While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers appreciate the products, especially the cheese, finding it tasty and a good option for a healthier diet due to its low fat and high protein content. People often highlight the convenience of the products and their suitability for various dishes. However, some people were dissatisfied with the order and delivery process, citing issues like delayed shipments, items arriving warm, or incorrect orders. A few customers also mentioned problems with product quality, such as receiving moldy cheese or items that didn't melt as expected. Communication from customer service was also a concern for some, with reports of unresponsiveness or difficulty in resolving issues.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the delicious taste and high protein... See more

Quality

People report ambiguous experiences with quality. Many customers praise the delicious taste, good melting... See more

Order

Reviewers mention ambiguous feedback about order experiences. Many customers praise the ease of ordering,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the quick delivery, reasonable... See more

Customer service

Consumers find customer service experiences to be ambiguous. While some customers praise the professionalism,... See more

Based on these reviews

Rated 4 out of 5 stars

*** Update - now arrived. I did have to chase this up but there had been an issue with delivery of part of my order to their stocks. Better communication would have helped. They did respond and f... See more

Rated 4 out of 5 stars

Overall cheese tastes great (normal & mature are the best, chilli is decent, smoked is crap). The cream cheese is good too. I love cheese but won't eat it normally due to fat and calories, eatlean h... See more

Rated 4 out of 5 stars

We eat this cheese to reduce the fat intake. The company is fine - can't fault them. Except that they only offer the cheese in 200gm packs - so I have to order 9 or more to last sufficient time betw... See more

Rated 4 out of 5 stars

Nice when everything runs smoothly but when something goes wrong Don't expect any contact or help THEY WILL JUST IGNORE YOU Royal Mail Have messed up and sent my 10 blocks of cheese to the wrong... See more


Company details

  1. Online Food Ordering Service
  2. Food Producer
  3. Food Products Supplier

Written by the company

PROTEIN PACKED, LOW FAT, SUPERCHARGED CHEESE 💪 40% more protein 🏃 90% less fat 👇 50% fewer calories Cheese made to fire up your tastebuds and fuel your body. A natural source of protein, no nasties, no nonsense, just game-changing macro's (and an epic melt!


Contact info

3.6

Average

TrustScore 3.5 out of 5

612 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 15% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great for training diets

A lot of the bad reviews on here seem to relate to delivery so I purchased from Amazon with zero problems.
I bought 24 x protein cheese bars and when they turned up I thought ‘ha! Just little blocks of cheese!’.
The difference is unlike normal mature cheddar I can fit these into a fairly strict high protein lower calorie diet.
For my purposes they are perfect and in terms of price normal high protein bars which come with loads of sugar/calories normally range between £2.00 and £3.50 - these come in at just over £1.00 so much more realistic for my budget.
I eat approx 3 or 4 a week so the use by date works out just right for me also.
Overall very pleased I discovered these.

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Delivery timescale ridiculous

Eat a lot of their cheese, so took out a subscription. The first box contained a lot of mouldy cheese, but I got a refund, so was quite happy. Until the second box was sent out and has so far taken over two days to arrive. Email said it was sent on Tuesday, Royal Mail tracking is still saying they are waiting for the parcel, so much for 24 hour delivery! Will be cancelling subscription at this rate, as no one bothers to answer emails or messages on Facebook- waste of money really

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, the customer service is really professional and attentive.
Cheese is good and melts so well! Snacks are delicious!! I love the spread as well.
It’s worth a try! I tried and I am in a subscription for some months now.

19 March 2026
Rated 5 out of 5 stars

Excellent Customer Service

When ordering online and upon subsequent delivery I noticed I had made an order mistake .On contacting customer services they were very understanding and made the appropriate account adjustments on my behalf.
Excellent response from Eatlean.

18 March 2026
Rated 1 out of 5 stars

Great cheese, awful support and logistics

The cheese is great, but go to a store and don't buy it through their website.

