ROCKFISH Reviews 358

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, comfort, and durability, often highlighting them as superior to other brands. Many people appreciate the effective grip and warmth provided by the footwear, making them ideal for various conditions. The delivery service is frequently mentioned as fast and efficient, with many orders arriving quickly. Overall, the service is described as great, with customers expressing high satisfaction with their purchases. However, some customers also noted issues with certain products, such as sandals having flimsy material or wellies developing splits or leaks after a few months of use. A few people experienced slow delivery times, and some found the fit of certain boots to be too wide in the leg or too snug.

What people talk about most

Product

Consumers generally express satisfaction with the product. Many reviewers praise the comfort, warmth, and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the comfort, warmth, and... See more

Delivery service

Users describe positive interactions with delivery service. Many customers received their orders quickly,... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had these boots from rockfish for about a year now and had enough time to evaluate them. They are the best wellies I've had by far for comfort and use. I've used them around the farm, in streams and o... See more

Rated 5 out of 5 stars

I had a problem with boots ordered . Sole came away from base resulting in leaking boots . I contacted team and was asked to photograph boot . I was sent a new pair of boots in less than 5 days . Exce... See more

Rated 5 out of 5 stars

I’ve been wanting a pair of good quality wellies and I saw these. The reviews looked pretty good so opted for a pair. Pleased to say I’m not disappointed. They are incredibly comfortable, great to wal... See more

Rated 5 out of 5 stars

Ordered these wellies after trawling internet reviews and finding nothing negative about the quality or the company, (unlike some of the other bigger brands that are no longer made to last). After an... See more


Company details

  1. Shoe Store
  2. Boot Store

Written by the company

Born in Cornwall, Worn Worldwide. ROCKFISH was founded in Cornwall in 2004, inspired by a British traditional lifestyle and a deep respect for authentic craftsmanship. From Cornwall’s rugged coastline, our journey has taken us across the UK, America, the Asia-Pacific region, and Korea, where ROCKFISH has flourished before coming full circle back home with more products, more functionality, and more style than ever. Our wellingtons inspired by leisure seekers and hardworking farmland alike built for all day comfort and made to last. Each pair is crafted from natural rubber using an eco-friendly formula designed to prevent premature wear, because a longer life means less waste. International awards stand as proof of our quality and commitment. More than a million customers worldwide including horse riders, dog walkers, campers, gardeners, farmers and fishermen trust ROCKFISH footwear that treads lightly on the planet. Even as we grow globally, we stay true to our Cornish roots, continuing to provide our wellingtons to the Cornish Seal Sanctuary, helping protect the coastline and community that first inspired ROCKFISH Inspired by the Cornish coastline, leisure hunter’s and the mucky farmland, our wellingtons are made to last long and you can wear them all day with comfort. A longer life is a less wasteful life they say, and our wellingtons and sneakers are examples of this saying. They are made with natural rubber and our eco-friendly formula ensures the rubber to prevent premature failures. Our many international awards are testimony to this. We have delivered our wellington boots and water repellent sneakers to over 1M+ happy customers worldwide and the journey continues. We are famous among many liveries, stables, horse riders, dog walkers, students, campers, gardeners, farmers, fishermen, working mum’s and everyone who loves a vegan friendly pair of boots ~ They simply love us for making a positive difference to our planet and a more sustainable future for everyone.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

358 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Rockfish Groundhog Wellies

I've never had such warm feet in icy and snowy weather! Sooo cosy. I was hoping they'd arrive before the snow set in and they came the day before! I can't fault them. They arrived very well packaged. I am a size 5 but ordered a 6 for comfort and they fit perfectly with normal socks on. No need whatsoever for thick welly socks.

2 January 2025
Rated 5 out of 5 stars

USA options

I have been wearing the tall wellington boots for year to take care of all my farm animals. Up until this year I have been able to get my boots in the US. Unfortunately this year I had to get them directly from Rockfish and the shipping to the US is very expensive, but worth it as these fit my feet so well.

26 November 2024
Rated 5 out of 5 stars

Positive Feedback

Great product and a surprise free gift with it. Took a while to come but arrived before the date provide as I think it was out of stock.
Great product, fit well and good quality
Many thanks

2 November 2024
Rated 5 out of 5 stars

I ordered red mullets from Rockfish

I ordered red mullets from Rockfish. I am new to ordering fish online so I was a bit worried about delivery. Worries came true and a problem occurred with the courier company. The customer service of Rockfish was extremely fast to solve my issue. Certainly will order again. Highly recommended.

3 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, prompt delivery and great price! I bought 2 pairs of B stock wellies and struggled to find the imperfections. The quality is great and so far comfortable and my feet are dry!!

26 September 2024

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