Sailbrace Reviews 448

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the bracelets, for their aesthetic appeal, quality, and durability, often noting they look even better in person than in pictures. Many consumers are delighted with the fast delivery service and the overall positive ordering experience, frequently mentioning that items arrive quickly and are well-packaged. However, some customers were not happy with the response time to their inquiries, with a few reporting no replies or significant delays. Additionally, a small number of people mentioned issues with product size not matching expectations based on images, or occasional problems with product durability after some time.

What people talk about most

Product

Reviewers highlight positive aspects of the product, often praising its aesthetic appeal, quality, and... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the great quality and durability of... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast delivery times,... See more

Order

People report positive experiences with order. Many customers found the ordering process easy and received... See more

Response time

Customers consistently note ambiguous experiences with response times. While some reviewers praise quick... See more

Based on these reviews

Rated 4 out of 5 stars

My bracelet unravelled after 2 days wear. I've emailed them twice, and filled in a contact form via their website and they won't respond. The bracelet itself was really lovely. I would have wanted a r... See more

Company replied

Rated 5 out of 5 stars

I can only say positive things: My order was not delivered despite the announcement from DPD and was then returned because the package was damaged. However, the contact with Kaja from Sailbrace was... See more

Company replied

Rated 5 out of 5 stars

I love my race bike bracelet. It looks stylish and supports my sportive look. As well ordered one as a birthday gift for my daughter. Recommend already to my friends and definitely I will order... See more

Rated 5 out of 5 stars

Fantastic product, I purchased a bracelet and key ring for myself in the Bianchi colours which I’m really pleased with. Will definitely be purchasing more items most likely as gifts to friends. Hoping... See more

Rated 5 out of 5 stars

Its the best bracelet. I ordered 3 years ago for my husband and me, his is still doing great, pretty much looking the same as when we first got it(we dont take it off, ever). So it went through shower... See more

Rated 5 out of 5 stars

I ordered 7 bracelets from Dec to Feb. and delivery was quickly and all jewellery looked great!!! I love all of them and as a gift they were a great surprise! I had one bracelet who was broken (that c... See more

Rated 5 out of 5 stars

This is the 2nd bike bracelet I have ordered for my husband. The first was worn consistently for nearly 2 years and the strap only broke recently! He missed it so much that I ordered him another! Gr... See more

Company replied

Rated 5 out of 5 stars

I ordered two bracelets for me and my pal who will be running a marathon soon. I thought it was a nice way to thank her for being my training buddy. I ordered the pick and black/silver with the litt... See more

Company replied

Rated 5 out of 5 stars

Gift for my brother who is a dedicated and accomplished runner. He loves it. Lovely quality and finish. Delivered within five days of ordering.

Company replied

Rated 1 out of 5 stars

I bought the item on January 9th and paid the quick delivery service (4-7 business days). Today February 2nd I still have not received it. A few days ago I inquired by email about the status of my ord... See more

Company replied

Rated 5 out of 5 stars

Really happy to get this bracelet with a sneaker, the design is very original, different, I didn´t find something similar before. Big idea for a present¡

Company replied

Rated 5 out of 5 stars

I had a great expericence with Sailbrace ! After a small problem with my order , I had a very professional answer and a super fast solution to my problem ! I heartly recomend this brand ! Thanks ag... See more

Rated 5 out of 5 stars

It's my second Sailbrace and I'm very proud of it. Website experience awesome, pics detailed as the information. Purchase quick and easier. They take care of parcel communication.

Company replied

Rated 5 out of 5 stars

Bicycle bracelet. Super quick despatch from uk. Package arrived well protected. Love the bracelet, delicate aesthetically & unobtrusive, i wear it all the time, also same colour as my Bianchi roa... See more

Company replied

Rated 5 out of 5 stars

Although the delivery time is not that fast, the overall experience was good. The response on questions was quick and in the end the delivery was in the time frame as stated.

Rated 5 out of 5 stars

I love my bracelets and every time I do an event, like a 100Km challenge, I will buy one. I would like to see the gym bracelets in different colours and a yoga bracelet would be good too.

Rated 1 out of 5 stars

Really disappointed that this was marketed as a Val d'Isere bracelet. I have bought 3 of these as gifts for a trip to Val this year yet there is no reference to Val d'Isere on the bracelets or packag... See more

Company replied

Rated 5 out of 5 stars

Very nice bracelet, Price is ok, Service very helpful and quick! I would propose a repair service because after some time, the strings brake. I would like to order a few meters of string !

