I have used RouteNote for many years. The processing time for the free tier has gradually become slower and slower over the years, sometimes it takes a month, but there are no other reliable free opti... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Founded in the quiet countryside of Cornwall in 2007, RouteNote has now spent more than a decade building an amazing platform for artists to easily get their music heard worldwide. RouteNote is a digital music distribution platform for independent artists and labels to get their music online, for free!
Kernow House, Gas Hill, TR1 2XP, Truro, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
been a month and my track is STILL under review :/

Reply from RouteNote
This is completely unacceptable. My entire catalog suddenly vanished without a trace. I am absolutely fed up with your service this time around. Have you ever been a musician? We musicians—all of us, worldwide—invest a tremendous amount of time and money into crafting a single track. Yet you simply delete them just like that? Bafflingly, they are still present on Spotify. What on earth is actually going on here?!

Reply from RouteNote
They say RouteNote is slow to respond its artists but no. They fast respond. And not long wait to distribute the releases. Especially when you respond fast too. I highly recommend RouteNote for new artist to distribute their releases. It took no long for me to distribute my releases. Thank you RouteNote

Reply from RouteNote
Very friendly and approachable. Easy to use and 99% reliable

Reply from RouteNote
The distribution was satisfactory, and we appreciate your responsiveness to our needs, as it has been very helpful. Thank you.

Reply from RouteNote
This is a good platform 😁😁😁
You can upload your music to every platform like: Spotify apply music YouTube music and Amazon prime music!!
And their support speed is so fast!!!!

Reply from RouteNote
This streaming service is the absolute worse. Your better off on Bandcamp before you go this route. This was an experiment for me to see how a distribution outlet handles free plans. The site responds slowly. I had to reset my password every single time to log in. They have your songs in review forever to tell you that there are errors to the release that they didn't catch when you submitted them. No artist on any level needs this hassle. They shouldn't even be allowed to have a platform. Their paid plans are horrendous as well.

Reply from RouteNote
Support can solve any problem. But sometimes it takes a long

Reply from RouteNote
I can't find the real words to express how Routenote does good things but in few words they are the best distributors in the world 🌎 I'm Burundian and i used Routenote from 2024.and even transactions are hard in Burundi because almost the population of Burundi doesn't have creditcards I used free plan and refer a lot of artists here🤗me i also already got a YouTube official account via Routenote.Routenote is simply wonderful.

Reply from RouteNote
Ok I like it it's good its brilliant very very good great 👍

Reply from RouteNote
Passionate, they are ! Hardworking and serious, they are ! Professional, they are ! Intelligent, they are ! In short, trust RouteNote and you won't be disapointed !

Reply from RouteNote
RouteNote support was very helpful and responded quickly to my issue. They explained everything clearly and kept me updated about my content distribution. I appreciate the good customer service and support from the team. Thank you!

Reply from RouteNote
In a world of great technical complexity, where inconsistent requirements or omissions regularly arise, RN’s work in partnership with all platforms is extremely challenging. I believe this team combines remarkable responsiveness with outstanding expertise. This can only be driven by passion, allowing culture to continue to express itself despite everything, and enabling us as artists to benefit from a human, efficient, and relevant service in our increasingly digital world.

Reply from RouteNote
Amazing site to release music on - easy to navigate and enter information to.
Uploaded a song and hoping it's up for the 8th June like i selected, would trust RouteNote when fully uploading my album! I see wait times are 27 days but hopefully my song will be out in time!

Reply from RouteNote
I have experienced using your platform for music distribution. While I appreciate your fast and helpful responses via email support, I did encounter some delays in the release process of my music, which affected my release schedule and planning.
Additionally, I noticed that some of my tracks only appeared on Spotify but did not show up on YouTube Music as an official Topic channel release, even though my works are fully original and do not contain any copyrighted material or AI-generated content that violates any policies. This has been quite concerning as it affects the consistency of my releases across platforms.
However, I still value the communication and responsiveness from your team in addressing issues and providing updates. I hope future release processes and platform coverage can be more consistent, timely, and reliable across all streaming services.

Reply from RouteNote
RouteNote distribution service very good
And YouTube OAC service is very good amazing RouteNote✅🌀

Reply from RouteNote
They ignore messages, tickets, then resolve.
Avoid at all costs. They steal your money. Crooks!!!

Reply from RouteNote
When i use a royalty free sample they refuse to put my song on instagram and tiktok! I even proved the sample was %100 royalty free by reaching out to their team and sending the documents which was needed to approve the situation! This is unacceptable to me...

Reply from RouteNote
Great music distribution service, easy uploads, and responsive support. Reliable and professional experience overall. Highly recommended for independent artists.

Reply from RouteNote
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.