The trimmer itself works nicely. But when I ordered an additional charging cord, after getting a confirmation of purchase, there were no updates for over a month. And, when I sent an email requesting... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Love the clippers and is great between the pads. I ordered additional blades and they charged my card immediately (July 21, 2025) and I am still waiting for the additional blades. No way to contact th... See more
I ordered this & the trimmer arrived quickly. I used it successfully only twice… then the trimmer “died”. Stopped working. Contacted the company for info about repair or replacement, but no reply to d... See more
Saffory is not a well run company and zero customer service or support. Buying on Amazon is much better… less expensive, you always know order status and if there is a problem Amazon will fix it imm... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The hair trimmer works beautifully on…
The hair trimmer works beautifully on my maltipoos' and cats furry paw pads. The best thing is that it is quiet. My pets don't mind it at all, so no squirming and fighting to get away. I really like this trimmer.
Saffory is product everyone should have for their pet
I bought this product hoping it would be all it claimed to be. I was more than pleased with the product itself, especially the noise level. My dog, Presley, spooks and hates new things, She just stood there and let the shaver do it's thing. I naturally tried it on myself and you can barely feel it against your skin!

Reply from Saffory
TERRIBLE COMPANY
TERRIBLE COMPANY! Scam! Don’t buy from these people! I purchase two clippers and I have been charging them after each use. Turns out they were obviously never charging. I contacted customer support and they said 30 days to return or exchange only. Complete garbage if they won’t stand behind their product, which took 3 weeks to receive! I got late August, worked for a little over a month and now won’t turn on. They don’t even offer Customer Support! Don’t buy from them! I will be contacting my bank on Monday for a full refund!

Reply from Saffory
The product is as advertised and I’m…
The product is as advertised and I’m very excited to use the trimmer. Thank you for relying to my inquires.

Reply from Saffory
Buyer beware!!!!!!
Bogus company. Buyer beware! Ordered on 10/14/24.Has been 'out for delivery' for 4 days! Contacted them 4 times and every time I get the same e-mail response...Thanks for reaching out!
I understand how eager you must be to receive your order. As of now, it’s still out for delivery. I’m sorry for any inconvenience, and I kindly ask for your patience as it makes its way to you.
We appreciate your trust in us and want to express our gratitude for choosing us. Your satisfaction is our priority, and we are dedicated to ensuring a smooth and timely delivery of your order.
We highly appreciate your patience.
If you have any questions , feel free to reach out and we are here to assist you throughout the entire process.
Narrow clipper
Quick shipping
Clipper is great
My schnauzer was not as jumpy as it's pretty quiet.
Used it on ears and feet it did a great job and much safer then big clipper
It was as advertised
The clippers work great on my doodles…
The clippers work great on my doodles paws, ears and face. I am very happy I decided to purchase.
I ordered the trimmer but immediately…
I ordered the trimmer but immediately asked that the order be cancelled. Like other customers, I received an email saying it could not be cancelled because it had already been shipped. I responded that I would be requesting a full refund and was advised to contact then after delivery, which I did. Then the offered to refund 50% of the price and I could keep the item. I rejected that offer. Then the email offered me an 80% refund and keep the item. I accepted that offer and told them so. Next email was “contact your credit card company to get your refund”. The website phone number does not work. Avoid at all costs!
Saffroy’s trimmer delivers
Saffroy delivered on its product promise: a trimmer that does what it claims, efficiently and professionally. And economically. Communication was excellent.
The trimmer is fantastic
The trimmer is fantastic! My very fussy pup actually let me do her toes completely!
Initially, there was a delivery delay, And the SAFFORY team handled my impatience Kindly.☺️
My two Yorkers hate having their legs…
My two Yorkers hate having their legs and paws touched or groomed!!
Your paw trimmer is a miracle!! I was able to not only shave the paws but their legs too!! The noises is so quiet and the product doesn’t hurt them!! I have spread the word to family members and they are amazed too!
Worth the wait
Delivery a little slow, but was well worth the wait. Low noise and does not upset my pup. Works great.
Wonderful product
I have a Berniedoodle his name is Benjamin. He let me trim the hairs on pads without fighting me. It's so quiet, I'm also going to help my neighbors with there pups. Thank you so much for this product.
Great purchase
I love the paw trimmer. Perfect size, quiet, and sharp enough to actually remove the excess hair. Both of my fur babies are foot phobic, but we made it through the first groom with the Saffory with less struggle than usual, so maybe even that will get better in time. I’d buy it again with no qualms. May even buy an extra just to keep one on hand.

Reply from Saffory
Scam
Got it almost 3 weeks late. So now you can’t return it. Because there is a 30 day window. It literally was sent from Chicago to Cincinnati…….. it says……. And took 3 weeks. I looked at the tracker the whole time and it was stuck a street down from where it was originally the whole time.

Reply from Saffory
Savory is as good and gentle on my…
Savory is as good and gentle on my puppy’s paws as the promotion videos say. Their communication with their customers is great!

Reply from Saffory
Never received
Ordered in August, it’s now Mid-September and nothing has left “Woodbridge, IL”. Scam, waste of money. I really needed these products and fell prey to the Instagram ads.

Reply from Saffory
it is a scam
it is a scam. Like all of the other reviews, we saw on facebook ad, ordered clippers and grinder. We had immediate notification of shipping label being created. After repeatedly checking tracking over 3 weeks, it keeps reporting waiting arrival of item. After attempting cancelation of order, Saffory said they cannot cancel the order at this time and to please wait for item. We checked tracking again today and still waiting for item. if it is back ordered, just tell us and we will believe you, but, I have a gut feeling it is a scam.

Reply from Saffory
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






