SmartBuy UK Reviews 12

TrustScore 2 out of 5

1.9

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Company details

  1. General Store

Written by the company

SmartBuy UK | Big Brands We All Love, For Less! SmartBuy Brings You One Off Big Brand Deals At A Minimum Of 40% Less Than Other Retailers. DIY | Electronics | Entertainment | Health & Beauty | Home & Garden | Pets | Sports & Outdoors | Toys, Children & Baby.


Contact info

1.9

Poor

TrustScore 2 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

translator buds - PLEASE SEND OR REFUND

I odered some flegobey translator earbuds in december.
it eppears on my bank statement as PYN*TOPDEALSMAX HONG KONG

I hsve not received any confirmation of the order and still hsve not received the buds.

I sm going next month snd they would have come in handy.

I should have checked amazon I would have saved nearly £30 but I chose this website as it looked legitimate.

Not only have I not received the item, there is no customer service information available.

Unless this can by sending the buds I will have to report this to either the ombudmsn or the police.

Please understsnd I meeting inlaws to be and they do not speak any english this would have been perfet.

Please send me the buds or refund and I will be satisfied if not I will escalate thi/s further. 24/7 suppor is misleading as there is no way to contact them escept on trustpilot to complain.

6 January 2025
Unprompted review
Rated 1 out of 5 stars

Terrible scam company

Terrible scam company. I ordered a strimmer. They collected the money gave a delivery date and I never heard anything else, never received the product. Have claimed the money back. Avoid this seller

16 October 2023
Unprompted review
Rated 1 out of 5 stars

Order never received no contact !…

Placed an order was emailed back giving a delivery date and that was it have sent numerous emails tried phoning different numbers on the links but not a peep they are scammers as far as I am concerned have now got to try and get money back from my card!🤬🤬🤬🤬🥲

18 October 2023
Unprompted review
Rated 1 out of 5 stars

absolute rubbish the site and the…

absolute rubbish the site and the company send no products reply to no emails and do not even acknowledge the so called sale so you never know if you have bought some thing or not. I tried and tried to get in contact with the smartbuy company but had to raise a claim with paypal that gave me a refund as smartbuy did not even reply to paypal ...... why bother messing about.
ZERO STARS WOULD BE A BETTER RATING

18 August 2021
Rated 1 out of 5 stars

Very bad experience smartbuy123.com I…

Very bad experience smartbuy123.com I bought 2 wifi Booster SpeedTech extenders after more then a month I receive the package instead off the 2 wifi extenders I got 4 plug travel adapters, this is scam 50% off and second one for 75% , please stay a way from those "deals"

22 June 2021
Unprompted review
Rated 5 out of 5 stars

Great experience with SmartBuy UK

Really good experience with SmartBuy UK. The item arrived within 5 days as described, box showing minor damage but unopened and the contents in brand new condition. Saved 40% on the list price and was out of stock everywhere including the manufacturers website. I would definitely use SmartBuy UK again. Thanks for the great service.

16 April 2021
Unprompted review
Rated 5 out of 5 stars

Phone Charger review

First time using this website. Purchased a mobile phone charger for use abroad. Really pleased with the quality of the product and speed of delivery.
Will be using this company again!!

18 January 2021
Unprompted review

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