Excellent service from Karen Marijewko at Richard Kendall Estate Agents. She kept us fully informed throughout the entire process and made everything feel smooth and stress free. Her professionalism a... See more
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Review summary
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Reviews shaping this summary
Elizabeth Cooke has been the most helpful, professional and super communicator for Richard Kendall. She has gone above and beyond her role to help us navigate this long and winding journey of buying... See more
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We've used Richard Kendall to manage our rentals for many years now and we have always been more than happy with their approach to our properties and have loved the pro active way in which they've d... See more
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Elizabeth Cooke has been absolutely brilliant from the beginning right until the end of our journey. As first time buyers we did not have a good understanding of the process but Elizabeth explai... See more
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Company details
Written by the company
We are a family run estate agent with over 55 years of experience in the Wakefield and Pontefract areas. Open 7 days a week, we offer expert support with selling, letting, buying and mortgages — all under one roof. With a focus on personal service, honest advice and local knowledge, we are proud to have helped thousands of people move home with confidence.
Contact info
Northgate 66, WF1 3AP, Wakefield, United Kingdom
- 01924 291294
- mail@richardkendall.co.uk
- richardkendall.co.uk
4.8
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Highly recommend
Leah was absolutely amazing throughout my whole house buying process. From start to finish she chased things up and updated me, always had good communication and answered any questions/queries I had promptly. Can’t fault the service at all from Leah, thank you again! Would definitely recommend.
15 January 2026
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for your wonderful review. We are thrilled to hear that Leah looked after you so well throughout your house buying journey. Your recommendation means a great deal to us and we will make sure your kind words are passed on to Leah. Wishing you every happiness in your new home.
Positive experience
Whilst our experience agreed with the overwhelming majority of the reviews, I am not able to give 5 stars for 2 reasons. This is where I will start my review, so that I can finish with the positives.
I met with David, who valued the house. I was reassured that he is a local man with many years of experience. However, we thought that the price he suggested to start the house on the market was too low. So we asked to start it £20,000 higher. We are glad that we did because the final price that we got for the house was £12,000 more than the price they had suggested we start at.
Secondly, whilst we appreciate that the estate agent is working for the benefit of the buyers as well as the vendors, we were somewhat disappointed by lack of a piece of key information. Karen Marijewko was our link person for the sale. We accepted the buyers' offer on 10th September. We were given the impression that things were moving along well. However, at the end of October, we discovered that things had not progressed at all from the buyers' end. So we said that if no progress was made by the end of the week, we would put the house back on the market.
We were relieved to hear from our solicitor that things were finally progressing from the buyers' end. We had already done everything from our end. It was then projected that we would be able to exchange contracts and complete before Christmas, so we did everything from our end to make that happen and were given to understand that the same was happening with the buyers.
Then, just before Christmas, Karen informed us that our buyers had an issue with their mortgage. I phoned Karen to ask her what was going on and why we weren't notified of this right from the start, as it would have explained the mystery delays. We did lose a bit of confidence in Richard Kendall at that point, because we couldn't know if there was other information that was being withheld.
Nevertheless, I would still recommend Richard Kendall as the best choice of estate agents in the Wakefield area. Karen was attentive and always responded to our queries very quickly. She kept us updated about the process all the way through and always returned calls straightaway.
Furthermore, my sister and I were selling the house that had been our family's home since 1968. Karen dealt with our situation with compassion and understanding. Upon completion of the sale, she said that our Mum and Dad would be proud of us. I appreciated that and it made a real difference. So I have no hesitation in recommending Richard Kendall.
15 January 2026
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you for taking the time to leave such a detailed and thoughtful review. We really appreciate your balanced feedback and your kind words about Karen and the service you received.
We are pleased to hear that overall your experience reflected the positive reviews that we do aim to achieve and that you would recommend us as the best choice of estate agent in the Wakefield area.
Regarding your initial valuation, we understand why you felt the starting figure was too cautious, market conditions and buyer demand can change over time. Our records show that David originally valued the property the year before it came to market and when you suggested marketing at a higher price, he fully supported trying this approach. We are genuinely delighted that this resulted in a final sale price £12,000 above the original guide.
In relation to the sale progression, we completely appreciate how frustrating the delays must have felt and again from our own file notes we can see Karen maintained consistent and regular contact with you, the buyers and both sets of solicitors throughout the process, Karen worked hard to keep matters moving and to stress the importance of reaching exchange and completion as quickly as possible. Unfortunately, mortgage and lender issues can sometimes arise late in a transaction and can be outside of our control. We do understand why this caused disappointment and uncertainty for you.
Thank you for recognising Karen’s dedication, compassion and responsiveness. Selling a much loved family home is an emotional process and we are glad she was able to support you both with care and understanding.
We wish you all the very best for the future.
Emily provided excellent service
Emily provided excellent service in very challenging situations firstly having to reject one buyer seeking substantial price reductions after offering asking price.
