My mortgage provider used this survey to perform a valuation so I didn’t use them directly but had some questions about the survey. Emma answered immediately (on a Saturday as well) and went abov... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Kathryn our Surveyor was amazing. She was very polite, professional, courteous and easy to talk to. Kathryn even pointed us towards things which we had not noticed before in relation to the house. The... See more
Company replied
I'm sorry I didn't get the name of the woman but she is a professional and knowledgeable in line of her work i like the way she explain every answer of my question. And thanks to her she makes me fee... See more
Company replied
A survey was organised with sdl through nationwide. Communication with them was good through a message system then a phone call to rearrange the date given as I would be at work through the week. The... See more
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Company details
Written by the company
Established in 1989, SDL Surveying is the UK’s largest independent provider of mortgage valuations. It works with most major lenders in the UK, managing c.208,000 valuations per year. Alongside lender valuations, the business also provides RICS-approved home surveys for independent customers. If you require one of these services, please get in touch today. Alternatively, if you require any further assistance relating to a valuation or home survey that we've already completed, please contact us at customerrelations@sdlsurveying.co.uk.
Contact info
3-4 Regan Way, Chetwynd Business Park, Chilwell, NG9 6RZ, Nottingham, United Kingdom
- 0345 308 5010
- info@sdlsurveying.co.uk
- sdlsurveying.co.uk
4.5
Excellent
2K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Lindsey was amazing
Lindsey came to survey the house and was absolutely fantastic. She had such a professional and kind manner in all that she did, she was thoughtful considerate and exceptionally polite. She was great in making sure she worked round our baby napping. We couldn’t recommend her services more!
What a joy she was welcoming her into our home. We felt in very good hands.
Thank you
2 March 2026
Unprompted review
Reply from SDL Surveying
Hi Roxanna,
It's wonderful to hear that you found Lindsey to be so professional, kind, and considerate. We're glad that she was able to carry out the inspection with minimal disruption!
Thank you for taking the time to leave a review!
Kind regards,
SDL Surveying
Reply from SDL Surveying
It' great that you were pleased with the service you received, thank you for leaving a review!
Kind Regards,
SDL Surveying
He came on time and carried on doing…
He came on time and carried on doing his job
6 March 2026
Unprompted review
Reply from SDL Surveying
Thanks for leaving a review Charles, we're glad you were pleased with the service!
Kind Regards,
SDL Surveying
The gentleman that came out was very…
The gentleman that came out was very knowledgeable and made it a pleasurable experience
5 March 2026
Unprompted review
Reply from SDL Surveying
Hi Colin,
We're happy to hear that you found the surveyor to be knowledgeable and that you were pleased with the overall service.
Thank you for leaving a review!
Kind regards,
SDL Surveying
The surveyor was friendly
The surveyor was friendly , professional ,knowledgeable, and informative . He has done a detailed survey of the property understanding the importance of valuation of the property . He has done the survey with the concern , not just for the sake of doing it . His smile throughout the inspection , from visiting the garden area to climbing on the stairs to loft was making is feel comfortable . We found easiness with him. Thank you .
4 March 2026
Unprompted review
Reply from SDL Surveying
Hi Nikita,
Thank you for taking the time to leave a review!
We're happy to hear that you found the surveyor to be friendly and knowledgeable. It's great that you were pleased with the comprehensiveness of the survey and that he was able to put you at ease throughout the inspection.
Kind regards,
SDL Surveying
Excellent Survey for remortgage
Good communication via text, phone about appointment date by "SDL Surveying team" and then on day of survey call before visit by surveyor Mr. Gill who arrived in allocated time slot. Mr Gill our Surveyor was amazing, polite, professional, courteous and easy to talk to.
He did proper detail survey, photos & documentation and the results were uploaded on the same day and was in line with our expectation.
Definitely recommend SDL Surveying more and thank you so much Mr. Gill.
4 March 2026
Unprompted review
Reply from SDL Surveying
Hi Abhijit,
It's fantastic to hear that you were pleased with the entire process from start to finish . We're pleased that our team were able to offer clear communication throughout and that you found Mr Gill to be particularly polite, professional and thorough in his survey.
We really appreciate you taking the time to leave a review.
Kind Regards,
SDL Surveying
Very polite
Very polite, introducing himself, thorough, quicker than I thought, but checked everywhere.
4 March 2026
Unprompted review
Reply from SDL Surveying
It's great to hear that you were pleased with the overall service and found the surveyor who attended the property to be polite.
Thank you for taking the time to leave a review!
Kind regards,
SDL Surveying
Prior to visit kept up to date with…
Prior to visit kept up to date with texts of arrival. Arrived on time and was quick and efficient.
