Rickard Chartered Surveyors Reviews 62

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Rickard Morpeth branch are easily the best estate agents in the area. I've used other agents in the past, but Rickard are in a league of their own for communication and support. They have been respons... See more

Company replied

Rated 5 out of 5 stars

From coming out to value our property the team at Rickards Morpeth was very professional & friendly and took the time to discuss everything with us. Going through the sale the team were on hand to an... See more

Company replied

Rated 5 out of 5 stars

Have just sold my house through Rickards and couldn’t be happier with the service I received. Gillian guided me brilliantly through the whole process and put up with my endless phone calls, queries a... See more

Company replied

Rated 5 out of 5 stars

Recently sold a house through the Ashington branch. From first contact to completion the team were very supportive, calm, professional & reassuring. Their valuation was realistic and we received sever... See more

Company replied

Company details

  1. Real Estate Agents

Written by the company

Established in 1936, Rickard Chartered Surveyors are a successful, well known family firm, experienced in all aspects of property including buying, selling, surveys, lettings and commercial throughout the North East. Our staff are greatly experienced and have an excellent track record in achieving excellent results with unrivalled levels of customer service. We would love the opportunity to speak with you and find out how we can help.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

62 reviews

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Rated 5 out of 5 stars

Dawn Leslie has been really amazing

Dawn Leslie has been really amazing. It was so easy to work with her as a Conveyancer. She was so helpful and supported in managing the buyer's solicitors and the buyer's, given the time it took for the case to complete. I wish her all the best with everything in the future.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Superb

After experiencing a fairly tumultuous 20 months of trying to sell a property , I was constantly reassured by the optimism and professionalism shown by the staff in Rickards, in particular I have to mention Gillian who worked so hard to deal with the communication between myself, buyer and two sets of solicitors.
I would rate their service at 6 star if it was an option.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

I would recommend Rickard Estate Agents…

I would recommend Rickard Estate Agents for any moves you would wish to make, a very professional and trustworthy team, who helped make the move less stressful, especially after not moving for 24 years previously.

I would also praise Dawn for her professionalism and willingness to help with even the most minor query and concern.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

As a first time buyer I was nervous at…

As a first time buyer I was nervous at the process however had exceptional service and advice. Massive thank you to Dawn who really went out of her way to keep me up to date and it really felt like she cared. Thank you so much to Rickards.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding 5 star service

Absolutely super service provided by Rickards. A special mention to Gillian for her professional approach in ensuring we purchased our special property. Gillian provided regular updates throughout the process of purchasing the property and was always happy to help our needs. 5 stars service. Thank you.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Rickard Morpeth

Rickard Morpeth have been brilliant in assisting me in the purchase of my first home!

Gillian has been outstanding throughout the entire process from booking a visit to completion and all of the hurdles provided in between from a less so helpful solicitor. She’s a real asset to the firm!

Will certainly use Rickard again in the future!

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service from Rickards

Amazing service from Rickards, all staff very helpful and professional, special shout out to Gillian for all her precessional help and advice while my mother sold her home. They were always on hand to offer help. Thanks again!

14 July 2025
Unprompted review
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Reply from Rickard Chartered Surveyors

Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with Rickards. We'll be sure to pass on your special thanks to Gillian—she’ll be delighted to know her support made a difference during your mother's sale. It was our pleasure to assist throughout the process, and we truly appreciate you taking the time to share your feedback. Wishing you and your family all the best!

Rated 5 out of 5 stars

Highly recommended

I found the team at Rickards Morpeth to be very professional in the conveyancing process and kept me informed at every stage of the purchase. I would have no hesitation in recommending them.

27 June 2025
Unprompted review
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Reply from Rickard Chartered Surveyors

Thank you for your lovely review! We're so pleased to hear that you found the team at Rickards Morpeth professional and supportive throughout your purchase. Keeping our clients informed every step of the way is something we pride ourselves on, so it's great to know that came through in your experience. We really appreciate your recommendation!

Rated 5 out of 5 stars

Friendly and professional

Thank you all for giving me such a friendly, helpful and professional service.

4 June 2025
Unprompted review
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Reply from Rickard Chartered Surveyors

Thank you for your kind words! We're so glad to hear you found our service friendly, helpful, and professional. It was a pleasure to assist you, and we truly appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

The company sold my home quickly and…

The company sold my home quickly and kept me informed throughout the process. They were always available to answer and questions and I felt supported.

28 May 2025
Unprompted review
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Reply from Rickard Chartered Surveyors

Thank you for your lovely feedback! We’re so pleased to hear that your home sold quickly and that you felt supported throughout the process. Keeping you informed and being available to help is exactly what we strive for, so it’s great to know we delivered on that. Wishing you all the best in your next chapter!

Rated 5 out of 5 stars

Rickard Morpeth

First rate service from the Morpeth branch. We bought our house through them, and the whole team was professional, efficient and friendly at all times. The purchase wasn't straightforward for reasons outside of their control, but throughout they were very understanding and communicative.

29 April 2025
Unprompted review
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Reply from Rickard Chartered Surveyors

Thank you so much for your kind words! We're delighted to hear you had a positive experience with the team at our Morpeth branch. Even when things don’t go exactly to plan, we aim to provide clear communication and support throughout, so it's great to know that came across. We hope you're settling in well to your new home!

Rated 5 out of 5 stars

Excellent service

Great communications, very supportive when personal issues arose. House was valued at the right level, agents doing viewings were very well briefed about the property and the area. Sale process went smoothly and great recommendation for solictor.

30 April 2025
Unprompted review
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Reply from Rickard Chartered Surveyors

Thank you for taking the time to leave such a thoughtful review. We're really pleased to hear that you felt supported throughout, especially during a personally challenging time. It's great to know the communication, valuation, and viewing process all met your expectations, and that our solicitor recommendation was helpful. Wishing you all the best for the future!

