easy to order and came very…
It was easy to order and came very timely . Cost was equal to other places.
gave it as a gift and she LOVES it
gave it as a gift and she LOVES it! The olive is really pretty and the style is chic!
Fast service and quality products.
Always wonderful!
Elementary Teacher: two thumbs up!
Helpful staff, discount for being a teacher, it was great!
I talked to a person who immediately…
I talked to a person who immediately knew what I was looking for. And I received the clay two days ago.
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