Very efficient and friendly service. Ordered one day, ready to pick up from the store next day. Friendly lady checked I was happy with the denominations in the pack ready to pick up, and gave me som... See more
Company replied
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Review summary
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Easy to order, quickly had a message telling me it was ready to collect, when I went to collect it the person working there offered me a choice in the size of note denominations. Reasonable exchange r... See more
Company replied
Ordered my currency and received text and email early next morning, that it was available to pick up in East Kilbride store. When picking up my currency, the young chap who served me was friendly and... See more
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I ordered my travel money on line to be picked up the next day. The site was easy to manage and within a few hours of me ordering the money I got a message to say that my currency was ready to collect... See more
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Company details
About Sainsbury's Travel money
Written by the company
Planning a trip? We’re here to help you get great value holiday money, quickly and easily.
At Sainsbury’s Travel money, you can buy from over 50 foreign currencies online or at one of our 220+ instore bureaux. You’ll enjoy competitive exchange rates, 0% commission, and convenient ways to get your currency — including Click & Collect, secure home delivery, or our easy to use travel money card.
If you're a Nectar member, you’ll get even better rates through Nectar Prices, helping you stretch your budget a little further.
In July 2025, Sainsbury’s Bank announced the sale of its travel money business to Fexco Group, a global leader in foreign exchange, marking the start of a new long term strategic partnership. Don’t worry – Services continue under the Sainsbury’s brand, and from day one, you’ll still get the same reliable, easy and trusted service you expect from Sainsbury’s Travel money, instore and online now backed by Fexco’s FX expertise, innovation and scale.
Wherever you're going, we’re here to help you start your trip with confidence.
✈️💷Contact info
15 Galena Road, W6 0LT, London, United Kingdom
- 0330 022 4577
- customerservices@sainsburystravelmoney.co.uk
- sainsburystravelmoney.co.uk
4.6
Excellent
9K reviews
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Easy to order
Easy to order & communication excellent.
My order was ready when I went to
Collect so very easy & plenty of choice in the denomination that my order was made up of.
6 September 2026
Reply from Sainsbury's Travel money
Hi Tracie,
We're delighted to hear that ordering was easy and that our communication was excellent. It's great that your order was ready for collection and that you had plenty of choice in denominations.
Thank you,
Sainsbury's Travel money Customer team
Its was so easy to use the travel money…
Its was so easy to use the travel money site and with my nectar card i had a good price.
7 September 2026
Reply from Sainsbury's Travel money
Hi Calvin,
We're delighted to hear that you found our travel money site easy to use and that your Nectar card helped you get a competitive rate. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Reply from Sainsbury's Travel money
Hi Stephen,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Easy to order
Easy to order and collect. Have used this service a couple of times. Staff polite, friendly and helpful.
8 September 2026
Reply from Sainsbury's Travel money
Hi Mel,
We're delighted to hear that you found our ordering and collection process easy and that our colleagues were polite, friendly, and helpful. We appreciate you using our service multiple times.
Thank you,
Sainsbury's Travel money Customer team
Reply from Sainsbury's Travel money
Hi,
We're delighted to hear you had such a positive experience with our colleague. Thank you for taking the time to share your kind feedback with us; we truly appreciate it.
Thank you,
Sainsbury's Travel money Customer team
Reply from Sainsbury's Travel money
Hi Marvin,
Thanks for your review – we’re pleased to hear your positive experience and that everything went smoothly. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Very easy transaction
7 September 2026
Reply from Sainsbury's Travel money
Hi,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Easy money
Easy to order on line and collection nice and simple a couple of days later.
5 September 2026
Reply from Sainsbury's Travel money
Hi,
We're delighted to hear that you found the online ordering process easy and that collecting your order a couple of days later was simple and convenient. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Easy and straightforward.
7 September 2026
Reply from Sainsbury's Travel money
Hi Liz,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Extremely efficient service from the…
Extremely efficient service from the Bognor Sainsburys. Nice to get low denomination notes as well as a good exchange rate. I will use them again
7 September 2026
Reply from Sainsbury's Travel money
Hi Sally,
We're delighted to hear that you experienced such efficient service at our Bognor store and that you were pleased with both the exchange rate and the availability of low denomination notes. We look forward to assisting you again.
Thank you,
Sainsbury's Travel money Customer team
Reply from Sainsbury's Travel money
Hi Helen,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Excellent staff
Lady on desk very helpful in providing the note denominations we wanted rather than a pre packaged this is what you get.
7 September 2026
Reply from Sainsbury's Travel money
Hi,
We're delighted to hear that our colleague was very helpful in providing the specific note denominations you wanted, ensuring your experience was tailored to your needs.
Thank you,
Sainsbury's Travel money Customer team
Fast, efficient service provided
Fast, efficient service provided by pleasant staff.
7 September 2026
Reply from Sainsbury's Travel money
Hi Martin,
We're delighted to hear that you experienced fast, efficient service and found our colleagues pleasant. Thank you for your positive feedback; we truly appreciate it.
Thank you,
Sainsbury's Travel money Customer team
Reply from Sainsbury's Travel money
Hi Tim.
We're happy to hear that you found our service quick and easy, and that you appreciated the rate with your Nectar card. We truly value your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Reply from Sainsbury's Travel money
Hi Steven,
We're delighted to hear you had such a positive experience with our proficient and friendly team. Thank you for taking the time to share your kind feedback with us. We appreciate it.
Thank you,
Sainsbury's Travel money Customer team
Reply from Sainsbury's Travel money
Hi Doris,
We're delighted to hear that you found the online ordering process very easy and that your collection was quick and straightforward. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Good promotion rate and easy to order…
Good promotion rate and easy to order online and convenient collection from store
7 September 2026
Reply from Sainsbury's Travel money
Hi,
We're delighted to hear that you found our rate competitive and that ordering online and collecting from the store was easy and convenient. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Easy to order and very prompt…
Easy to order and very prompt availability. Pleasant customer service in collection too.
7 September 2026
Reply from Sainsbury's Travel money
Hi,
We're delighted to hear that you found the ordering process easy and that your order was available promptly. We're also pleased that you experienced pleasant customer service during collection.
Thank you,
Sainsbury's Travel money Customer team
Reply from Sainsbury's Travel money
Hi Keith,
We're delighted to hear that you found our pricing competitive and the ordering and collection process easy. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
On-line order with nectar
Quick and easy to understand and order, great rates with your nectar card too!
7 September 2026
Reply from Sainsbury's Travel money
Hi Kay,
We're delighted to hear that you found the process quick and easy to understand and order. We're also pleased that you benefited from great rates with your Nectar card. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
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