I’m so happy I’ve found smarterbuys store, they’re similar to what was Brighthouse but better. I ordered a Aldis corner sofa. It took around 8 weeks to arrive but I’ve just recently unpacked it and pu... See more
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Found this company on off chance thought would give it a go Simple fill all details out online After hour nice lady named Nicola rang say they need acress all 3 months bank statements,I’d,fo... See more
Company replied
First of all I would like to commend vicky on your professional and respectful responses to each and every review. Great work, also as a new customer I am so happy with how quick and straight forward... See more
Company replied
I have never been more pissed off ! Ordered a bed seven weeks ago it arrived , oh turns out parts are missing the most important parts like BOLTS! And wooden stands that lift the bed up and two more... See more
Company replied
Company details
Information provided by various external sources
Smarterbuys Store is an ethical weekly payment store helping people to buy the household items they need at affordable prices. How does the Smarterbuys Store work? 1. Visit our site and select your landlord's logo: https://www.sbstore.org/ 2. Choose your product(s) and check out our package deals 3. Apply for Affordable Credit by completing the online application 4. Provide our helpful and friendly team with your proofs 5. Enjoy your purchases! Talk to our friendly staff today on 0300 0500 0975
Contact info
Amos Drive, DH9 7YE, Stanley, United Kingdom
- 03005000975
- info@sbstore.org
- sbstore.org
2.9
Average
231 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great stock amazing service
4 October 2019
Unprompted review
Reply from Smarterbuys Store
Thanks a lot for your 5* review Paul. Much appreciated.
regards
Vicky
staff always so friendly and very…
staff always so friendly and very helpful never had any issues will always recommend smarterbuys :)
3 October 2019
Unprompted review
Reply from Smarterbuys Store
Hi Dana
Thank you for your kind words and the 5* review. We always try our best to please.
regards
Vicky
Very good service
2 October 2019
Unprompted review
Reply from Smarterbuys Store
Thanks for your review Colleen, much appreciated!
If there is something you'd like to see on the site that isn't there at the minute, let me know and I'll try to get it.
regards
Vicky
Smarterbuys is a great and cheep way to…
Smarterbuys is a great and cheep way to buy goods from if you have not a great deal of money. It also gives you a chance to save some money at the same time.
1 October 2019
Unprompted review
Reply from Smarterbuys Store
Thank you for your 5* review James. We always do our best to keep prices low and its amazing how much people can save just by rounding up payments!
If there is something you'd like to see on the site that we don't have at the moment just let me know and I'll try to get it on the site.
Regards
Vicky
really good and good service
1 October 2019
Unprompted review
Reply from Smarterbuys Store
Thanks for the 5*review Garry! much appreciated
regards
Vicky
Staff are very polite and never rude on…
Staff are very polite and never rude on phone and always will to help you out and work with you. A very good company
28 September 2019
Unprompted review
Reply from Smarterbuys Store
Thank you for your great review, Bradley. We are always willing to work with people to make life a little easier!
regards
Vicky
I love this store and I think Nicola…
I love this store and I think Nicola is brilliant and the store is good for the poorer people and Dave the store manager we’re very helpful
28 September 2019
Unprompted review
Reply from Smarterbuys Store
Thanks so much Maureen, we keep our prices low to help anyone who wants to use us and for those who need to make every pound count.
never had any bother great choice
28 September 2019
Unprompted review
Reply from Smarterbuys Store
Thanks for the 5* review Danielle, its much appreciated, we always try our best!
regards
Vicky
Outstanding company
Very good company
Customer services is excellent
27 September 2019
Unprompted review
Reply from Smarterbuys Store
Thank you for your review, Natasha, I'm very pleased you've had a good experience with us.
regards
Vicky
Great service friendly staff great…
Great service friendly staff great products
27 September 2019
Unprompted review
Reply from Smarterbuys Store
Great review! thanks Jacqueline
regards
Vicky
Amazing never had a problem very polite…
Amazing never had a problem very polite staff every phone call I've had also always very helpful and go way beyond to help and solve anything you ask x
27 September 2019
Unprompted review
Reply from Smarterbuys Store
Hi Sarah
Thank you for your review. It's good to hear your experience of us was so positive; I will make sure the team know. Thanks again
regards
Vicky
My order
He was great all the way no matter now meny emals i sent him he always replyed strate away
27 September 2019
Unprompted review
Reply from Smarterbuys Store
Thank you for your review Kellie, I am really happy to hear that you had a good experience contacting the team. I know that everyone here prides themselves on doing the best they can for customers.
Regards
Vicky
Very capable staff
Very capable staff, and a great scheme to be part of.
9 August 2019
Unprompted review
Reply from Smarterbuys Store
Thank you for your review, David, I appreciate your comments about the staff team.
Regards
Vicky
Friendly And easy
Excellent Customer service and fordable weekly payment
5 August 2019
Unprompted review
Reply from Smarterbuys Store
Thanks a lot for the review, and really happy to hear your experience with us.
regards
Vicky
easy
easy, friendly service, highly recommend.
will defo use them again
thankyou
25 July 2019
Unprompted review
Reply from Smarterbuys Store
Thanks for the review, Bryony! much appreciated
Regards
Vicky
Excellent company
Excellent company, the whole application is super fast. The staff are very polite and friendly.
Very happy 👍👍👍**********
13 May 2019
Unprompted review
Reply from Smarterbuys Store
Thanks so much for the great review, Patricia! We're always happy to help
Regards
Vicky
I would say more than 5 stars
I would say more than 5 stars! Brilliant customer service sp polite and helpful. Ordered my first item and could not be happier. Will definitely be ordering from in the future. I will be recommending to so many people.
26 April 2019
Unprompted review
Reply from Smarterbuys Store
Thanks a lot for the great review Heather. We try our best!
Regards
Vicky
Brilliant just sorted my next item all…
Brilliant just sorted my next item all sorted in a day a fantastic alternative to brighthouse
29 March 2019
Unprompted review
Reply from Smarterbuys Store
Thanks a lot for your review Tony! Very happy to help. I hope you have a lovely weekend
Vicky
Fantastic customer service
Fantastic customer service. Never had any issues with this company. Really helpful any time I have an issue.
14 February 2019
Unprompted review
Reply from Smarterbuys Store
Thanks a lot for this great review Cherylanne, very much appreciated.
Vicky
Excellent company
Excellent company, I'm on my 4th purchase with them , iv had iPads, beds and dryer with them and never had a thing wrong with them .
14 February 2019
Unprompted review
Reply from Smarterbuys Store
That's good to hear, Katie! Thanks a lot for the review - much appreciated
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