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Rebound Fitness Reviews 

2,325
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 273 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and sturdy construction of the products, noting their durability and superior, comfortable bounce. Many people highlight the excellent, responsive customer service, often resolving queries quickly. Reviewers also frequently mention the fast and efficient delivery. The user experience is positive, with products being easy to set up, quiet to use, and convenient to fold for storage. However, some customers also noted minor difficulties with initial setup or assembly, including instances of missing parts, the need for considerable strength, or a lack of clear instructions.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising its superior quality, sturdiness, and... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the product is superior to cheaper... See more

User experience

Customers had positive experiences with user experience, finding the product easy to set up, use, and store.... See more

Customer service

Users describe positive interactions with customer service, consistently praising its excellence and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the speed and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quite shocked how quickly it arrived after ordering, especially being in regional NQ. Was super easy to put together—10mins tops. First workout had me convinced it was a very good investment for the l... See more

Company replied

Rated 5 out of 5 stars

We were so excited to receive our Maximus Pro Folding Rebounder yesterday. Set-up was so simple and easy, that we were able to try it out right away. I couldn't stop smiling while I was bouncing!... See more

Company replied

Rated 5 out of 5 stars

After researching rebounders, we found that the reported quality and price of the Fit Bounce Pro XL sounded right for us. Ordering was easy, delivered on time, set up simple and the bounce is great. W... See more

Company replied

Rated 5 out of 5 stars

Arrived quickly easy to set up like the fact it will fold fitness pro2 excellent choice and company great to deal with Had cheap rebounder no comparison to this one so superior Find it good for eve... See more

Company replied



Company details

  1. Fitness Equipment Store
  2. Fitness class
  3. Physical Fitness Program
  4. Sporting Goods Store

Written by the company

Rebound Fitness are the leading Rebounding company supplying high quality mini-trampolines to suit all budgets and 100s of rebounding workouts streamed through our online membership platform and also available on DVD. Through our flagship "Bounce & Burn" programme, we have trained over 2500 instructors and helped to set up rebounding classes with freelance instructors in the community, gyms and health clubs, physio's and other therapists and junior/secondary schools - as well as individuals who prefer to Bounce to their own beat in the comfort of their own home, at the office or on the move!

Rebound Fitness

Written by the company

Put the FUN back into Fitness!
Our mission is to get the nation bouncing, put the FUN back into fitness and help people across the globe to lead healthy, happy & well-balanced lifestyles.

Excellent Customer Service

Guaranteed Smiles!

We are committed to outstanding customer service. Any questions or issues please contact our customer service team by email (for the quickest response) or by phone and we will do our best to support you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,325)

259 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Great company, super helpful, always respond really quickly and great quality rebounder. We have used them for several years after using some low quality rebounder, and will never get our mats or bungees anywhere else.

6 July 2026
Rated 5 out of 5 stars

Love my workouts

This is the first rebounder I have ever purchased or owned. As my very first one, I have nothing to compare, but I can say I absolutely love my workout. The rebounder is very well constructed. Many bungees holding it in place and the foot area does seem tight with enough give to bounce. I do wish the bounce area was a little more roomier, but it works for me and I still love it. (40 inch). I did get the one with the Support bar. This one was the T bar…. the bar moved on me each time I used the rebounder. Thinking I did something wrong assembling it. I called customer service. Spoke to Liza. …A complete asset to this company! She listened, asked questions and heard my concern. Liza said they were having issues with this bar and sent me a U shaped one free of charge. That arrived in three days… what great customer service! The U-shaped bar is a Complete game changer. I feel safe on it and it does not move.
Liza also included a DVD with beginner workouts with Anika. Love Annika as an instructor and enjoy bouncing with her and her routine.
I highly recommend this rebounder. My only regret is I didn’t get it sooner.

1 July 2026
Rated 4 out of 5 stars

I’m getting used to using the jump ounce.

I really like the jump bounce, so far. I needed help putting it together, so it took a while. I’m just getting used to it, but I feel certain it will be helpful for me.

24 June 2026
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Reply from Rebound Fitness

Hi Susan, so pleased to hear that you are now up and running, or bouncing! Please remember that we're here for you should you have any questions or concerns - service@rebound.com

Rated 5 out of 5 stars

Very good quality rebounder

The Maximus Pro Bungee is a very good quality rebounder. More fun to use than the gym machines or floor exercises. I hope to get lots of use out of it once the weather cools down a little. Delivery was prompt and one minors issue that I highlighted to Rebound Fitness was responded to swiftly, courteously and positively.

6 July 2026
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Reply from Rebound Fitness

Hi Deborah, we really appreciate you taking the time to submit your lovely 5 star review and your additional comments. Please remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

the rebounder was easy to put together

the rebounder was easy to put together. Once done I have been using it with a free app on YouTube to be introduced to the exercises I can do on the rebounder. I am 74 and find this to be a fun way to workout.

29 June 2026
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Reply from Rebound Fitness

Hi Teri, way to go!!! So pleased to read that you are enjoying your rebounder and we wish you many happy hours having fun and keeping fit!

Rated 5 out of 5 stars

Bouncing to health!

Delivery good, product nice quality and Julia Bradbury discount code appreciated.

2 July 2026
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Reply from Rebound Fitness

Thank you so much Julie for your 5 star review. Happy Bouncing! service@rebound.fitness

Rated 5 out of 5 stars

Arrived quickly easy to set up like the…

Arrived quickly easy to set up like the fact it will fold fitness pro2 excellent choice and company great to deal with
Had cheap rebounder no comparison to this one so superior
Find it good for everything I’m in my 60s
So much fun with music on doing a work out highly recommend

7 July 2026
Unprompted review
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Reply from Rebound Fitness

Hi Janice, thank you so much for the lovely 5 star review and your additional feedback. We really enjoy reading about our customers' experience with our company, so thank you for taking the time!

