Our son lost his ILCA rudder and tiller assembly overboard, never to be recovered. One phone call and a trip to Sailing Chandlery allowed him to be racing again within 24 hours, at a very sensible pr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great to talk to a sailor who understood exactly what we wanted, agreed a really sensible price and dispatched a perfectly numbered sail the next day, in good time for a major event. Absolutely brilli... See more
Really pleased with Sailing Chandlery. I got an ILCA rudder at the best price anywhere (look for vouchers)! Communication was excellent, and delivery was fast and securely packed. Great to... See more
Company replied
Amazing shopping experience, as ever. The site has an almost unrivalled stock and selection of items, and at great prices too. This most recent order saw super quick and easy dispatch/postage, and t... See more
Company replied
Company details
Written by the company
Our friendly team at Sailing Chandlery provide everything from shackles to boats to the general public with fast delivery times providing the service you deserve. As an online chandlery our aim is to take the hassle out of your trip to the chandlery, order your sailing products, they will be dispatched quickly and arrive at your door. We are also an authorised Laser Performance dealer offering boats and official class legal parts for the Laser, Pico, Bug, Bahia and Vago.
Contact info
Units 3-4 Queensway House, Kings Road, SS8 0QY, Canvey Island, United Kingdom
- 01268 222912
- info@sailingchandlery.com
- sailingchandlery.com
4.9
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great bag and prompt delivery
Great bag and prompt delivery. There was a manufacturing fault with the bag and Sailing Chandlery acted personally and efficiently to resolve. A rare level of service. Thank you!
9 June 2026
Unprompted review
Fast response and excellent online ordering process
The Sailing Chandlery responds very quickly to an order being placed, and I have always been able to order exactly what I want dirwctly from their website. What more could I ask for ?
2 June 2026
Unprompted review
Prompt delivery - great items and great prices
I received an offer for free next day delivery which was well timed as I needed a couple of items for my rs400. The items were received very quickly, and in perfect condition. Prices were good. Always impressed with the service we get from Sailing Chandlery.
5 June 2026
Unprompted review
Staff very helpful
Staff very helpful. delivery arrival quick with Royal Mail .
4 June 2026
Unprompted review
Easy to order and very speedy delivery
Easy to order and very speedy delivery. Thank you
3 June 2026
Unprompted review
Brilliant service!
Easy to navigate website. Quick & easy ordering. Excellent delivery. All-in-all brilliant service. Thank you.
28 May 2026
Unprompted review
Very quick service and despatch
Very quick service and despatch. Knowledgeable. Good range of stock. 2nd time I've bought from them, and would do so again.
26 May 2026
Unprompted review
Purchased a life jacket for my toddler
Purchased a life jacket for my toddler. The size guide was helpful and the product was just what we needed. It was the best price we could find and sailing chandlery shipped quickly.
25 May 2026
Unprompted review
My first order
My first order. Like the website, simple and straightforward but pretty comprehensive. Ordering was very easy and delivery good. Prices seem competitive and I really like the apparent personal touch for the overall offering. Impressed!
23 May 2026
Unprompted review
This order of ropes for knot tying…
This order of ropes for knot tying practice was ideal- ropes of different sizes and types all able to be used with groups of Forest School trainees.
27 May 2026
Unprompted review
Reply from Sailing Chandlery
Thanks for taking the time to leave us a review Sarah.
Do let us know if there is anything else we could have done to make this a 5 star review.
Many thanks
Andrew
Sailing Chandlery Founder
These guys are fast
The order was serviced really quick and the product didn't disappoint.
21 May 2026
Unprompted review
Great quality, delivered quickly.
We ordered a couple of ILCA outhaul systems. Splicing was beautifully done, very clean. Delivery to Canada was quick and easy.
25 May 2026
Unprompted review
Good to speak to someone who…
Good to speak to someone who understands the problem I'm trying to fix, and recommends good kit to solve it. Everything in stock; rapid delivery; collection available. Many thanks!
19 May 2026
Unprompted review
Excellent and reliable service
Excellent and reliable service.
Delivered very promptly. Really pleased. Thank you.
20 May 2026
Unprompted review
Good company easy to deal with.
The website was very easy to use had a range of items that I was interested in, communication was great and my order was despatched and delivered quickly.
13 May 2026
Unprompted review
Great service
Great service, gave advice when I wasn’t sure which rope was best for my purpose.
7 May 2026
Unprompted review
Your website is very easy to navigate
Your website is very easy to navigate, I found the search function performs well. everything I need was in stock and delivered in time.
29 April 2026
Unprompted review
Reply from Sailing Chandlery
Hi Paul,
Thank you for your wonderful feedback!
We’re so pleased to hear that you found our website easy to navigate and that the search function helped you quickly find what you needed.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.