I am writing to thank you for your help with my recent bike rental in Istanbul. I had accidentally booked my bike from a different outlet than my friend, which would have complicated our trav... See more
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We had an excellent experience with Riderly! We rented a Yamaha Dragstar for a few days to explore Mallorca, and everything was greatfrom start to finish. Gianluca was very friendly, communicative, an... See more
Company replied
Absolutely the best bike rental experience I’ve had! The staff are genuinely friendly and helpful, the bikes are well-maintained and in excellent condition, and they take the time to recommend rou... See more
Company replied
It's the third time we use Riderly in Europe and Asia. The rental companies they work with are very professional and you get motorbikes in a very good condition. Also, in case you have a change in pla... See more
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Company details
Written by the company
Ride a motorcycle anywhere in the world
Contact info
2 Eastbourne Terrace, W2 6LG, London, United Kingdom
- +441304807963
- support@riderly.com
- riderly.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great hire experience!
Great hire experience!
Service was excellent, would highly recommend and happily use them again.
Great customer service
Great customer service, helped me after I made a mistake of not researching the requirements of the vehicle and refunded me my money as otherwise I would be stuck in Greece begging for 5€ to get back to the airport
Riderly‘s service is going above and beyond
Riderly‘s service is going above and beyond - I can fully recommend their service.
After I had troubles finding the rental shop in Carvoeiro/Portugal (adress was misleading), my contact Lucas not only guided me there via phone and helped me find it, he even reached out after the rental period to check if everything had been ok and if I have had a good time with the scooter...where do you still find that nowadays?
I would give more than 5 stars if I could - thanks a lot guys and keep up the good work...
Excellent and affordable
The staff was very friendly and professional. The local provider (North Road) was equally amazing!
Riderly was great and gave support all…
Riderly was great and gave support all along the rental. Even after I had an issue with a refund they were quick to resolve the issue!
Supportive and friendly staff
Supportive and friendly staff. Initially, it was some delay in getting a reply but it turned out to be a satisfying experience. Many thanks, Riderly, great job!
Amazing service
They provide an amazing service and help you with the booking process. It was an unique service experience.
Riderly one of the best rental service in the market
I had a issue with the rental vehicle provider. Since I've booked with Riderly, They junped into this topic and mediated with the rental agency. They did a wonderful job in following up the topic and resolved it. You can blindly trust the service of Riderly. Thank you Carlos for the wonderful service.
Just bloody amazing people
Just bloody amazing people. We looked up last minute for two rides to go out in Sofia. Quickly it looked like the all city was sold out… but the staff in Riderly made it happen by some miracle. Above and beyond what you can even expect from a online customer service. They kept checking on us, sending other options. And yes we finally got 2 BMW GS in near new conditions, at unbeatable fares. I wish it always goes this way when looking for stuff abroad online.
Best service
Fast, kind and professional service.
In the future I will contact riderly for other rental opportunities.
Good experience and they have been very…
Good experience and they have been very helpful
Awesome job! Great team
Everything was great! Staff esse really helpfull on every stage of our booking process. Highly recommend their services!!
Blown away!
Blown away!
The typical experience of renting a motorcycle is agonizing. So when I arrived to Portugal, I was prepared to suffer the logistical nightmare to get my iron horse.
I looked up rental places on Google but didn't really know whom to choose based on their websites from the early 2000s. Until I stumbled upon Riderly.
A few clicks, an online payment, and boom! That's it.
Riderly's support team even helped me pick the best bike for the city.
I got a brand new Suzuki V-Storm 650 with just 500km on it.
Best motorcycle experience ever! Highly recommend.
Amazing service
Amazing service! Very helpful and fast. Can’t recommend enough.
The customer service was absolutely…
The customer service was absolutely amazing. Due to my own poor planning I wasn't able to get a bike but would still recommend them to anyone
Amazing customer suport.
Amazing customer suport.
Lucas was able to quikly enlight me regarding my issues and solve them.
First time using the platform and very happy with it!
Carlos was very helpful and competent…
Carlos was very helpful and competent for helping me in my complex booking
And available on a sunday while on rest!
Thanks
Olivier fontainebleau france
Great service
Decided to cancel my reservation due to bad weather.
Those guys were so easy to deal with and replied to my message promplty.
I will definitely use this service in the future, as it looks like they really care.
Thank you Riderly.
This company is a very much reliable one!!
I Hired bike from them in UK a couple of months back. And from my previous experience with them hired then in Greece this time. And really I never thought their service would be same as before in UK. I am absolutely amazed with their professionalism and I can bet you their bike collections are super. I rode with an Harley-Davidson Road King and it was an amazing experience. Thanks Riderly and the team.
Very easy to hire and pic up from them!
Very easy to hire and pic up from them. I couldn't imagine that hiring a bike at Milan would be so easy for me. A very top notch service from Riderly. Thanks guys for giving me an amazing experience here at Milan.
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