Company replied

Rated 5 out of 5 stars

I’m so happy with my purchase! The delivery was super fast, and the bracelets are absolutely beautiful. Great quality and exactly as pictured. Highly recommended!

Rated 5 out of 5 stars

Was delivered quite fast, great quality and looks exactly as on website. I love it - motivates me to ski!

Company replied

Rated 5 out of 5 stars

The product arrived two days after the order in perfect condition and exactly as the photos showed. I am in love. Thank you!❤️

Company replied

Rated 5 out of 5 stars

Lovely bracelets. I bought many products from them. They are really longlasting. I never take my sailbrace off. Delivery vas really fast.

Rated 1 out of 5 stars

I placed my order in middle of July. Still not received my order. Emailed them on a couple of times and we’re not helpful at. Very disappointed with the whole experience, considering this... See more

Rated 5 out of 5 stars

Really easy purchase. Delivery within timeframe. Love the bracelet, I will be buying another one.

Company replied

Rated 4 out of 5 stars

Bracelet at first glance does not do wow. After putting it on it makes an impression , original idea none of my friends has such a beautiful bracelet . I like it very much .

Company replied

Rated 5 out of 5 stars

Decent delivery time and reasonably priced. I bought the run bracelet and it’s so well made and fits really well. It looks great, I love it.

Rated 1 out of 5 stars

I’m sorry to tell that i haven’t received my order. It’s not Sailbrace fault but the carrier but they haven’t provided me with a solution after 10 days of emails. I wanted my order for Christmas but... See more

Rated 5 out of 5 stars

I use their bracelets for last +2 years (have 4 different versions). All looks good and (still) fresh. Good quality!

Company replied

Rated 5 out of 5 stars

I ordered a bracelet a few days ago and got it today, really quick delivery! And the bracelet is just amazing.🤩🤩

Company replied

Rated 3 out of 5 stars

Its very nice but the knot is weak so during the day its all the time getting wider and wider and i need to adjust it everytime again to my size

Rated 2 out of 5 stars

The request for a review has come before the product has arrived. Very disappointed that it is taking so long and wish I hadn’t bothered

Rated 5 out of 5 stars

The bracelet is very nice and the delivery fast and perfectly on time!

Rated 5 out of 5 stars

I ordered 2 bracelets. They look Great (nicer in reality), good quality. Shipping was quick. Very pleased!

Company replied

Rated 4 out of 5 stars

I got exactly what I ordered. The packaging was pretty and well done. The material on the items seems to have a good quality! Only downside is that the necklace I bought is little too long for my l... See more

Rated 4 out of 5 stars

Product looks nice, exactas expected, took a bit time to deliver, but I guess it was due to Christmas congestion…

Company replied

Rated 5 out of 5 stars

Fast delivery! Great quality, love it! And it is soooo cute, cant wait wearing it on the slopes!

Company replied

Rated 4 out of 5 stars

Receipt of product was in line with expectations and product was exactly as outlined. Happy with purchase.

Company replied

Rated 5 out of 5 stars

It took 2 weeks for the bracelet to arrive. It is very nice and I will be buying those as presents for my friends….

Rated 3 out of 5 stars

I was a little surprised as to how small the item was but maybe I didn’t choose the Bigger size as it’s hard to see behind my Watch as I wear a Magnet band on the other Wrist but I am still pleased I... See more

Company replied

Rated 5 out of 5 stars

Arrived in a couple of days. The bracelet is just as promised!

Company replied

Rated 2 out of 5 stars

The product didn't quite meet my expectations, because the bracelet in the pictures looked larger than the one I actually received


Company details

  1. Jewelry Store

Written by the company

Accessories that represent your passion


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

448 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 12% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Love it

Love it, bought the mountain one.. bought 2 one for myself and one for my husband.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Great products

Great products, super fast delivery

19 March 2026
Unprompted review
Sailbrace logo

Reply from Sailbrace

Thank you Yulia for your kind review.
Sailbrace team

Rated 5 out of 5 stars

Present for my training buddy

I ordered two bracelets for me and my pal who will be running a marathon soon. I thought it was a nice way to thank her for being my training buddy. I ordered the pick and black/silver with the little trainer on it. We both really like them and I just hope they are robust and well made enough to stay on for a long time. I’ll be buying more for other people as presents. They look great on. ✅😎
Delivery was within one week and so no complaints from me on that service. The parcel came to me securely thorough Royal Mail who sent me tracking notifications along the process.

