Riderly Reviews 282

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I am writing to thank you for your help with my recent bike rental in Istanbul. I had accidentally booked my bike from a different outlet than my friend, which would have complicated our trav... See more

Rated 5 out of 5 stars

We had an excellent experience with Riderly! We rented a Yamaha Dragstar for a few days to explore Mallorca, and everything was greatfrom start to finish. Gianluca was very friendly, communicative, an... See more

Company replied

Rated 5 out of 5 stars

Absolutely the best bike rental experience I’ve had! The staff are genuinely friendly and helpful, the bikes are well-maintained and in excellent condition, and they take the time to recommend rou... See more

Company replied

Rated 5 out of 5 stars

It's the third time we use Riderly in Europe and Asia. The rental companies they work with are very professional and you get motorbikes in a very good condition. Also, in case you have a change in pla... See more

Company replied

Company details

  1. Motorcycle Rental Agency
  2. ATV Rental Service
  3. Scooter Rental Service

Written by the company

Ride a motorcycle anywhere in the world


Contact info

4.9

Excellent

TrustScore 5 out of 5

282 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(282)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Great customer service, helped me after I made a mistake of not researching the requirements of the vehicle and refunded me my money as otherwise I would be stuck in Greece begging for 5€ to get back to the airport

11 June 2022
Unprompted review
Rated 5 out of 5 stars

Riderly‘s service is going above and beyond

Riderly‘s service is going above and beyond - I can fully recommend their service.
After I had troubles finding the rental shop in Carvoeiro/Portugal (adress was misleading), my contact Lucas not only guided me there via phone and helped me find it, he even reached out after the rental period to check if everything had been ok and if I have had a good time with the scooter...where do you still find that nowadays?
I would give more than 5 stars if I could - thanks a lot guys and keep up the good work...

7 June 2022
Unprompted review
Rated 5 out of 5 stars

Riderly one of the best rental service in the market

I had a issue with the rental vehicle provider. Since I've booked with Riderly, They junped into this topic and mediated with the rental agency. They did a wonderful job in following up the topic and resolved it. You can blindly trust the service of Riderly. Thank you Carlos for the wonderful service.

14 April 2022
Unprompted review
Rated 5 out of 5 stars

Just bloody amazing people

Just bloody amazing people. We looked up last minute for two rides to go out in Sofia. Quickly it looked like the all city was sold out… but the staff in Riderly made it happen by some miracle. Above and beyond what you can even expect from a online customer service. They kept checking on us, sending other options. And yes we finally got 2 BMW GS in near new conditions, at unbeatable fares. I wish it always goes this way when looking for stuff abroad online.

8 April 2022
Unprompted review
Rated 5 out of 5 stars

Blown away!

Blown away!

The typical experience of renting a motorcycle is agonizing. So when I arrived to Portugal, I was prepared to suffer the logistical nightmare to get my iron horse.

I looked up rental places on Google but didn't really know whom to choose based on their websites from the early 2000s. Until I stumbled upon Riderly.

A few clicks, an online payment, and boom! That's it.

Riderly's support team even helped me pick the best bike for the city.

I got a brand new Suzuki V-Storm 650 with just 500km on it.

Best motorcycle experience ever! Highly recommend.

8 January 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Decided to cancel my reservation due to bad weather.
Those guys were so easy to deal with and replied to my message promplty.
I will definitely use this service in the future, as it looks like they really care.
Thank you Riderly.

4 November 2021
Unprompted review
Rated 5 out of 5 stars

This company is a very much reliable one!!

I Hired bike from them in UK a couple of months back. And from my previous experience with them hired then in Greece this time. And really I never thought their service would be same as before in UK. I am absolutely amazed with their professionalism and I can bet you their bike collections are super. I rode with an Harley-Davidson Road King and it was an amazing experience. Thanks Riderly and the team.

4 October 2021
Unprompted review

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