The hole experience was fine first phone flawless the second one the note 20 battery was done only lasted a few hours on a full charge so had it replaced at Samsung
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The price, the product is ok for a refreshed device. There's scratches but it does not affect the performance thats more important. The one i got seems to have a new battery in it and thats a plus. Ha... See more
Company replied
The iPhone was packed looking brand new, including the cable. Everything is so new and fresh,in terms of battery life its very good and camera quality is just amazing. The battery at 20% it would turn... See more
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What impressed me most was the combination of price, quality, and trust. The device arrived in excellent condition with 100% battery health and felt just like a brand-new device. The 2-year warranty a... See more
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Company details
Written by the company
Because your device doesn't have to be new to be like new. Revibe.me is the leading renewed devices platform in the Middle East.
Contact info
In5 Tech, King Salman Bin Abdulaziz Al Saud Street, 73000, Dubai, U.A.E.
- contact@revibe.me
- revibe.me
4.2
Great
5K reviews
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This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Good Price and Quality of the Products…
Good Price and Quality of the Products . Easy to Order and fast delivery .
24 May 2026
Unprompted review
Reply from Revibe
We appreciate you sharing this Revibe review. Glad you had a great experience!
Reply from Revibe
Thank you for the positive Revibe review. It means a lot to our team.
Expensive purchase ! Don' do it.
The iPhone was ordered for my business, a guest house, so having a reliable device is essential.
I specifically ordered an “Excellent” condition iPhone, and it was supposed to be Silver. When it arrived, it was Black — which honestly should have been the first red flag.
Despite that, I decided to keep and use the device. I transferred all my information over, wiped my old iPhone, and gave the old device away.
A few days later, I discovered the battery only holds charge for about half a day.
Now Revibe wants me to send the phone back for evaluation, which could take up to 13 days — even though I paid for insurance and additional cover.
How am I supposed to wipe all my business information from the device and be without an iPhone for nearly two weeks? This is my primary business phone.
How they should handle my claim. Send me what I ordered, "an excellent device, and silver". Then I can transfer all my information and the courier can collect the dud device.
Too scared to send my device back to Revibe. Just look at the reviews — people are still waiting for their devices and getting no response. Sent an email to collect the device. Still no Response ????
7 May 2026
Unprompted review
Reply from Revibe
Hello Shay,
We understand the inconvenience this situation may cause, especially since the device is being used for your business operations.
However, we would like to clarify that the process you are requesting is unfortunately not how our warranty and claims procedure operates. Our claims, return, and warranty policies are clearly stated on our website and are available for review before purchase. These terms are not hidden or introduced afterward.
We kindly ask that this not be treated as a surprise, as customers are responsible for reviewing the warranty and return conditions before placing an order. Different stores may offer different policies, and unfortunately, the replacement arrangement you are requesting is not part of our current process.
That said, we remain fully at your service within the terms and conditions of our warranty policy, and our team is ready to assist you through the standard claim procedure.
Please don’t hesitate to reach out if you need any further assistance—we’re here to support you.
Best regards,
Revibe | Customer Experience Team
Revive service beautiful there return…
Revive service beautiful there return policy Wonderful
25 May 2026
Unprompted review
Reply from Revibe
We’re grateful for your Revibe review. Thanks for choosing Revibe!
Very disappointing experience with…
Very disappointing experience with Ravine customer service and claim handling process.
I submitted my iPad claim on 28 April, and as per their own policy, the process should have been completed within 13–15 days. Until today, I have still not received the device.
I have called more than 10 times, and every time the response is the same: “we are working on it,” with no proper update or clear resolution.
On 21 May, the tracking status showed “shipped for delivery,” but nothing was delivered. When I contacted them, they provided a tracking number that later showed the shipment was cancelled. After calling again, I was informed that the item was still sitting in the warehouse.
I even offered to collect the iPad personally, but they refused and said the matter had been escalated to management for urgent delivery. Later the same day, I called again and received the same vague response.
Overall, the communication, coordination, and customer support have been highly unprofessional. Extremely frustrating experience.
25 May 2026
Unprompted review
Reply from Revibe
Hello Nrupen,
We sincerely apologize for the delay, lack of clear updates, and the frustration caused throughout your claim process. We completely understand how disappointing and exhausting this experience has been for you.
Please rest assured that your device will be shipped soon, and our team is actively following up to ensure the delivery is completed as quickly as possible.
Additionally, once the device is successfully delivered, our team will contact you directly to collect your feedback regarding the experience, and compensation for the delay will also be discussed with you.
We truly appreciate your patience and understanding while we work toward resolving this matter properly.
Please don’t hesitate to reach out if you need any further assistance—we’re here to support you.
