The phone is very good high quality and feels good, the service was good the problem was DHL there delivery company they made a huge hold up it was frustrating i was scared i got scammed but beside th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Because your device doesn't have to be new to be like new. Revibe.me is the leading renewed devices platform in the Middle East.
In5 Tech, King Salman Bin Abdulaziz Al Saud Street, 73000, Dubai, U.A.E.
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The laptop I got for my son works perfectly, was in good condition and I have Zero complains. I got my product withing the expected time, overall I'm happy with everything

Reply from Revibe
The competitive price of the refurb device is greater then what you would from other South African outlets.

Reply from Revibe
Thats good app but you can talk for issue anytime thats good for your business thank you

Reply from Revibe
My phone arrived before the date I was expecting, and it’s exactly what I ordered. I was worried about the condition, but I’m so happy with it. I’ll definitely use their services again and even refer people to them.

Reply from Revibe
They sold me a Verizon locked phone. Which means my Sim cards are not compatible. This was an urgent buy for me as my phone is broken. How they managed to accept let alone resell a network locked phone is beyond me. I waited patiently for my order, bought a cover and screen protector to the value of R450. Only to insert my sim cards and not be able to use it.

Reply from Revibe
I have order a laptop that never arrived, tried the costumer service in many different ways and was unable to reach
I ordered a phone from the revibe thailand website. The phone was coming from Dubai and thats when the problems started.
It took over 3 weeks to get the phone, not 4 days as per the website. I had to fill in 8 pages of import documents and take the documents to import section at the airport. I waited a week for clearance. Then i had to apply for and pay for an import certificate at Thailand Telecom services. I wanted to return the phone but couldn't unless all the documents were done. So I was stuck and had to finish the process.
Revibe Thailand should have known about documents for import. I expected the phone to originate in Thailand.
I advise to check where the phone is coming from and if not from thailand cancel your order immediately.
Positive response for warranty claim also pick up and Delivery system is good. About Device fully refurbish same as new & software latest version updated. Thank you Revibe’s.

Reply from Revibe
I purchased a device from in March 2025 , the device never worked, I sent it back it came back with the same issue, according to them there was nothing wrong, a few months later after raising a complaint on hello Peter my device was collected from me again, they were going to replace the device but that came at a price, which I refused to pay cause they amount was absolutely ridiculous, I asked on numerous occasions for a manager to contact me and it has not happened and I've asked for refund but that also hasn't happened, they are basically a bunch of thieves, I've went to the consumer ombudsman and revibe never responded to them.
Everything was great from service to delivery

Reply from Revibe
order on the 21 june 2026, phone arrived from Dubai on the 29 june 2026...phone is 98% brand new i am happy just only the phone is not Dual Sim like i wanted but its ok. thank you.

Reply from Revibe
Please do not buy phones or any other products from Revibe. I purchased two iPhones from them, and unfortunately both were faulty. I returned the phones, but it has now been a month and I have still not received my refund or my phones back.
I do not recommend this company due to the poor service I have experienced. Every time I contact them, I am told that my payment will be processed within 48 hours, but nothing happens.
I am extremely disappointed and frustrated. I am now stuck without a phone because of this situation.
I placed my order after 10 on a friday evening. Received my phone early tuesday morning. Phone in a excellent condition. No additional charges (customs) or clearance hoild up etc. I would def buy from revibe again and would recommend them to my friends and family

Reply from Revibe
The ordering and delivery went good I love the warranty that comes with it. . I was just disappointed to receive a cable that is not compatible with South African wall sockets
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.