Exceptional customer service. The team are very helpful and go above and beyond. Whenever I had a tricky situation, they were able to help me out with a solution. Lovely approachable and very welcomin... See more
Company replied
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Shanna and Jessica were amazing. Easy sign up process. Complimentary van for moving stuff in
The whole process from the start has been amazing. The staff are lovely and helpful and don’t just treat you like a number. They were so accommodating and knowledgeable and made sure our needs were... See more
Company replied
Location, Facillities, Staff, Roomia have set a new standard for self storage in Qld. No more $25.00 padlocks or fiddly slide locks to cut your fingers on. good lighting and power points available in... See more
Company replied
Company details
- Self-Storage Facility
- Automobile Storage Facility
- Moving Supply Store
- Packaging Supply Store
- RV Storage Facility
- Storage Facility
About Roomia Self Storage - Springfield
Written by the company
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
Written by the company
- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
Contact info
Technology Drive 27, 4300, Augustine Heights, Queensland, Australia
- 07 3050 4909
4.8
Excellent
81 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Craig was an excellent dude to deal…
Craig was an excellent dude to deal with. He really sold the facility.
17 July 2025
Reply from Roomia Self Storage - Springfield
Thanks so much, Chris! We’re thrilled to hear Craig made such a great impression — he’s passionate about helping people find the right storage solution. We’ll be sure to pass on your kind words!
Seamless, Secure, and Super Friendly – Roomia Delivers!
I recently used Roomia Self Storage at their Springfield location, and I couldn’t be happier with the experience. From the moment I made my first enquiry, the staff were incredibly warm, helpful, and patient with all my questions. The booking process was smooth, and the facility itself is spotless, modern, and clearly designed with convenience in mind.
What stood out most was the **24-hour access**, high-level security, and thoughtful extras like complimentary trolleys and van hire. It’s clear Roomia has put a lot of care into making storage stress-free. Whether you're moving, decluttering, or just need a bit of breathing room, I’d absolutely recommend Roomia.
23 June 2025
Reply from Roomia Self Storage - Springfield
Wow — thank you for such a thoughtful review! We're so pleased to hear that your experience at Roomia Springfield was seamless from start to finish. The team works hard to make storage as easy and stress-free as possible, so it’s great to know the 24-hour access, security, and little extras made a difference. We truly appreciate the recommendation and are so glad we could give you a bit more breathing room! 😊
Roomia way to go
I've had a,wonderful experience at Roomia nothing is to much trouble for the staff they have gone out of there way to make sure I'm happy well done to the staff
30 June 2025
Reply from Roomia Self Storage - Springfield
Thanks so much for the kind words! We’re thrilled to hear you’ve had a wonderful experience — we’ll be sure to share your feedback with the crew. 😊 Thank you for choosing Roomia — we’re so glad to have you with us!
Great so easy the team were awesome
Great so easy the team were very helpful and made sorting out my storage option easy.
19 June 2025
Reply from Roomia Self Storage - Springfield
Thanks so much! We're happy to hear the team made everything simple and stress-free. That’s what we’re here for!
Communication was AAA quality
Communication was amazing from my first enquiry and interaction. Space was described accurately and everything was easy from sign up to access etc. We will be back for any further storage requirements.
13 June 2025
Reply from Roomia Self Storage - Springfield
Thank you so much! We’re thrilled to hear our communication and service hit the mark from the very start. We’re always here when you need storage again—see you next time!
Craig from rooms Springfield was great…
Craig from rooms Springfield was great from showing us storage options to the free move in van made our experience of moving all our previous belongings into storage alittle easier.
16 May 2025
Unprompted review
Reply from Roomia Self Storage - Springfield
Thank you so much for your lovely feedback! We're thrilled to hear that Craig at Roomia Springfield was able to support you through your move — and that the free move-in van and access app made things a little easier during what can often be a stressful time. Thanks again for choosing Roomia.