Rated 5 out of 5 stars

The staff at Rickards Morpeth were…

The staff at Rickards Morpeth were knowledgeable and sensitive to our situation. The photographs were outstanding and within a few viewings we received the full asking price. They conducted all the viewings, kept in close contact and the whole process was effortless for us. I could not recommend their services highly enough.

31 March 2025
Unprompted review
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Reply from Rickard Chartered Surveyors

Thank you so much for your wonderful feedback. We're really pleased to hear that you felt supported and well looked after by the team at Rickards Morpeth. It's great to know the photography, communication, and viewing process all contributed to a smooth and successful sale. We truly appreciate your recommendation and wish you all the very best moving forward.

Rated 5 out of 5 stars

A big thank you to Gillian and the Morpeth office.

A big thank you to the Morpeth office and especially Gillian. She was an absolute essential first point of contact throughout our purchase when it was sometimes extremely difficult to get any real contact or clarity on the situation from solicitors. She definitely went above and beyond our expectations. A real star and a great ambassador for the company.

11 March 2025
Unprompted review
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Reply from Rickard Chartered Surveyors

Thank you so much for your wonderful review! We’re thrilled to hear that Gillian was able to support you so well throughout the process. We understand how stressful things can get, and it’s great to know that she made a positive difference for you. We’ll be sure to pass on your kind words to Gillian and the Morpeth office. Thanks again for sharing your experience, and we wish you all the best in your new home!

Rated 5 out of 5 stars

I was impressed by the professionalism…

I was impressed by the professionalism shown as Rickards sold our property. We were kept up to date with all the developments and they were quick to get in touch. I had every confidence in all the staff. They were pleasant to talk to and always helpful.

21 February 2025
Unprompted review
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Reply from Rickard Chartered Surveyors

🌟 Thank you so much for your fantastic feedback! 🌟

We’re absolutely delighted to hear that you were impressed with the professionalism of our team and that we kept you informed throughout the process. 🏡 It’s wonderful to know that you felt confident and supported by everyone here at Rickards. 🙌

We truly appreciate your kind words about our staff – we always strive to make the experience as smooth and pleasant as possible for our clients. 😊 If you ever need assistance again in the future, we’d love to help!

Thank you for choosing us and for taking the time to share your experience! 💙

Rated 5 out of 5 stars

An awesome team !

Want say a big thank you to the Ashington girls at the branch for assisting me in the purchase of a property, they were very professional and fantastic to deal with, super friendly people, highly recommend. James

30 January 2025
Unprompted review
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Reply from Rickard Chartered Surveyors

🌟 Thank you so much for your wonderful review, James! 🌟

We’re so glad to hear that the Ashington team made your property purchase smooth and enjoyable! 🙌 Their professionalism and friendly approach really mean a lot to us, and we’re thrilled that you had such a positive experience. 😊

Thank you for recommending us – it truly means the world! If you need any further assistance in the future, don’t hesitate to reach out. We’re always here to help! 🏡💙

Rated 5 out of 5 stars

Rickards at Morpeth brilliant

Rickards at Morpeth both Gillian and Cheryl were amazing kept me updated chased both solicitors and was lovely. At the beginning there were a few mix ups and stresses but once they were sorted it was all good and easy. If I come to sell then I know I will definitely go with them as every question was answered if not in a couple of hours within a day. Thank you!

5 November 2024
Unprompted review
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Reply from Rickard Chartered Surveyors

Thank you so much for your fantastic review! We’re thrilled to hear that Gillian and Cheryl were able to support you throughout the process and keep everything on track. We truly appreciate your patience with the initial hiccups, and we’re so happy we could make the rest of your experience smooth and stress-free. Should you decide to sell in the future, we’d love to assist you again. Thanks once more for your kind words!

Rated 5 out of 5 stars

Service was amazing

Service was amazing. Gillian kept me updated all the way. Customer service was second to none. Highly recommend this company

20 December 2024
Unprompted review
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Reply from Rickard Chartered Surveyors

Thank you for your wonderful review! We’re so glad to hear that Gillian provided you with excellent service and kept you updated throughout. Your kind words mean a lot to us, and we truly appreciate your recommendation. If you ever need assistance again, we’d be delighted to help!

Rated 4 out of 5 stars

Dawn was so helpful

Dawn was so helpful. Answered emails straight away. Nothing was too much trouble. Maybe "old school" at Rickards but if I was ever selling a house I wouldn't hesitate to use them.

31 October 2024
Unprompted review
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Reply from Rickard Chartered Surveyors

Thank you so much for your kind review! We're thrilled to hear that Dawn was able to assist you so efficiently. We take great pride in providing excellent service, and it's wonderful to know that you appreciate the care we put into everything we do. Should you ever need our services in the future, we’d be more than happy to help!

Rated 5 out of 5 stars

Lovely team supported us well

Recently sold a house through the Ashington branch. From first contact to completion the team were very supportive, calm, professional & reassuring. Their valuation was realistic and we received several offers. Dawnie, Diane and Dawn all acted as great liaison between ourselves & the buyers. They made the process as easy as could be for a nervous first time seller.

15 November 2024
Unprompted review
Rickard Chartered Surveyors logo

Reply from Rickard Chartered Surveyors


Thank you so much for your fantastic review! We're so pleased to hear that Dawnie, Diane, and Dawn were able to provide the support and reassurance you needed throughout the process. It’s wonderful to know that we could make your first experience as a seller a positive one. Should you need any assistance in the future, we’d be more than happy to help. Best of luck with your next chapter!

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