Greenbet Reviews 

1,900
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 153 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, patient, and professional when assisting with complex matters. Many people shared that the service provided was excellent, feeling relaxed or highly supported throughout their interactions. Some people felt that response times were an issue, with consumers reporting waiting periods of up to 43 minutes or lengthy hold times. Additionally, there were comments suggesting issues with the registration process itself, such as delays in document posting and the complexity of website features, and some felt a lack of consideration regarding personal requirements.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, patience, and professional... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising staff members for being... See more

Service

Users describe positive interactions with service, highlighting first-class care and quick puppy... See more

Response time

Customers had ambiguous experiences with response time, reporting both fast interactions and severe delays.... See more

User experience

Customers consistently note positive experiences with user experience, finding the process seamless and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The registration form (form 8) would not work on line. Telephone answered in about 8 minutes by Olivia. She was pleasant, calm, patient, understanding and very professional. There was a history of is... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience Ella was very patient and helpful. Guided me through the the change of ownership online as I was having problems with and made clear with her instructions. So big thank you from... See more

Company replied

Rated 5 out of 5 stars

We had issues with your system when registering our litter. We called in and fortunately spoke to Gloria who was extremly helpful and patient. She was able to correct the error and process our payme... See more

Company replied

Rated 5 out of 5 stars

Maria was lovely and so easy to talk too. So helpful and knowledgeable and helped me in so many more ways than I had called up for initially. She guided me to different areas of how the kennel club c... See more

Company replied


Company details

  1. Animal Protection Organization

Written by the company

Greenbet is an online gaming platform shaped around growth, fresh discovery, and a balanced digital environment. Layered green tones separate featured releases, favourites, promotions, and account controls without overwhelming the screen. The identity feels active yet composed, giving players a clear path between entertainment, information, and settings. The catalogue combines high-RTP video slots, high-volatility titles, crash games, and progressive jackpots. RTP represents theoretical returns across extended gameplay rather than a guaranteed result. Volatility describes how outcomes may differ in frequency and size. Crash games require collecting a rising multiplier before the endpoint, while progressive jackpots expand and trigger according to each title's published mechanics. Eligible newcomers may review a Greenbet welcome package containing a deposit bonus and free spins. Wagering requirements, rollover calculations, game contribution percentages, maximum stake limits, and expiry periods establish practical boundaries. Reading the terms first identifies qualifying titles and clarifies when associated winnings may become available for withdrawal. Greenbet brings deposits, withdrawal requests, and transaction history together inside an organised payment section. Processing duration can vary by payment method, verification status, and unresolved promotional obligations. Status indicators reveal whether a transfer is pending, under review, completed, or waiting for additional documents. The responsive Greenbet interface carries its fresh structure across computers, smartphones, and tablets. Search filters, RTP figures, jackpot explanations, bonus conditions, and payment controls remain accessible on compact screens. Players can compare mechanics or monitor transactions from supported devices. Enter Greenbet, explore the available branches, and choose the direction of your next session.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,900)

152 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Kennel Club are outstanding

We have recently purchased a KC registered puppy - and of course the breeder had to transfer ownership into our name . We rang the KC for a 5 generation certificate - Gloria talked the process thoroughly to us - and was absolutely superb . The amount of information the KC hold is frankly amusing

19 September 2025
Unprompted review
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Reply from Greenbet

Thank you for taking the time to leave us a review. We appreciate your time.

Rated 5 out of 5 stars

Helpful guidance.

Pleasant and helpful guidance navigating website and resolving my enquiry.

17 September 2025
Unprompted review
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Reply from Greenbet

Thank you very much for taking the time to leave us a review.

Rated 5 out of 5 stars

Liv was super helpful and…

Liv was super helpful and knowledgeable, I had several queries that were sorted out within the same call, super happy thank you 😊

15 September 2025
Unprompted review
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Reply from Greenbet

Thank you very much for taking the time to leave us a review.

Rated 5 out of 5 stars

can do helpful attitude

can do helpful attitude, massive improvement over the last few years, night and day.

12 September 2025
Unprompted review
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Reply from Greenbet

Thank you so much for your review.

Rated 5 out of 5 stars

Amanda was most helpful and patient

Amanda was most helpful and patient. I’ve been breeding and showing/ trials for 50 years. I am using the KC puppy pack for the first time and had problems with it not printing. Amanda was able to complete the form for me and emailed it as a pdf which I have now printed. Sorry my generation is not as savy as the youngsters. Probably my best experience with KC staff. Well done Amanda. Many thanks.

