My bracelet unravelled after 2 days wear. I've emailed them twice, and filled in a contact form via their website and they won't respond. The bracelet itself was really lovely. I would have wanted a r... See more
Company replied
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Based on reviews, created with AI
Accessories that represent your passion
Ljubljana, Slovenia
Replied to 12% of negative reviews
Typically replies within 1 month
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Love it, bought the mountain one.. bought 2 one for myself and one for my husband.

Reply from Sailbrace
I ordered two bracelets for me and my pal who will be running a marathon soon. I thought it was a nice way to thank her for being my training buddy. I ordered the pick and black/silver with the little trainer on it. We both really like them and I just hope they are robust and well made enough to stay on for a long time. I’ll be buying more for other people as presents. They look great on. ✅😎
Delivery was within one week and so no complaints from me on that service. The parcel came to me securely thorough Royal Mail who sent me tracking notifications along the process.

Reply from Sailbrace
Great experience. Order was Easy to do. Received very soon . And products are very nice.
Delivery on time as estimated in the order. The bracelet is simply, aesthetic, adjustable and comfortable in use.
I had a good experience.
The braçalet is fine.
Only one advice, my wrist is thin and I can adjust very well.
My be you could offer the possibility of more adjust.
The shipping good.
Núria
I bought the item on January 9th and paid the quick delivery service (4-7 business days). Today February 2nd I still have not received it. A few days ago I inquired by email about the status of my order. I got no reply whatsoever. Very disappointing service.

Reply from Sailbrace
My bracelet unravelled after 2 days wear. I've emailed them twice, and filled in a contact form via their website and they won't respond. The bracelet itself was really lovely. I would have wanted a replacement not a refund. Really disappointed as I loved it. UPDATE: they didn't reply to the email but today (13 days after my email) I recieved a replacement in the mail as promised. Thank you Sailbrace. I have updated the rating to reflect this.

Reply from Sailbrace
Fast delivery! Great quality, love it! And it is soooo cute, cant wait wearing it on the slopes!

Reply from Sailbrace
The bracelet is very nice and the delivery fast and perfectly on time!
Great craftsmanship, the bracelets are beautiful and easily adjustable.
Great mountain bracelets. My 18 and 20 year old sons loved them
Was delivered quite fast, great quality and looks exactly as on website. I love it - motivates me to ski!

Reply from Sailbrace
Product looks nice, exactas expected, took a bit time to deliver, but I guess it was due to Christmas congestion…

Reply from Sailbrace
It's my second Sailbrace and I'm very proud of it. Website experience awesome, pics detailed as the information. Purchase quick and easier. They take care of parcel communication.

Reply from Sailbrace
Really easy purchase. Delivery within timeframe. Love the bracelet, I will be buying another one.

Reply from Sailbrace
The expedition is very fast and the product is really cool, with great manifacture
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