Rio Health Reviews 

1,820
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding quality of the items, noting that facial oils, soothing creams, and natural health products deliver fantastic results over years of consistent daily use. Buyers are also thrilled with the extremely fast shipping services, secure packaging methods, and the wonderfully helpful support team always ready to assist with any request. However, some people noted specific drawbacks, such as facial oil accidentally staining clothing, certain herbal tinctures feeling less effective, and occasional delivery problems or customs delays. A few consumers also experienced minor order discrepancies, delivery hiccups, or noticed that product seals were slightly opened upon arrival.

What people talk about most

Product

Consumers express deep satisfaction with the product, consistently praising its high quality and... See more

Delivery service

Customers expressed great satisfaction regarding the super fast and prompt delivery service. Reviewers... See more

Quality

Reviewers express great satisfaction with the product quality, noting that items like the moisturisers and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love Rio health. They have a great range of products and they always deliver on time. I subscribe to regular products and they always arrive carefully packaged and just when I need them!

Rated 5 out of 5 stars

Always prompt delivery and good customer service. I have been drinking Quebra Pedra Tea for a number of years now and it definitely dissolved my kidney stones. I now drink the tea to keep them at ba... See more

Rated 5 out of 5 stars

Excellent and extremely prompt customer service. This is one of the few companies that I have found who stock Graviola. The team have been so supportive of me needing to change delivery dates and the... See more

Rated 5 out of 5 stars

Currently, the opt in/ opt out, subscription offers and the working discount codes, for this site, make items more affordable, consequently, this site has become one of my favourite sites... See more


Company details

  1. Health and Beauty Shop
  2. Fitness and Nutrition Service
  3. Herbal Medicine Store
  4. Tea Manufacturer
  5. Vitamin and Supplements Store
  6. Wellness Program

Written by the company

Rio Health was established 30 years ago when the founding members discovered the power of the South American botanicals. They were so impressed, they decided to share these gifts of nature with the rest of the world! Today Rio Health, specialize in high quality South American whole-plant botanicals and extracts. The Rio Amazon Collection includes Pau d'Arco, Maca, Graviola (Soursop), Quebra Pedra, Yerba Mate, Guarana and the award-winning natural and organic vegan skincare range Rio Rosa Mosqueta. The new Rio Health brand was launched in 2020, providing mainly South American botanicals as tinctures, including Cat’s Claw, Manayupa (Burbur) and Stevia. Rio Health is the UK distributor for Silidyn, Green Magma, Best Choice and Epigenar. Our mission is to bring some of the wonderful natural healing plants from South America and share their benefits with the rest of the world.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(1,820)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery and nicely packaged tea bags crisp and fresh

Quick delivery
Fresh well packed items
Nice tasting tea
Great condition of tea bag fresh crisp

25 December 2023
Unprompted review
Rio Health logo

Reply from Rio Health

Hi!

Thank you very much for the excellent review! We’re so glad we made your experience with us a great one and will be more than happy to help you again soon.

Have a wonderful day and enjoy your tea :)

Rated 5 out of 5 stars

The only place I could find online that…

The only place I could find online that sold the Vitamin D spray my children love ! Thank you ☺️

29 December 2023
Rio Health logo

Reply from Rio Health

Dear Mrs Liz,

Thank you very much for the great review! We are glad to hear that you and the kids are happy with our vitamin sprays :) We really appreciate the feedback.

Have a wonderful day!

Rated 1 out of 5 stars

Slow shipping

17 December 2023
Rio Health logo

Reply from Rio Health

Dear Aegir,

We are really sorry to hear that the service was not up to standard on your latest order.

Unfortunately there was an oversight with your delivery during the holiday period. If you would like to get in touch with our customer services – info@riohealth.co.uk we can discuss this further with you.

Please accept our apologies for any inconvenience caused.

Rated 5 out of 5 stars

I keep coming back to this company

I keep coming back to this company, they are the best at supplying decent supplements and other sundries. Keep on selling and I'll keep on buying. Perfect service with quick delivery

7 December 2023
Rio Health logo

Reply from Rio Health

Dear Paul,

Wow! Thank you very much for recommending us in your excellent review! We’re so glad we made your experience with us a great one and will be more than happy to help you again soon.

Have a wonderful new year :)

Rated 5 out of 5 stars

Effective product

11 December 2023
Rio Health logo

Reply from Rio Health

Hi Anne,

Thank you very much for taking the time to share your review. We are pleased to hear you were happy with your order.

We look forward to serving you again soon :)

Rated 5 out of 5 stars

Easy

Easy, quick, straightforward and professional

3 December 2023
Rio Health logo

Reply from Rio Health

Hi Steven,

Thank you very much for choosing us and taking the time to share your rating! We’re so glad to hear that you were satisfied with our services!