Rated 5 out of 5 stars

Fantastic service!

Something was missing in the parcel and after sending an email it was solved quickly. Fantastic service.

24 June 2026
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Reply from Rebound Fitness

Hi! Many thanks for your 5 star review and so happy to read that we resolved your issue to your complete satisfaction!

Rated 5 out of 5 stars

I really appreciate your service…

I really appreciate your service department. It is top notch. The quality of the rebounder is great. It is easy to fold up and put away.

22 June 2026
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Reply from Rebound Fitness

Hi! Thank you so much for your 5 star review and the additional feedback. Please don't hesitate to contact us should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Perfectly checks off everything on our list

After researching rebounders, we found that the reported quality and price of the Fit Bounce Pro XL sounded right for us. Ordering was easy, delivered on time, set up simple and the bounce is great. We dealt with customer service for one thing and it was handled very quickly and perfectly, so we have no complaints for the rebounder or dealing with the very helpful and friendly company.

30 June 2026
Unprompted review
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Reply from Rebound Fitness

Hi Mel, thank you for your review and taking the time to post your additional comments. Our aim is to provide excellent quality products, first class customer services and the personal human touch! Thank you for your endorsement! service@rebound.fitness

Rated 5 out of 5 stars

Very impressed

Quite shocked how quickly it arrived after ordering, especially being in regional NQ. Was super easy to put together—10mins tops. First workout had me convinced it was a very good investment for the long term. Definitely a more superior ‘bounce’ than the rudimentary Fila spring-based rebounder. Very impressed.

25 June 2026
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Reply from Rebound Fitness

Hi Nikki, thank you so much for your lovely 5 star review and your very complimentary feedback! We do aim to provide excellent service so thank you for your endorsement!

Rated 5 out of 5 stars

Fast delivery

10 June 2026
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Reply from Rebound Fitness

Hi Sabrina, many thanks for the 5 star review. We really do appreciate you taking the time to do submit your review and comments - thank you!

Rated 5 out of 5 stars

I normally don’t leave reviews, but…

First of all, I’m not being paid to write this review. In fact, I normally don’t leave reviews, but would give them 10 stars all around if I could. They replied to my emails immediately. Shipping replacement bungee cords has been super fast the 2 times I’ve ordered from them. I ordered on a Tuesday afternoon, and they were delivered on Saturday. I’ve been using the same FitBounce Pro mini trampoline for 7 years now almost daily and the only thing I’ve had to replace are 8 of the bungee cords. Everything from the quality of the materials to consumer service to shipping speed is top notch! I highly recommend this brand!
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

25 June 2026
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Reply from Rebound Fitness

WOW! Thank you so, so much for your wonderful review and feedback! We do pride ourselves on being easy to do business with, providing excellent product and customer service, so thank you for your personal endorsement!

Rated 5 out of 5 stars

Quick Delivery

Easy to deal with. Company answered all my questions. Delivery was very quick.

17 June 2026
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Reply from Rebound Fitness

Hi Angelina, many thanks for taking the time to submit your lovely review - we sincerely do appreciate it!

Rated 5 out of 5 stars

Excellent service Very easy to…

Excellent service Very easy to negotiate the website and my rebounder arrived very quickly

22 June 2026
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Reply from Rebound Fitness

Hi Jackie, thank you for the 5 star review - and we are so happy that you found doing business with us was an excellent experience!

Rated 5 out of 5 stars

Excellent service with good…

Excellent service with good communication about my order, which was dispatched quickly and arrived on promptly.

23 June 2026
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Reply from Rebound Fitness

Hi Carole, thank you for your lovely review and additional feedback. So pleased that we provided you with the excellent service we do pride ourselves on!

Rated 5 out of 5 stars

Great experience

Easy process.. clear website.. quick delivery with a good delivery agent..
this is the second rebounder I’ve had.. last one served me will for 6 years.. with workouts 5-7 times a week.

22 June 2026
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Reply from Rebound Fitness

Hi Derrick, thank you for taking the time to submit your review and your feedback. So happy to read that you are a returning customer and that we are easy to do business with!

Rated 5 out of 5 stars

Excellent rebounder for a great price

Excellent rebounder for a great price!

Been using it for a few months now and I can say it's great. Get one! Start bouncing!

13 May 2026
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Reply from Rebound Fitness

Hi Rachel, thank you for taking the time to leave a review! We're thrilled that you were so happy with your rebounder and enjoying your rebounding workouts. Please remember that should you have any questions or concerns we're only an email away! service@rebound.fitness

Rated 5 out of 5 stars

So worth it!

I am so glad my husband got this for me. I haven’t been rebounding for long but wasn’t keen on my cheaper rebounder that had a jarring bounce. My Fitbounce Pro is so worth the hefty price tag (shipping to UAE) . With its convenient folding feature and bag was able to check it in when I came back to my home base to Lebanon.

27 June 2026
Unprompted review
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Reply from Rebound Fitness

Hi Nancy, we are so happy to read that you are enjoying your rebounder! Thank you for the 5 star review and taking the time to leave your additional feedback. We wish you many happy 'bouncing' hours !

Rated 5 out of 5 stars

Excellent customer service

Rebound fitnesses customer service is excellent. We did a lot of research and we had a lot of questions, all of which were answered very promptly by email. Thank you, Liza for helping us choose the right rebounder. The just bounce is really good value. It is very sturdy and exactly what we needed.

22 June 2026
Unprompted review
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Reply from Rebound Fitness

Hi Alexandra, thank you so much for leaving your 5 star review. We love reading all about our customers' experience with our company, products and services. We do pride ourselves on our customer service and we agree with you that Liza is an absolute star! Thank you again!

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