She then found the eventual purchaser, but they had to obtain Builders Guarantee transferral causing much more work for everyone. One online Solicitor was extremely poor at communication / progressing enquiries and caused Emily much extra work to proceed the sale. She remained active and helpful at all times.
19 December 2025
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you for taking the time to leave feedback. We are really pleased to hear how well Emily supported you through what was clearly a very challenging sale. Situations like renegotiations, complex guarantees and slow communication from third parties can be frustrating, so it’s great to know that Emily remained proactive, helpful and committed throughout. Emily will be delighted to know her persistence and professionalism made a difference in keeping the sale moving forward. Thank you again for choosing Richard Kendall and for sharing your experience, it’s very much appreciated.
Just bought my first house 🏠
Just bought my first house 🏠
Was absolutely so easy with the helps off Suzanne and Donna helping me along the way with anything i had questions about keeping me in the loop and making the progress less stressful
Two amazing people to have and work with along the road
Thankyou again
5 December 2025
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for your lovely review, and congratulations on buying your first home. We are delighted to hear that Suzanne and Donna helped make the process feel easy and far less stressful, keeping you informed and answering your questions along the way. They both will be really pleased to know how much you appreciated their support. Wishing you every happiness in your new home.
Incredible support from all the team
Every member of staff who supported our sale and purchase were amazing, especially Donna and Suzanne. They were incredible and put up with all my phone calls that could’ve been emails.
5 December 2025
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for your lovely review. We are really pleased to hear that the whole team supported you so well, and Donna and Suzanne will be especially delighted by your kind words. They will certainly smile at the phone call comment, helping however you prefer is all part of the service. We really appreciate you taking the time to share your experience and wish you all the very best in your new home.
Great service while letting house out.
We are really happy with the service and communication from Alice at Richard Kendall. We have been renting our house out for 2 years and have been through the process of finding tenants twice. Alice is always very friendly and approachable for any issues that arise.
28 December 2025
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you for your kind review. We are really pleased to hear that you have been happy with the service and communication from Alice over the past two years. Her friendly and approachable nature is something we value greatly, and it’s great to know she’s supported you so well through the lettings process. Thank you for continuing to trust Richard Kendall with your property.
Staff at Richard Kendall’s were absolutely fantastic
Staff at Richard Kendall’s were most helpful throughout our house move experience. Donna and Joanne were amazing dealing with the sale and kept us informed every step of the way, dealing with any queries or problems smoothly and efficiently and made the whole process as stress free as anyone possibly could. Liz dealing with the purchase of our new property was equally brilliant and efficient Very highly recommend the service provided by Richard Kendall and their amazing staff
11 December 2025
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that Donna and Joanne supported you so well with your sale, keeping you informed and handling any queries smoothly to reduce the stress along the way. It’s also great to know that Liz provided the same high level of care and efficiency with your purchase. Your recommendation means a great deal to us, and we will be sure to pass on your kind words to the whole team. Thank you again for choosing Richard Kendall and we wish you every happiness in your new home.
First time buyers
Elizabeth at the Wakefield branch is lovely. Our sale went through so quickly and we couldn’t be happier with the experience we have had with Liz for as first time buyers. Thank you for all your hard work it’s very much appreciated.
28 November 2025
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for your kind review. We are delighted to hear that your sale went through so quickly and that Elizabeth made the experience such a positive one, especially as first time buyers. She will be really pleased to know her support and hard work were appreciated. Thank you for choosing Richard Kendall and wishing you every happiness in your new home.
Karen Marijewko did a excellent job…
Karen Marijewko did a excellent job dealing with the sale of our property kept us updated continuously
18 December 2025
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you for leaving a review for Karen.
Feeling looked after
Fran from the Horbury office has looked after us fabulously.
We moved house and she has dealt with letting our old house out. From certificates to silly queries and making sure I was on track with everything needed.
I would definitely recommend.
3 December 2025
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for your lovely review. We are delighted to hear that Fran looked after you so well and helped make the transition of moving home and letting your previous property feel straightforward. From compliance to day-to-day questions, her support and guidance clearly made a difference. Fran will be thrilled to read your kind words. Thank you for the recommendation and for choosing Richard Kendall, we are always here if you need us in the future.
JUST WHAT WAS NEEDED FROM DAY ONE TO CLOSURE
I take this opportunity to show my gratitude to Karen Marijewko who from the A/M Estate Agent helped myself and my Wife during this sale. At all times Karen was friendly, courteous and extremely efficient. In my opinion she is exactly the type of person you need in this position, always on top of the situation and more than willing to go that extra mile. We are very,very grateful to her and compliment her on having a marvellous manner,thank you.
21 December 2025
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you for taking the time to share such heartfelt feedback. We are truly delighted to hear how well Karen supported you and your wife throughout your sale. Her friendly, courteous and efficient approach is exactly what we strive for and it’s wonderful to know her willingness to go the extra mile made such a positive difference. Karen will be deeply appreciative of your kind words and praise for her manner and dedication. Thank you again for choosing Richard Kendall and for placing your trust in us. We wish you both all the very best for the future.