A new standard in Qld
Location, Facillities, Staff, Roomia have set a new standard for self storage in Qld. No more $25.00 padlocks or fiddly slide locks to cut your fingers on. good lighting and power points available in aisles & toilets facillities. Just great and accomodating from start to finish with 24/7 access.
3 June 2025
Reply from Roomia Self Storage - Springfield
Thanks so much for your glowing feedback! We're proud to be raising the bar for self storage in QLD. It's great to hear you appreciated the thoughtful touches like keyless access, great lighting and 24/7 convenience. We’re here to make storage easier—and friendlier—every step of the way.
Great customer service
Great customer service and helpful when needed.
Access is easy and 24/7 clean and looked after.
21 May 2025
Unprompted review
Reply from Roomia Self Storage - Springfield
Thanks, Stephanie! It’s great to hear you’re enjoying the 24/7 access and clean facilities. We’re always here when you need us!
Friendly and helpful team
Friendly and helpful team, responds to communication in a timely manner. Clean and tidy facilities with plenty of trollies to move. Good to have options of storage space. Removal van on site is fantastic.
9 May 2025
Reply from Roomia Self Storage - Springfield
Thanks so much for your kind words! We're thrilled the team, clean space, and trolley access made things easy. Glad the van came in handy too!
Best Storage ever!
We've had the best experience using Roomia Springfield thanks Jessica for making it easier for us she's the best! Hit her up if you need anything
26 April 2025
Unprompted review
Reply from Roomia Self Storage - Springfield
Thank you so much for your kind words! We’re thrilled to hear Jessica made your experience at Roomia Springfield such a smooth one. We’ll be sure to pass on your shout-out—she really is the best! Thanks for choosing Roomia to make space for what matters.
Amazing experience!!!
Have less than a month with my unit but have had an amazing experience. Staff super helpful and the prices were very reasonable. Went in got the unit and it was very easy.
14 April 2025
Unprompted review
Reply from Roomia Self Storage - Springfield
Hi Michelle, thanks so much for your lovely feedback. We're thrilled to hear your experience has been smooth and easy — just how it should be at Roomia.
The process was very easy
The process was very easy. The staff was helpful. The new technology (for me) was easy to learn ☺️☺️
14 March 2025
Unprompted review
Reply from Roomia Self Storage - Springfield
Thank you so much for your kind words, Kerrie! We're thrilled to hear that you had an easy experience and that our team and technology made everything simple for you. 😊
Highly recommended!
Craig, at the Springfield facility has been more than accommodating, and the whole Roomia experience has been effortless.
26 February 2025
Unprompted review
Reply from Roomia Self Storage - Springfield
Thank you for your kind words! We're so glad to hear that Craig has been accommodating and that your Roomia experience has been effortless. We appreciate you choosing us and are always here to help!
Friendly team at Springfield
Friendly team at Springfield, great facilities and good prices with the grand opening rates. We’ll use them again!
9 February 2025
Unprompted review
Reply from Roomia Self Storage - Springfield
Thanks for the great review! We’re thrilled you had a positive experience at our Springfield facility. Looking forward to welcoming you back next time!
the staff was and is awesome.i got the…
the staff was and is awesome.i got the full round about and she was so nice.got a map and she got my trolley for me.im at the Springfield and it's awesome.the other place was way to expensive..good job guys and gals
Ed
5 February 2025
Unprompted review
Reply from Roomia Self Storage - Springfield
Thanks, Ed! We're happy to hear that you had a great experience at Springfield. We’re so glad our team could help make things smooth for you—enjoy your storage!
Breath of fresh air!
Staff are friendly and welcoming, affordable prices in a brand new facility - win win!
29 January 2025
Reply from Roomia Self Storage - Springfield
Thank you for your amazing review! 😊 We're so glad you found our Springfield facility welcoming and affordable. A fresh start in a brand-new space—win-win indeed! 💚 #MakeYourLifeRoomia
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