The delivery was on schedule as always but driver left the parcel on the front steps in full sunlight,not sensible but as we were at home no damage was done. The scallops were lovely although rather s... See more
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Share Rick Stein's passion for seafood in our restaurants, accommodation, shops and cookery school in Cornwall, Hampshire, Dorset, Wilshire and London.
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Riverside, PL28 8BY, Padstow, United Kingdom
- rickstein.com
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The fish was so fresh and generous in…
The fish was so fresh and generous in size. I followed the scallops recipe with hazelnut butter which was delicious. The hake recipe with Goan sauce was potentially good but there was no instruction as to the amount to add and I put in the whole jar. It’s was severely hot for us and so we couldn’t eat it. The large dressed crabs were sublime. I’m yet to try the other fish which I’ve frozen in convenient portions. The advice on freezing was helpful and also the access to recipies. It’s a shame delivery times are not given more in advance as I had to keep the whole day free. They delivered at the time promised and everything was very well preserved in special cooling packages.
Mayonnaise was not included although the website said sometimes they are not available.
I will certainly order the same again as it’s a real treat to have such variety and good quality. Ordering on line is so convenient as it’s difficult to find good fresh fish near me. And thank you.
The delivery was terrible
The delivery was terrible, advised as being 2pm and finally came at 8pm so ruining dinner plans
Hampers
Hampers. Ordering was straightforward and the goods were dispatched and delivered swiftly:)
All items were of the highest quality…
All items were of the highest quality and very fresh. Packaging is very effective and I can recycle everything apart from the silver bubble wrap which I wish could be returned.
Late delivery
DPD scheduled delivery for 16.13 to 17.13, which was a little later than we anticipated, as we wanted to eat some that evening, and freeze the rest. However, it wasn’t actually delivered until just before 21.00. (9pm), which meant that it had been in transit since 15.09 the previous day, and although the packaging was really good, the top cool block was defrosted. When we finally ate some of the salmon fillets the following day, there was a pungent smell, which we have NEVER previously had with Rick Stein’s fish.
Frozen scallops replaced fresh
Fast delivery and easy to use website
easy to use website, and fast delivery in good packaging to keep the fish fresh
Not terribly well packaged otherwise…
Not terribly well packaged otherwise would have been 5 stars
Average for £
I booked the main restaurant @ Sandbanks for special birthday experience for my mother (7 people for an 80th) . Explained this when booking. Whilst the staff were quite pleasant - no mention of birthday or an attempt to make her feel special. Plus inflexibility with menu options.The restaurant was not busy as it was lunchtime.Given the amount we spent we won’t return and will explore other options locally with better atmosphere . A shame.
Worth Waiting For
Everything arrived on time and was beautifully packed, all the fish was delicious along with the fish soup.
Voucher to spend
I had a voucher to use, but so disappointed that I could not use it for Stein’s at Home Dishpatch meal kits as several friends had told me how good they were. Had visited Stein restaurants in the past so decided to get something from the online fish shop. The delivery was well packaged and the fish was excellent quality. Using the voucher at check out was not clear and had to contact customer service who were responsive and very helpful.
Always good quality products.
Always good quality products.
The fish soup and the salmon pate are to die for.
Extremely well packaged, and arrived when it supposed to.
Will be ordering again.
All the fish was super fresh and…
All the fish was super fresh and delicious. The dressed crab was outstanding.
Signed copy was extra special as it's a gift
The delivery was quick. The book was for a gift and so was extra special as it was signed by Rick Stein. Thank you
Wonderful
The staff, the decor and the attention to detail, plus, of course, the fabulous food made our visit perfect from start to finish.
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