Fantastic service.
I can’t thank Karen Marijewko enough for her recent support in my recent sale and purchase. It wasn’t all smooth sailing (through no fault of Karen or Richard Kendall) but Karen went out of her way on numerous occasions to ensure the sale/purchase was progressing as quickly as possible. The communication I received was brilliant and greatly appreciated.
I wouldn’t go to anybody else in the future.
20 December 2025
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for your kind and thoughtful review. We are really pleased to hear that Karen was able to support you through both your sale and purchase, especially when things didn’t go quite to plan. We wish you all the very best in your new home and look forward to helping you again in the future, should you ever need us.
Thank you Fran!
Fran at the Horbury office has been extremely helpful in assisting us settle in to our new home! Process has been super quick and easy, and any queries we have had so far have been replied to and resolved almost immediately, couldn’t be happier, thank you Fran!
19 December 2025
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for your lovely feedback. We are delighted to hear that Fran has been so helpful in getting you settled into your new home and that everything has felt quick and easy. Prompt responses and making sure queries are resolved quickly are things we really value. Fran will be thrilled to read your kind words. Thank you again for choosing Richard Kendall, and we hope you’re very happy in your new home.
Happy Customer *****
I was pleased with how smooth it’s gone.
customer service by Amber was really good and understanding.
I would use Richard Kendall again
19 December 2025
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you for your feedback. We are really pleased to hear that everything went smoothly and that Amber provided such good, understanding customer service throughout. Amber will be delighted to know her support made a difference. We appreciate you choosing Richard Kendall and would be very happy to help you again in the future.
Fantastic service
Karen in the Wakefield office was amazing and made the whole process of moving house as stress free as possible. Communication was great with weekly updates from start to finish. Thank you
16 December 2025
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for your kind review. We are delighted to hear that Karen helped make your move as stress free as possible and that her weekly updates kept you well informed throughout. Clear communication is so important and Karen will be thrilled to know how much you appreciated her support.
Karen Marijewko …
Karen Marijewko has provided the very best service throughout the sale of our house. She is both professional and deals with everything quickly and efficiently. Outstanding service.
Thank you Karen.
19 December 2025
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for your kind review. We are delighted to hear that Karen provided such an outstanding service throughout your sale. Her professionalism, efficiency and commitment to her clients really do make a difference, and she will be very pleased to read your feedback.
First Class Service
Richard Kendall's Estate Agents were first class.
Karen Marijewko and the team kept us fully informed throughout the sale. She liaised with all others involved: solicitors, surveyors etc and referred back to us in a timely way, offering suggestions and options as appropriate.
Karen is always professional and supportive, and understands the stress of the housing market!
I don't think anyone else could have enabled a smoother process from start to finish.
Thank you, Karen.
10 December 2025
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you for taking the time to leave such a thoughtful review. We are delighted to hear that Karen and the team provided a first class service and kept you fully informed throughout your sale.
Thank you again for choosing Richard Kendall. We wish you all the very best for the future.
1st Class service from start to finish
We recently purchased a property through Richard Kendall Estate Agents and received outstanding service throughout. In particular, Karen Marijewko was exceptionally professional, prompt, and consistently proactive in keeping us updated at every stage of the process. Her communication was clear, timely, and genuinely reassuring, making what can often be a stressful experience run smoothly.
I would highly recommend Richard Kendall Estate Agents, and even more so Karen, whose dedication and attention to detail were exemplary. A first-class service from start to finish.
15 December 2025
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for your wonderful review. We are delighted to hear that you received such outstanding service throughout your purchase and that Karen’s professionalism, proactive approach and clear communication helped make the process smooth and reassuring. Thank you again for choosing Richard Kendall, and we wish you every happiness in your new home.
Fabulous service
Fabulous service, agent Karen Marijewko was a star, very helpful and supportive. Would recommend Richard Kendall to anyone.
15 December 2025
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for leaving a review for Karen, she will be over the moon and we wish you a very Merry Christmas.
Swift Dream Home Purchase in West Yorkshire
We purchased our dream home and we’re extremely impressed with the senior partner Sara Whalley at the first point of contact when she promptly processed our initial offer and in a very short time without any delay. Subsequently Karen Marijewko looked after us and she was thorough, professional and kept us up to date throughout and ensured a very smooth purchase process. We are now moving into the beautiful dream house in good time before Christmas and will always be grateful to you both and rest of the team at Richard Kendall
10 December 2025
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for sharing such a lovely review. We are delighted to hear that Sarah and Karen supported you so well from the very first offer right through to completion. Prompt action at the outset and clear, consistent communication throughout are exactly what we strive for, so it’s wonderful to know this made your purchase feel smooth and well managed. We are especially pleased that everything came together in time for you to move into your dream home before Christmas what a perfect way to start the next chapter. Your kind words will mean a great deal to Sarah, Karen, and the whole team. Thank you again for choosing Richard Kendall, and we wish you every happiness in your new home.
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