We look forward to serving you again soon :)

Rated 5 out of 5 stars

Quality product

Delivery on time. Product well wrapped. Good quality. I would recommend.

27 November 2023
Rio Health logo

Reply from Rio Health

Dear Daisy,

Thank you very much for the review and recommending us. We are pleased to hear your order arrived on time and you were happy with it.

We look forward to serving you again soon :)

Rated 5 out of 5 stars

Rio Health have products with serious…

Rio Health have products with serious integrity and I love that you know you are buying something of enormous value for a reasonable price.

16 November 2023
Rio Health logo

Reply from Rio Health

Dear Amy,

We’re glad we could be of service and really appreciate the kind words! Thank you very much for the review.

We look forward to serving you again soon :)

Rated 5 out of 5 stars

Prompt delivery of an excellent product…

Prompt delivery of an excellent product which I have now used regularly and beneficially for several years.

9 November 2023
Rio Health logo

Reply from Rio Health

Hi,

Thank you very much for choosing us and taking the time to share your rating! We’re so glad to hear that you see the benefits of our products!

As always, It was a pleasure and we look forward to serving you again soon :)

Rated 5 out of 5 stars

Prompt service.

16 November 2023
Rio Health logo

Reply from Rio Health

Dear Anne,

Thank you very much for choosing us and taking the time to share your experience!

As always, we loved being of service to you and look forward to serving you again soon :)

Rated 5 out of 5 stars

Buzz Gum works for me.

I reach for a Buzz Gum chiclet when I need a boost while I'm driving. It works for me.

8 November 2023
Rio Health logo

Reply from Rio Health

Hi Janos,

We are glad that you are happy with our products. Thank you very much for taking the time to share your experience with us.

We look forward to serving you again soon :)

Rated 5 out of 5 stars

Prompt delivery good communication.

Prompt delivery good communication

4 November 2023
Rio Health logo

Reply from Rio Health

Hi Ann,

Thank you so much for taking the time to share your feedback with us! We are glad that you were happy with our service :)

We look forward to serving you again soon!

Rated 5 out of 5 stars

Great choice & delivery

Had what I wanted in stock and delivered quickly. Yea tasted fine. Great service & product.

3 November 2023
Rio Health logo

Reply from Rio Health

Dear Kim,

We are glad to hear that you are happy with our service and products. Thank you very much for taking the time to share this with us, really appreciated.

We look forward to serving you again soon :)

Rated 5 out of 5 stars

Excellent!

29 October 2023
Rio Health logo

Reply from Rio Health

Dear Jane,

Thank you very much for the excellent review! We really appreciate the feedback.

We look forward to serving you again soon! Have a wonderful day :)

Rated 5 out of 5 stars

Quick and simple

30 October 2023
Rio Health logo

Reply from Rio Health

Hi Frank,

Thank you so much for taking the time to share your feedback with us!

We look forward to serving you again soon!

Rated 5 out of 5 stars

A lovely oil for the face

The rosehip seed oil is well absorbed on my face and is very pleasant. It doesn't cause any allergic reaction on my sensitive skin.

27 October 2023
Rio Health logo

Reply from Rio Health

Dear Lydia,

Thank you very much for taking the time to share your experience with us. We’re glad to hear that you see the benefits of our Rosehip Seed Oil!

We look forward to serving you again soon :)

Rated 5 out of 5 stars

Time for T

The teas arrived on time. The tea taste great and absolute delight have all the time. The price is very good as well.

27 October 2023
Rio Health logo

Reply from Rio Health

Dear Rosemary,

We are so grateful for your excellent 5-star review. Thank you very much for sharing your feedback with us, enjoy your tea time :)

We look forward to serving you again soon!

Rated 5 out of 5 stars

Fast delivery and as described

Fast delivery and as described. Thanks

13 October 2023
Rio Health logo

Reply from Rio Health

Hi Ian,

Thank you so much for taking the time to share your feedback with us!

We look forward to serving you again soon!

Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase,
Fast delivery and great product.
Thank you

19 October 2023
Rio Health logo

Reply from Rio Health

Dear Justine,

Thank you very much for the great review! We are glad to hear that you are happy with your purchase :) We really appreciate the feedback.

Have a wonderful day!

Rated 5 out of 5 stars

Mind blowing range of corrective…

Mind blowing range of corrective medicines!superb(utterly)..

13 October 2023
Rio Health logo

Reply from Rio Health

Dear Scott,

Thank you for your kind words! We're glad you're happy with our products. As always your support is invaluable to us.

Looking forward to serving you again soon!

Have a lovely day :)

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