Had some bad experiences with online sites , but rhino paid out next day and was a Sunday and was a reasonable amount . I do understand peoples frustration regarding playing live casino and it kicks y... See more
Rhino
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suspended my account after depositing £300 then trying to withdraw 550.no explanation.....absolute scam....avoid at all costs.doesnt reply to emails.company has several allies under play gaming umbrel... See more
Opened an account and like others got suspended almost immediately for some apparent compliance event that I have no odea what it was about. They have kept my deposit and wont let me enter the... See more
Followed an advertisement link and deposited 50 gbp. most companies are doing bet 10 get 30 in bonuses. I recieved no bonus whatsoever and when I queried this I was told i id not qualify for any bon... See more
Company details
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You should know
Happy to take your money while you're…
Happy to take your money while you're losing
It's Xmas so I thought I'll have a go and use max stake I hit a bouns 😎😎
Guess what ,user suspended!!!
So I asked for the funds to be sent and just close my account
They sent the funds Sat in my wallet, but the bouns I hit was a straight no!!
Absolute con
Even though I hit it fairly and was having good luck on the bouns
Signed up as new customer placed my £20…
Signed up as new customer placed my £20 bet was told my free welcome bet would be in my account 24 hours after settlement , a week later still waiting sent emails but no explanation back , STAY AWAY keep with the high street bookies.
Offer promotions but did not honour…
Offer promotions but did not honour them. Seem like a scam as per other reviews.
Scam company
Scam company, they don't reply to emails and don't payout.
Avoid.You have been told.
Caution - a new way for these casino to cheat
Caution
Before you join
Read it
They will let a self exclude member to join with after checking all their documents
Luckily I asked them am I allow to gamble ( they takes 10 hours to tell you NO) but if you don’t do it and despot they will take your winning but refuse to refund if you lose
It’s the new way for the casino to cheat the law
But also report to gamble commission
As no one will believe this is a accident as it happened on all their partners site
just disappointing as an initial experience
Have set up an account and successfully deposited. Then go to place a bet and my account is blocked until I send exhaustive documentation, which is annoying but for customer protection so one of those things.
However, do not let me deposit if you need further documentation as now I’m out of pocket and it’s been 3+ days since I’ve shared the correct info.
No answers from their “customer service” which is just disappointing. Don’t take money if you cannot honour your side of the deal.
In a world where there is considerable competition strive to be better.
Bet 20 get nothing!!!
Signed up with their bet 20 get 20 code, made a bet and lost. Waited patiently for my bet credits then chased them up. Get told that I didn’t sign up with that code and they won’t give the credit. Literally just quoted T&Cs.
Avoid!
Another fraudulent gambling site
Another fraudulent gambling site. Lost money fulfilling the new account requirements to get the bonuses, then they cheat me and tell me i can't have the bonus. So they take my money and then refuse to give me what they said they would, with no explanation whatsoever, and no way to get an explanation Something needs to be done about these fraudulent and cheating companies
Absolutely shocking, Stay well away.
Absolutely shocking, stay well away from these. Another classic site offering a free cash bonus. You deposit, go to use your free bet credit and they suspend your account. No livechat and no one responds to emails. How they company's get away with it I don't know. 20 pound down the drain. Also have taken 20 pound off me without verifying my age which is illegal.
Shocking,only signed up a few days…
Shocking,only signed up a few days ago,wasted £207 on dead spins,not a high roller,I do small bets(20/40p) because I prefer the gameplay however 20 dead spins with a 50p win constantly isn't normal, account now closed
Poor poor site
Poor poor site, I've deposited well over 70 pound and lost a few bets but once one starts winning they suspend your account for no reason. Can't even contact them to ask why. I advise to stay well away from these scammers and 1 star is too much
Stay well away from this site suspended…
Stay well away from this site suspended my account and cant get money back as there not messaging me got 70 pound on there that I deposited and still nothing from them there a scam stay away please
Stay clear…… customer service is awful
Stay clear…… customer service is awful. Signed up and deposited and never received any bonuses
Money missing from my account
Money missing from my account. Been waiting a day for a reply of email, which is the only way of contacting this company. Avoid
Poor site no live chat and staff don’t…
Poor site no live chat and staff don’t answer emails very quick and they don’t do what you ask them to do . Stay with the bigger companies far better service and bet selections
Don't pay out withdrawls and ignore…
Don't pay out withdrawls and ignore every email I have been sending for 15 days now without a reply STAY AWAY FROM THESE FRAUDSTERS
Opened an account with them made a…
Opened an account with them made a deposit was on the slots got kicked off the game and told my account was suspended I’ve tried to speak to someone at customer support but no reply as I would like to know why my account was closed and Where is the money I deposited. Do not use this site
THEY ARE FRAUD
Joined approximately a month ago nothing but problems , they try and keep your money won't let you delete no customer service, DO NOT JOIN THEY ARE FRAUDS.
Waited on account check let me deposit £££ before verification,poss self exclusion sister site,
Hi right I joined yesterday. I sent an email (only contact method they have) and asked if my account was okay. No response. I read alot of extremely poor reviews regarding rhino bet. I gave the benefit of doubt and went on to deposit, I realised down the line the outlay was very familiar and settings and the company. I then panicked (changed email over the years) that I was remembering that was self excluded on some of the sistersites. Before the judge that was put I place due to lack of gaming and glitching of the site (not gambling issues) as stated it was a long time ago. Then thought why is no-one replying . It shouldn't of let me open the account .and I couldn't get in contact with them and assumed it was okay and made several deposits. I then did send a few stressful emails as I wanted to speak to someone first.then I was worried that I had already had an account with rhinobet as it was very familiar!!! So firstly I was completely honest to come forward and express my concerns upon registration but I got no reply for hours. As explained I was upfront .then I went back on the site and it said account suspended. So then thought why and maybe i have got duplicate account or self exclusion ( possibly ended) on another account. I got a reply saying it was suspended due to needing verification documents . I uploaded them then received another email saying we are closing your account! That doesn't give me a decent explanation and I disagree with this decicsion. So I expressed I wasn't happy and to give me more reasons. I'm going to file a complaint to IBAS regarding this as I feel this wasn't good enough reason. And it let me deposit over £££ without any verification first. Quite rude short answeredemail response without a proper explanation avoid this site is doesn't have any contact methods but email that takes days
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