3 March 2026
Unprompted review
Reply from SDL Surveying
Thanks for leaving a review Jon!
We're glad to hear that our team were able to keep you up to date throughout the process and that the surveyor that attended the appointment was quick and efficient.
Kind Regards,
SDL Surveying
Very professional
The valuer arrived on time and was very friendly and polite.
He did the valuation professionally and it was sent to the lender very promptly.
Thank you very much.
26 February 2026
Unprompted review
Reply from SDL Surveying
Hi Kieran,
It's great to hear that you found the surveyor that attended the appointment to be friendly and polite. We're happy that the report wax able to be sent promptly.
Thank you for leaving a review!
Kind regards,
SDL Surveying
Great detail!
Edward provided us a great detailed survey for the house we’re looking to buy, and was happy to follow up with us on the phone with any questions we had. Highly recommend - thorough, friendly and professional.
4 February 2026
Unprompted review
Reply from SDL Surveying
It's fantastic to hear that you found Edward to be friendly, professional, and thorough! We're glad he was able to answer all your questions regarding the report.
Thank you for taking the time to leave a review!
kind regards,
SDL Surveying
Reply from SDL Surveying
Hi Daniel,
Thanks for leaving a review, we're happy to hear you were pleased with the service you received.
Kind Regards,
SDL Surveying
Very professional and friendly
Very professional and friendly. Explained everything as I've not been through this process before. Thank you for easing my nerves and making everything run smoothly.
26 February 2026
Unprompted review
Reply from SDL Surveying
Hi Michelle,
It's fantastic to hear that you found our team to be friendly and professionally. We're glad they were able to explain the process and ease you nerves.
We really appreciate you taking the time to leave a review!
Kind regards,
SDL Surveying
Professional and polite surveyor
Professional and polite surveyor. The process was quick and non disruptive. Worth recommending.
25 February 2026
Unprompted review
Reply from SDL Surveying
We're really please to hear that you found the surveyor to be professional and that the appointment was quick and not disruptive to your day.
Thank you for leaving a review!
Kind regards,
SDL Surveying
Super friendly
Super friendly gentleman, very helpful and happy to answer any questions
24 February 2026
Unprompted review
Reply from SDL Surveying
We're happy to hear that you found the surveyor that you spoke with to be friendly and helpful. We're glad he was able to answer all your questions.
Thank you for taking the time to leave a review!
Kind regards,
SDL Surveying
I Would highly recommend this company…
I Would highly recommend this company very professional.
24 February 2026
Unprompted review
Reply from SDL Surveying
It's fantastic to hear that you were pleased with the service you received!
Thanks for taking the time to leave a review.
Kind Regards,
SDL Surveying
Reply from SDL Surveying
Thanks Sharon, we're happy you were pleased with the service!
Kind Regards,
SDL Surveying
Survey carried out by a very nice…
Survey carried out by a very nice gentleman. He was very efficient, explained everything and was very friendly and polite. I would highly recommend this company.
24 February 2026
Unprompted review
Reply from SDL Surveying
Hi Michelle,
It's great to hear that you found the surveyor that attended the appointment to be friendly, polite, and efficient. We're please you were happy with the service.
Thank you for taking the time to leave a review!
Kind Regards,
SDL Surveying
Contracted via HSBC to provide basic…
Contracted via HSBC to provide basic valuation on our heritage property. The surveyor made a basic clerical error on the nature of the construction. It was probably a box ticking error but has made the property unmortgagable with our current lender. Pointless waste of time that is impossible to correct meaning we have to start again when experts in the field of lime render could easily identify the correct construction method. Poor and hugely frustrating. Avoid if it matters as obviously poorly trained and overworked.
8 January 2026
Unprompted review
Reply from SDL Surveying
Hi Aaron,
We're sorry to hear that you believe a mistake was made with your valuation report.
If you would like to raise a complaint or discuss this further with our team, please get in touch with our customer relations team at customerrelations@sdlsurveying.co.uk with the full property address or reference number and the team will look to help where they can.
Kind Regards,
SDL Surveying
Very satisfactory surveying and…
Very satisfactory surveying and valuation of our property.
16 September 2025
Unprompted review
Reply from SDL Surveying
Hi Uwadiae,
We're happy to hear that you were pleased with the service you received and appreciate you taking the time to leave a review!
Kind Regards,
SDL Surveying
Very professional service
Very professional service. Received my report within 4 working days. The report was clear, concise and informative. Would definitely recommend.
1 January 2026
Reply from SDL Surveying
Hi Chanelle,
It's great to hear that you were pleases with the service you received and found the report to be clear and informative.
Thank you for taking the time to leave a review!
Kind regards,
SDL Surveying
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