Retupmoc Reviews 

168
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Jeff is such a great IT expert. He is professional and is particularly good at not making IT dinosaurs seem like IT dinosaurs. I recommend him to anyone who needs a trustworthy IT support person.

Rated 5 out of 5 stars

Geoff came to diagnose why my PC was not powering up despite a new power supply having been installed. We also discovered the internal hard drives were failing. Geoff diagnosed an intermittent fault w... See more

Rated 5 out of 5 stars

Geoff will always make himself available as soon as he can - often within hours of calling him. He is knowledgeable, polite, friendly, and his invoices don't induce too much of a shock. I have every... See more

Rated 5 out of 5 stars

Jeff arrived on time, and worked through all our issues competently, efficiently and effectively. He picked up on some issues we had not identified - and we will move to address those in due course.... See more

Company details

  1. Computer Accessories Store

Written by the company

Mobile IT Services for all your home or business needs. We specialise in listening to your actual needs and suggesting solutions that match your business or personal computing demands and budget. We won't oversell you products that you don't need. We offer professional, timely service on-site or we can remotely access computer/s after our initial visit if you want ongoing support very quickly. With more than 25 years experience providing business computer support services and IT support, you will find we don’t offer band aid solutions – we want to get to the heart of the problem quickly and thoroughly, with as little computer downtime as possible. We accept most forms of payment, all our technicians carry mobile EFTPOS terminals.


Contact info

4.9

Excellent

TrustScore 5 out of 5

168 reviews

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4.9

All reviews

(168)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Jeff is such a great IT expert

Jeff is such a great IT expert. He is professional and is particularly good at not making IT dinosaurs seem like IT dinosaurs. I recommend him to anyone who needs a trustworthy IT support person.

11 June 2026
Rated 5 out of 5 stars

Jeff saved my bacon!

Jeff spent a great deal of effort to solve my problem which involved three visits and contact with Netspeed, my email service.

I can't thank him enough for persevering till the problem was fixed.

10 March 2026
Rated 5 out of 5 stars

As always

As always, Jeff handled the purchase and setup of our n ew laptop so that we could start using it straight away with confidence that everything would work as expected.

15 January 2026
Rated 5 out of 5 stars

Excellent computing help: prompt, specific, friendly

Our old computer emitted a Phfffft, a POP and the smell of burning solder! It never powered up again, but the daily demands of “computing” continued unabated. Two lots of close friends told us of a particularly friendly, trustworthy and very knowledgeable guy who would be certain to fix our problems!
It was thus that Jeff of Retupmoc came into our lives – after years of previously unsuccessful searching for computer advice which was timely, accurate, understandable and covers the wide spread of our lack of digital skills.
Jeff’s wide-ranging advice covered:
• Hardware purchasing: PC, laptop and mobiles
• Online data storage and backup
• Offline (home) storage, for both new machines and bank of old HDDs
• Networks and connections: both cabled and wireless
• Privacy and Security – antivirus, VPNs, Password manager and passkeys
• Apps and setting up software.
Nowdays we have access to Jeff by emails, which he answers promptly. Also, he is happy to make in-person onsite visits when necessary.
As well as the above-listed clear technical competence, equally important is that he is a really nice bloke. We regard him as absolutely trustworthy and we welcome him into our home as a friend with whom we enjoy a “working coffee”. His explanations for us are very simple and easy to understand, but we have heard him speak a different language with techos!
His prices were delightfully reasonable.
We have no hesitation in recommending Jeff, given that he has helped us out on several occasions. We will continue to call on him whenever we need digital advice.

4 April 2025
Rated 5 out of 5 stars

Totally respect this company.

Geoff will always make himself available as soon as he can - often within hours of calling him. He is knowledgeable, polite, friendly, and his invoices don't induce too much of a shock. I have every confidence in recommending this company.

20 October 2025
Rated 5 out of 5 stars

Jeff went above and beyond to provide…

Jeff went above and beyond to provide the best advice ensuring I understood the new operation system as I am not tech savvy at all!

With his many years in the industry and integrity to ensure value for money his service is highly recommended!

20 October 2025
Rated 5 out of 5 stars

Prompt and Reliable Service

I have been a customer of Retupmoc for a good number of years. Service has always been prompt and very reliable. Recommendations and outcomes have always been positive.

20 August 2025
Rated 5 out of 5 stars

Excellent Service

After initial contact I received a response within 24 hours and assistance with my computer problem. Follow-up service was promptly provided and my problem solved to my satisfaction within 3 days. Service was friendly, explanations given were easily understood, and the outcome really excellent. I would recommend Retupmoc to friends and family.

27 July 2025

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