5 September 2025
Unprompted review
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Reply from Greenbet

Thank you for your valuable feedback.

Rated 5 out of 5 stars

I have a few medical problems,which…

I have a few medical problems,which sometimes makes it difficult to communicate on telephone, Natalie was amazing, nothing to much trouble to explain things to me ,god bless Natalie I wish all call handlers where like her,5 stars to kennel club for amazing experience

3 September 2025
Unprompted review
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Reply from Greenbet

Thank you very much for taking the time to leave us a review.

Rated 4 out of 5 stars

Help to navigate an outdated system

Eleanor the call handler was very helpful and understanding as again due to the Kennel clubs outdated and archaic system it has been far more challenging than necessary to register a litter of puppies. Many thanks Eleanor very helpful 👏

30 August 2025
Unprompted review
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Reply from Greenbet

We appreciate your feedback and the time taken to leave your review. We're please Eleanor was able to assist you.

Rated 5 out of 5 stars

Extremely Helpful

Gloria was extremely helpful when discussing my litter registration with me and went that extra mile to help resolve the issue. Would recommend!

28 August 2025
Unprompted review
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Reply from Greenbet

Thank you for your valuable feedback.

Rated 5 out of 5 stars

Very efficient service

I spoke with Loren about ordering 5 generation pedigrees because I could not do it online due to a problem. Loren was very helpful & took my order & dealt with it immediately. I also received confirmation emails. I was very pleased with her service. Thank you Loren.

26 August 2025
Unprompted review
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Reply from Greenbet

Thank you for taking the time to leave us a great review.

Rated 5 out of 5 stars

The phone was answered quickly

The phone was answered quickly. Loren listened carefully to my query and in only a few minutes referred to the correct department and came back with an answer for me. A very courteous and efficient customer service. Keep up the brilliant work

22 August 2025
Unprompted review
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Reply from Greenbet

Thank you for taking the time to leave us your review, we appreciate it.

Rated 5 out of 5 stars

Missing document

One of my pedigree certs did not arrive. I waited the appropriate length of time then phoned & spoke to Marie. She was very helpful & arranged for a new cert to be sent out. It has arrived today, so I'm happy now. I'm not sure how an A3 item can go missing in the post though.....

15 August 2025
Unprompted review
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Reply from Greenbet

We are sorry you did not receive your documentation as expected but are happy that Marie could help you. Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Thankyou!

Thanks to Gloria we could organise a three generation pedigree as the Web site was daunting to embark on!

Kind, patient helpful, understanding and very helpful service.

Thankyou Gloria 🙏

14 August 2025
Unprompted review
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Reply from Greenbet

Thank you very much for your review. We appreciate the time taken.

Rated 5 out of 5 stars

Excellent service

Tyler was friendly, approachable & could not have been more helpful.
Issue immediately sorted.
Thank you.

13 August 2025
Unprompted review
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Reply from Greenbet

Thank you very much for your review. We appreciate the time taken.

Rated 5 out of 5 stars

Had a problem with the website and lost…

Had a problem with the website and lost all my work the night before the woman I contacted to be honest wasn't much help but the reason I gave 5 stars to the review was this morning I got an Earth's Angel called Marie who sorted the problem out giving Me the help and support I needed as tech is not one of My strong points but this young lady sorted out the problem in the way public expect and done a 5 * job in doing so. So thanks Marie and 5 * from Me to you ❤️

12 August 2025
Unprompted review
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Reply from Greenbet

Thank you very much for your review. We appreciate the time taken.

Rated 5 out of 5 stars

Fab customer service

I have spoken with Loren several times and she is fantastic. She is always really helpful, polite and knowledgeable.

11 August 2025
Unprompted review
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Reply from Greenbet

Thank you very much for your review. We appreciate the time taken.

Rated 5 out of 5 stars

Litter registration

I contacted Loren today to discuss my new litter registration. I had made some errors completing the online form and she got the issues sorted out and puppy registration authorised for me.
Loren was very efficient, understanding and very kind to speak to. Thank you Loren.

1 August 2025
Unprompted review
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Reply from Greenbet

Thank you very much for your review. We appreciate the time taken.

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