ROCKFISH Reviews 358

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality, often highlighting their comfort, warmth, and sturdy construction. Many people appreciate the effective grip and true-to-size fit of the footwear. The delivery service is consistently described as fast and efficient, with many orders arriving quickly. Overall, the service provided is highly regarded, with consumers noting the ease of ordering and the helpfulness of the company. However, some customers also noted issues with product durability, with a few experiencing problems like soles detaching or small splits appearing after a period of use. Additionally, some people found certain products to be uncomfortable due to thin materials or ill-fitting designs, such as wide leg areas or snug fits. A small number of reviewers also mentioned slow delivery times.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the comfort, warmth, and good grip... See more

Quality

Customers consistently note positive experiences with quality, praising products for being comfortable, warm,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast delivery, with some... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the excellent and great service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had these boots from rockfish for about a year now and had enough time to evaluate them. They are the best wellies I've had by far for comfort and use. I've used them around the farm, in streams and o... See more

Rated 5 out of 5 stars

I had a problem with boots ordered . Sole came away from base resulting in leaking boots . I contacted team and was asked to photograph boot . I was sent a new pair of boots in less than 5 days . Exce... See more

Rated 5 out of 5 stars

I’ve been wanting a pair of good quality wellies and I saw these. The reviews looked pretty good so opted for a pair. Pleased to say I’m not disappointed. They are incredibly comfortable, great to wal... See more

Rated 5 out of 5 stars

Ordered these wellies after trawling internet reviews and finding nothing negative about the quality or the company, (unlike some of the other bigger brands that are no longer made to last). After an... See more


Company details

  1. Shoe Store
  2. Boot Store

Written by the company

Born in Cornwall, Worn Worldwide. ROCKFISH was founded in Cornwall in 2004, inspired by a British traditional lifestyle and a deep respect for authentic craftsmanship. From Cornwall’s rugged coastline, our journey has taken us across the UK, America, the Asia-Pacific region, and Korea, where ROCKFISH has flourished before coming full circle back home with more products, more functionality, and more style than ever. Our wellingtons inspired by leisure seekers and hardworking farmland alike built for all day comfort and made to last. Each pair is crafted from natural rubber using an eco-friendly formula designed to prevent premature wear, because a longer life means less waste. International awards stand as proof of our quality and commitment. More than a million customers worldwide including horse riders, dog walkers, campers, gardeners, farmers and fishermen trust ROCKFISH footwear that treads lightly on the planet. Even as we grow globally, we stay true to our Cornish roots, continuing to provide our wellingtons to the Cornish Seal Sanctuary, helping protect the coastline and community that first inspired ROCKFISH Inspired by the Cornish coastline, leisure hunter’s and the mucky farmland, our wellingtons are made to last long and you can wear them all day with comfort. A longer life is a less wasteful life they say, and our wellingtons and sneakers are examples of this saying. They are made with natural rubber and our eco-friendly formula ensures the rubber to prevent premature failures. Our many international awards are testimony to this. We have delivered our wellington boots and water repellent sneakers to over 1M+ happy customers worldwide and the journey continues. We are famous among many liveries, stables, horse riders, dog walkers, students, campers, gardeners, farmers, fishermen, working mum’s and everyone who loves a vegan friendly pair of boots ~ They simply love us for making a positive difference to our planet and a more sustainable future for everyone.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

358 reviews

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1-star

Replied to 75% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I emailed Rockfish and a nice human…

I emailed Rockfish and a nice human replied! And in very good time, too. They allowed me to order 2 pairs, try both out (without excessive wear) and return the pair that didn't fit as well. Great service.

28 November 2025
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service , after 6 months one of my wellies developed a fault and I contacted their customer service for advice. Without hesitation they sent a replacement pair … truely excellent service

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Great boots…

I’ve been wanting a pair of good quality wellies and I saw these. The reviews looked pretty good so opted for a pair. Pleased to say I’m not disappointed. They are incredibly comfortable, great to walk in, keep your feet warm… no slipping of the boot around your foot or leg. I’m very pleased with them.

29 October 2025
Rated 5 out of 5 stars

Worth 5 stars all day long , just expect a snug fit

More than happy to give 5 stars , I bought the Groundhog boots, the quality is spot on and they are very comfortable , the only thing I will say is that they are a very snug fit and could have possibly given a little extra on the width , I manged though and more importantly I got them back off easily enough, I've been known to struggle 😂.

28 October 2025
Rated 5 out of 5 stars

Had these boots from rockfish for about…

Had these boots from rockfish for about a year now and had enough time to evaluate them. They are the best wellies I've had by far for comfort and use. I've used them around the farm, in streams and over rough terrain and had no issues whatsoever. I got them in sales at a really good price as I wouldn't have given them a second look at full price. Maybe adjust your full price to get more custom as people will not be disappointed

26 October 2025
Unprompted review
Rated 1 out of 5 stars

Poor Quality& lack of customer service

I purchased a pair of the men’s thong sandals, whilst they looked good online the upper leather is thin, flimsy and has no structure causing them to be painful.
I tried to call the company and the phone line is out of order, send an email to return and no response. Not only am I unhappy with the product the customer service is not great either, I’m writing this review as it seems they respond on here, so let’s hope they act on my issue

28 August 2025
Unprompted review

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