Revibe Reviews 

5,779
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,487 reviews, reviewers had a great experience with this company. Customers are consistently happy with the quality of the products, often describing them as brand new and in excellent condition, exceeding expectations for refurbished items. Many people appreciate the fast delivery and the overall smooth purchasing process, with some receiving their orders much sooner than anticipated. The service is frequently praised for being excellent, professional, and reliable, leading to high satisfaction and recommendations from consumers. However, some customers also noted issues with delivery delays, transparency, and receiving products that did not meet the described condition, such as faulty screens or non-original parts. A few other people also felt that customer service was unresponsive to inquiries about order status or product issues, leading to frustration and a lack of resolution.

What people talk about most

Product

People report ambiguous experiences with product quality and condition, with many customers expressing... See more

Quality

Users describe positive interactions with quality, with many customers reporting that their devices, such as... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reporting fast and positive experiences, often... See more

Service

Clients share ambiguous opinions on service, with many reviewers expressing significant dissatisfaction.... See more

Order

Customers consistently note ambiguous experiences with order, with some praising fast delivery and receiving... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The phone is very good high quality and feels good, the service was good the problem was DHL there delivery company they made a huge hold up it was frustrating i was scared i got scammed but beside th... See more

Company replied

Rated 5 out of 5 stars

I placed my order after 10 on a friday evening. Received my phone early tuesday morning. Phone in a excellent condition. No additional charges (customs) or clearance hoild up etc. I would def buy f... See more

Company replied

Rated 5 out of 5 stars

I have been dreaming on owning an Apple device, but my mom couldn't afford it. After researching all websites that sell iPhones, I came across Revibe. The prices were reasonable and affordable. A... See more

Company replied

Rated 5 out of 5 stars

Positive response for warranty claim also pick up and Delivery system is good. About Device fully refurbish same as new & software latest version updated. Thank you Revibe’s.

Company replied


Company details

  1. Online Marketplace

Written by the company

Because your device doesn't have to be new to be like new. Revibe.me is the leading renewed devices platform in the Middle East.


Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(5,779)

1,548 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The laptop I got for my son works…

The laptop I got for my son works perfectly, was in good condition and I have Zero complains. I got my product withing the expected time, overall I'm happy with everything

2 July 2026
Unprompted review
Revibe logo

Reply from Revibe

Your Revibe review made our day. Thank you for your support!

Rated 5 out of 5 stars

The competitive price of the refurb…

The competitive price of the refurb device is greater then what you would from other South African outlets.

30 June 2026
Unprompted review
Revibe logo

Reply from Revibe

Thanks for sharing your Revibe review. We’re happy you had a great experience.

Rated 5 out of 5 stars

Talk about issue

Thats good app but you can talk for issue anytime thats good for your business thank you

30 June 2026
Unprompted review
Revibe logo

Reply from Revibe

Thank you for the positive Revibe review. It means a lot to our team.

Rated 5 out of 5 stars

Best service ever

My phone arrived before the date I was expecting, and it’s exactly what I ordered. I was worried about the condition, but I’m so happy with it. I’ll definitely use their services again and even refer people to them.

23 June 2026
Unprompted review
Revibe logo

Reply from Revibe

We appreciate you sharing this Revibe review. Glad you had a great experience!

Rated 1 out of 5 stars

Sold a network locked phone

They sold me a Verizon locked phone. Which means my Sim cards are not compatible. This was an urgent buy for me as my phone is broken. How they managed to accept let alone resell a network locked phone is beyond me. I waited patiently for my order, bought a cover and screen protector to the value of R450. Only to insert my sim cards and not be able to use it.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Dubai Import into Thailand

I ordered a phone from the revibe thailand website. The phone was coming from Dubai and thats when the problems started.
It took over 3 weeks to get the phone, not 4 days as per the website. I had to fill in 8 pages of import documents and take the documents to import section at the airport. I waited a week for clearance. Then i had to apply for and pay for an import certificate at Thailand Telecom services. I wanted to return the phone but couldn't unless all the documents were done. So I was stuck and had to finish the process.
Revibe Thailand should have known about documents for import. I expected the phone to originate in Thailand.
I advise to check where the phone is coming from and if not from thailand cancel your order immediately.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Positive response for warranty claim…

Positive response for warranty claim also pick up and Delivery system is good. About Device fully refurbish same as new & software latest version updated. Thank you Revibe’s.

1 July 2026
Unprompted review
Revibe logo

Reply from Revibe

Thank you so much for the kind words! We're thrilled you had a great Revibe experience — it means the world to our team.

Rated 1 out of 5 stars

I purchased a device from in March 2025…

I purchased a device from in March 2025 , the device never worked, I sent it back it came back with the same issue, according to them there was nothing wrong, a few months later after raising a complaint on hello Peter my device was collected from me again, they were going to replace the device but that came at a price, which I refused to pay cause they amount was absolutely ridiculous, I asked on numerous occasions for a manager to contact me and it has not happened and I've asked for refund but that also hasn't happened, they are basically a bunch of thieves, I've went to the consumer ombudsman and revibe never responded to them.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

order on the 21 june 2026

order on the 21 june 2026, phone arrived from Dubai on the 29 june 2026...phone is 98% brand new i am happy just only the phone is not Dual Sim like i wanted but its ok. thank you.

29 June 2026
Unprompted review
Revibe logo

Reply from Revibe

Thank you for the positive Revibe review. It means a lot to our team.

Rated 1 out of 5 stars

Faulty Devices

Please do not buy phones or any other products from Revibe. I purchased two iPhones from them, and unfortunately both were faulty. I returned the phones, but it has now been a month and I have still not received my refund or my phones back.

I do not recommend this company due to the poor service I have experienced. Every time I contact them, I am told that my payment will be processed within 48 hours, but nothing happens.

I am extremely disappointed and frustrated. I am now stuck without a phone because of this situation.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I placed my order after 10 on a friday evening. Received my phone early tuesday morning. Phone in a excellent condition. No additional charges (customs) or clearance hoild up etc. I would def buy from revibe again and would recommend them to my friends and family

26 June 2026
Unprompted review
Revibe logo

Reply from Revibe

This really brightened our day! At Revibe, our goal is to make every experience seamless, and your review tells us we're on the right track.

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