6 March 2026
Unprompted review
Sailbrace logo

Reply from Sailbrace

Thank you so much for your lovely review Sonia! We're thrilled to hear you and your friend love the bracelets and that they’re a fun way to celebrate your training together 🏃‍♀️💖. We take care to make them durable, so we hope they stay with you for many runs to come. Thank you also for mentioning the delivery, glad it arrived safely and quickly! We can’t wait to make more bracelets for your future gifts 🎁.
Sailbrace team

Rated 4 out of 5 stars

I had a good experience.

I had a good experience.
The braçalet is fine.
Only one advice, my wrist is thin and I can adjust very well.
My be you could offer the possibility of more adjust.
The shipping good.
Núria

28 January 2026
Unprompted review
Rated 1 out of 5 stars

Unreliable and unprofessional. I wouldn't buy again.

I bought the item on January 9th and paid the quick delivery service (4-7 business days). Today February 2nd I still have not received it. A few days ago I inquired by email about the status of my order. I got no reply whatsoever. Very disappointing service.

2 February 2026
Unprompted review
Sailbrace logo

Reply from Sailbrace

Dear Fanis.
We’re very sorry for the inconvenience and for the frustration this delay has caused. According to the tracking, your package is currently out for delivery today. We also want to clarify that we did not receive any email from you. Could you please confirm if it was sent to support@sailbrace.com?

That said, we sincerely apologize for the experience and understand your disappointment. If there is anything further we can do to assist you, please don’t hesitate to contact us directly and we’ll be happy to help.
Sailbrace team

Rated 4 out of 5 stars

My bracelet unravelled after 2 days…

My bracelet unravelled after 2 days wear. I've emailed them twice, and filled in a contact form via their website and they won't respond. The bracelet itself was really lovely. I would have wanted a replacement not a refund. Really disappointed as I loved it. UPDATE: they didn't reply to the email but today (13 days after my email) I recieved a replacement in the mail as promised. Thank you Sailbrace. I have updated the rating to reflect this.

31 January 2026
Unprompted review
Sailbrace logo

Reply from Sailbrace

We’re truly sorry to hear about this and for the lack of response. that’s not the experience we want to provide. Thank you for your kind words about the bracelet, and we’re sorry it didn’t hold up as expected. Please contact us directly at support@sailbrace.com
and we’ll be happy to arrange a replacement for you as soon as possible.
Sailbrace team

Rated 5 out of 5 stars

Fast delivery

Fast delivery! Great quality, love it! And it is soooo cute, cant wait wearing it on the slopes!

22 January 2026
Unprompted review
Sailbrace logo

Reply from Sailbrace

Thank you so much Zvara! We’re thrilled you love it 🤍
Hope it brings you lots of great moments on the slopes. Enjoy and have an amazing time!
Sailbrace team

Rated 5 out of 5 stars

Great quality, fast delivery

Was delivered quite fast, great quality and looks exactly as on website. I love it - motivates me to ski!

8 January 2026
Unprompted review
Sailbrace logo

Reply from Sailbrace

Viktoriia. We’re so glad you love it! Knowing it motivates you to ski makes us smile. 😊 Have fun hitting the slopes!
Sailbrace team

Rated 4 out of 5 stars

Product looks nice

Product looks nice, exactas expected, took a bit time to deliver, but I guess it was due to Christmas congestion…

6 January 2026
Unprompted review
Sailbrace logo

Reply from Sailbrace

Thank you for your kind review Przemek ! We’re really happy to hear the product met your expectations. We appreciate your patience with the delivery time, Christmas congestion definitely caused some delays. Thanks again for choosing us!
Sailbrace team

Rated 5 out of 5 stars

HVALA SAILBRACE!

It's my second Sailbrace and I'm very proud of it. Website experience awesome, pics detailed as the information. Purchase quick and easier. They take care of parcel communication.

3 January 2026
Unprompted review
Sailbrace logo

Reply from Sailbrace

Thank you so much for your continued support Flavio! We’re truly honored that this is your second Sailbrace and that you’re proud to wear it. We’re delighted to hear you enjoyed the website experience and found the information clear. Thanks again for choosing us!
Sailbrace team

Rated 5 out of 5 stars

Really easy purchase

Really easy purchase. Delivery within timeframe. Love the bracelet, I will be buying another one.

1 January 2026
Unprompted review
Sailbrace logo

Reply from Sailbrace

Thank you for your review Kate! We’re glad the purchasing process and delivery met your expectations, and we truly appreciate your intention to purchase again.
Sailbrace team

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