I've ordered 20 blocks of cheese, got 40 instead and they don't want to refund (after confirming that I've only ordered 20 in my only account). They don't refund because they can't take the cheese back.

Also 1 of the cheese blocks arrived with white/green mold on it.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Great cheese and fantastic customer service

Firstly, I like the cheese and before becoming lactose intolerant I was a cheeseaholic. So Eatlean are a godsend. Tasty cheese at reasonable prices. Now if I could persuade them into producing a Stilton for Christmas that would be fantastic - common guys I really miss it.
The other thing about them is their great customer service. Any quibble at all and they fix it - fast.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

I love this cheese

I love this cheese. I need to have a low saturated fat diet and thought that would be the end of cheese for me forever. I can now end my cheese fast with EatLean and this has been almost transformational for me. I also have low bone density, so the high calcium content is even more of a bonus. Thankyou EatLean for your fantastic cheese. I have relatives abroad in a similar position who are very jealous as they have no equivalent. The only suggestion I would have would be to come up with a better name for your cheese!

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

My order was delivered without any fuss, was extremely well packed and my cheese was really chilled.
The actual product is lovely and, having taken the advice from their website, I’ve been using it in cheese toasties so far. Will definitely explore the range and will certainly be buying more.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Lactos free cheeses

Your products are allways well packaged and arrive fairly quickly. But the no1 thing a lot them is the Lactos free cheese you do is tasty and and comes in diferant styles ie blocks 'spreadable ' sliced etc . Good shelf life too

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Eatlean is a must have product

Eatlean is a must have product!

I bought the box of 7 cheese bars for my partner and she absolutely LOVES them! They are a really good size, filling, and not forgetting that they are absolutely packed with protein (20g). These have now become a staple in our house, they fuel my partner's fitness regime, and they are a much better alternative to protein bars due to having far less ingredients. These are a must try, you won't regret it, and probably won't be without them once you do.

14 March 2026
Unprompted review
Rated 2 out of 5 stars

Great cheese, poor service so far

I will start by saying I like the products. I’m on a bit of a health kick and still being able to have a lot of cheese is awesome. But, the service direct from the company isn’t great. It’s making me prefer buying it in a supermarket rather than via subscription. First order took a while to arrive. Second order missing a lot of items. They replied fairly quickly apologising and sent a replacement but that not a great success rate so far. Hopefully they start to do better.

6 March 2026
Unprompted review
Eatlean Protein logo

Reply from Eatlean Protein

Hello Tracy,
Thank you for contacting us.
Our sincerest apologies that you have experienced some problems with your previous orders. This will be fed back to our Fulfilment team so that we can improve our service. Our regular delivery timescales have since been resumed and so future orders will not be delivered late.
We have sent you a request for more information so that this can be investigated further - please confirm the order number and the email address you used to order with and we will send you a follow up email.
Apologies again for the inconvenience caused.
Kind regards,
- The Eatlean Team

Rated 4 out of 5 stars

Love it

Love it! It’s filling and tastes like normal cheese (bit dry, but that’s how they get so much protein with low calories)

23 February 2026
Rated 5 out of 5 stars

Lovely products and fantastic service

I always order 15 blocks of the 3 cheeses and never had a problem,This must be my aprox 16th order, Fast despatch and well packaged with a ice block to keep the cheese fresh and cool, Royal Mail always delivery securely without damage

6 March 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely ridiculous company

Absolutely ridiculous company. Do not buy from them. They won’t deliver your items and you won’t get a refund. I had a really bad experience with them. To top it all they use Royal Mail and it’s not temperature control at all. So any sensible person who don’t want an upset tummy won’t buy from them anyways.

27 February 2026
Unprompted review
Eatlean Protein logo

Reply from Eatlean Protein

Hi MJ,
Thank you for your review.
It appears that a member of our team has contacted you and this has now been resolved. However if you require further assistance feel free to email us at info@eatlean.com and we are always happy to help.
Kind regards,
- Eatlean UK.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look