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See what reviewers are saying

Rated 1 out of 5 stars

I've had several items "processing" since May 6th, it's June 24th! I deleted my account and said my goodbyes, friends and family hyped it up so much, but over a month for a free sample is horrible.... See more

Company replied

Rated 5 out of 5 stars

I love getting the boxes of samples. As a single mother I don't often buy myself anything. With Sampler, it's like getting little gifts each time a box arrives! It allows me to trial items I normally... See more

Rated 5 out of 5 stars

Sampler offers a wide variety of new product samples & qualifying for samples occurs more often than other sampling sites. It's nice to actually be offered samples to try at home & review now. Very h... See more

Rated 4 out of 5 stars

So it did take like months and months AND months lol for me to receive my samples but when I finally did get them I received 3 small items like just enough to test for about a week each and 2 out of t... See more

Company replied

Company details

  1. Review Site

Written by the company

Sampler helps you discover new products so you can try before you buy! Our platform matches you with product samples based on your interests and sends them direct to your home, all for free. No credit card, no commitment, no fees, no spam.


Contact info

  • 216-250 University Avenue, M5H 3E5, Toronto, Canada

  • sampler.io

3.8

Great

TrustScore 4 out of 5

374 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good samples

I love sampler. It always gives me options to try new things without paying full price. They are so great. And always match me to things I like.

8 September 2023
Rated 2 out of 5 stars

It said I was to receive a sampler box…

It said I was to receive a sampler box and that it shipped but I never got it.

13 July 2023
Sampler logo

Reply from Sampler

Hi Jessica,
We're so sorry to hear you haven't received your box, we know how disappointing this can be! Please reach out to support@sampler.io and we'd be happy to look into the status of your order.

Rated 5 out of 5 stars

Free products

Who doesn't like free products. All you have to do is try them and give them reviews. It's amazing!

8 September 2023
Rated 5 out of 5 stars

I love Sampler

I love Sampler! The opportunities to try new products for free and provide feedback are like Christmas for adults!

21 September 2023
Rated 3 out of 5 stars

only 1 of the 3 samples received could…

only 1 of the 3 samples received could be used by me. I am not a guy, so I don't use AXE, and I do not use antiperspirants.

15 September 2023
Sampler logo

Reply from Sampler

Hi Roz,
We try our best to make sure samples are personalized to you based on the questionnaire responses you provide, we hope someone close to you was able to enjoy the samples you didn't need! Thanks for being part of our community!

Rated 4 out of 5 stars

I enjoy choosing free samples.

I enjoy choosing free samples and the prompt shipping. The emailed survey requests make it easy to leave feedback. Only negative? I hate logging in every time & trying to remember yet another password. Use fingerprint or facial recognition, most mobile devices have the capability.

20 September 2023
Rated 5 out of 5 stars

I love getting the boxes of samples!

I love getting the boxes of samples. As a single mother I don't often buy myself anything. With Sampler, it's like getting little gifts each time a box arrives! It allows me to trial items I normally wouldn't which helps me decide if it's worth purchasing.

20 September 2023
Rated 5 out of 5 stars

Love the Samples!

I enjoy receiving the samples because more often than not i buy the full size because i love the product!

13 September 2023

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