Best regards,
Revibe | Customer Experience Team
Reply from Revibe
We’re grateful for your Revibe review. Thanks for choosing Revibe!
It's 100% original device and amazing delivey timing,
Amazing👍😍🤩 all Original and cheapest price 100% Real Device...
From my side 10 out of 10 number
21 May 2026
Unprompted review
Reply from Revibe
Thank you for taking the time to leave this Revibe review.
Reply from Revibe
Your Revibe review made our day. Thank you for your support!
My device was delivered quickly and I…
My device was delivered quickly and I received exactly what I ordered…quality indeed
19 May 2026
Unprompted review
Reply from Revibe
We appreciate your kind Revibe review. Glad we could help!
I got my phone within 4days and im…
I got my phone within 4days and im inlove with my phone. Still in good condition.
22 May 2026
Unprompted review
Reply from Revibe
Thank you for your Revibe review. We truly appreciate your support!
Not bad but not particularly good.
24 May 2026
Unprompted review
Reply from Revibe
We appreciate you sharing this Revibe review. Glad you had a great experience!
delivery is fast and they make sure to…
delivery is fast and they make sure to update about everything.
24 February 2026
Unprompted review
Reply from Revibe
Thanks for sharing your Revibe review. We’re happy you had a great experience.
Best service delivery and good…
Best service delivery and good condition of the phone
8 May 2026
Unprompted review
Reply from Revibe
Thank you so much for the kind words! We're thrilled you had a great Revibe experience — it means the world to our team.
Reply from Revibe
We love hearing this! Your Revibe review just made our day. Can't wait to welcome you back.
Everything that was advertised about…
Everything that was advertised about the device i found to be beyond what was advertised and am super happy
22 May 2026
Unprompted review
Reply from Revibe
So glad you enjoyed shopping with us! Positive Revibe reviews like yours keep us motivated.
Highly disappointed with my experience
Highly disappointed with my experience. I bought an iPhone 16 Pro Max in excellent condition, but the screen is clearly a low-quality third-party replacement. The touch digitizer heavily lags and stutters behind my finger when swiping slowly. To make matters worse, True Tone button is visible, but it doesn't actually change the display colors at all.
Revibe's 50-point inspection completely failed here. I have already initiated a return within the 10-day window but they keep canceling my claim now once the 10 day window is finished they would show me their policies.
There is a brand called fonezone i purchased an iphone 15 pro max but it had some issues so they immediately took the phone back and gave me a refund the very next day. Very disappointed by Revibe.
16 May 2026
Unprompted review
Reply from Revibe
Hello Syed,
We sincerely apologize for the inconvenience and disappointment caused by this experience. We completely understand your frustration regarding the device and the concerns you raised about the screen performance.
However, we would like to clarify that your claims were not being canceled unfairly. The first claim submitted did not include the required proof or supporting evidence, which is why it could not proceed further. After you submitted a second claim with the requested proof attached, the claim was accepted successfully without any issue.
We appreciate your cooperation in providing the required information and assure you that your case is being handled according to the proper process and policy.
Best regards,
Revibe | Customer Experience Team
I rate 4 star only for customer service…
I rate 4 star only for customer service and their quick response.but the product i take from revibe that was very bad.they send me a defective piece.which was not work at all.
21 April 2026
Unprompted review
Reply from Revibe
Thank you for the positive Revibe review. It means a lot to our team.
And about the device itself, please make sure to report to us and raise a warranty claim about the issue you faced, we will be more than happy to help.
Revibe took the payment but did not…
Revibe took the payment but did not provide any order confirmation. Revibe customer service could not locate the order after receiving the payment receipt and from customer again all customer and order related details provided to the system.
Revise got the order number from me finally after i investigated through DHL service. The order today May 26 has not been delivered as announced by Revise through their reply to this review. I will edit this review once i have the final outcome.
21 May 2026
Unprompted review
Reply from Revibe
Hello Volker,
We sincerely apologize for the confusion and inconvenience caused regarding your order confirmation.
Please note that we have already sent you the order confirmation along with the tracking link by email. We are also happy to confirm that your order is currently in transit and is estimated to arrive today.
We truly appreciate your patience and understanding throughout this process.
Best regards,
Revibe | Customer Experience Team
The fast delivery and the quality check…
The fast delivery and the quality check because wow i so love this phone
13 May 2026
Unprompted review
Reply from Revibe
Thanks for the wonderful Revibe review! We're always adding fresh finds from our suppliers, so there's plenty more to discover.
Delevery service
Very high standards delivery tracking system....its gives each an every update
13 May 2026
Unprompted review
Reply from Revibe
Our team is buzzing after reading your Revibe review — thank you! We'll keep working hard to deliver this level of experience every time.
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