Jeff is such a great IT expert. He is professional and is particularly good at not making IT dinosaurs seem like IT dinosaurs. I recommend him to anyone who needs a trustworthy IT support person.
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See what reviewers are saying
Geoff came to diagnose why my PC was not powering up despite a new power supply having been installed. We also discovered the internal hard drives were failing. Geoff diagnosed an intermittent fault w... See more
Geoff will always make himself available as soon as he can - often within hours of calling him. He is knowledgeable, polite, friendly, and his invoices don't induce too much of a shock. I have every... See more
Jeff arrived on time, and worked through all our issues competently, efficiently and effectively. He picked up on some issues we had not identified - and we will move to address those in due course.... See more
Company details
Written by the company
Mobile IT Services for all your home or business needs. We specialise in listening to your actual needs and suggesting solutions that match your business or personal computing demands and budget. We won't oversell you products that you don't need. We offer professional, timely service on-site or we can remotely access computer/s after our initial visit if you want ongoing support very quickly. With more than 25 years experience providing business computer support services and IT support, you will find we don’t offer band aid solutions – we want to get to the heart of the problem quickly and thoroughly, with as little computer downtime as possible. We accept most forms of payment, all our technicians carry mobile EFTPOS terminals.
Contact info
Canberra, Australia
- 02 6160 4454
- enquiry@retupmoc.com.au
- retupmoc.com.au
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Jeff is such a great IT expert
Jeff is such a great IT expert. He is professional and is particularly good at not making IT dinosaurs seem like IT dinosaurs. I recommend him to anyone who needs a trustworthy IT support person.
Jeff's profound knowledge of computer…
Jeff's profound knowledge of computer eccentricities is combined with his patient and pleasant nature.
The service was prompt and Jeff Stiff…
The service was prompt and Jeff Stiff was friendly, polite and efficient.
Consistent excellent service
Jeff saved my bacon!
Jeff spent a great deal of effort to solve my problem which involved three visits and contact with Netspeed, my email service.
I can't thank him enough for persevering till the problem was fixed.
Whenever I call upon Jeff with any…
Whenever I call upon Jeff with any problems, he is always extremely helpful and timely.
Malwarebytes renewal
As always, Retupmoc provides a fast and reliable service. I am a very happy customer with Jeff as a consultant. Thank you
As always
As always, Jeff handled the purchase and setup of our n ew laptop so that we could start using it straight away with confidence that everything would work as expected.
Jeff's knowledge and willingness to help
Jeff's knowledge and willingness to help. especially those of us who are not computer literate!
Excellent computing help: prompt, specific, friendly
Our old computer emitted a Phfffft, a POP and the smell of burning solder! It never powered up again, but the daily demands of “computing” continued unabated. Two lots of close friends told us of a particularly friendly, trustworthy and very knowledgeable guy who would be certain to fix our problems!
It was thus that Jeff of Retupmoc came into our lives – after years of previously unsuccessful searching for computer advice which was timely, accurate, understandable and covers the wide spread of our lack of digital skills.
Jeff’s wide-ranging advice covered:
• Hardware purchasing: PC, laptop and mobiles
• Online data storage and backup
• Offline (home) storage, for both new machines and bank of old HDDs
• Networks and connections: both cabled and wireless
• Privacy and Security – antivirus, VPNs, Password manager and passkeys
• Apps and setting up software.
Nowdays we have access to Jeff by emails, which he answers promptly. Also, he is happy to make in-person onsite visits when necessary.
As well as the above-listed clear technical competence, equally important is that he is a really nice bloke. We regard him as absolutely trustworthy and we welcome him into our home as a friend with whom we enjoy a “working coffee”. His explanations for us are very simple and easy to understand, but we have heard him speak a different language with techos!
His prices were delightfully reasonable.
We have no hesitation in recommending Jeff, given that he has helped us out on several occasions. We will continue to call on him whenever we need digital advice.
All problems resolved at minimal cost
Totally respect this company.
Geoff will always make himself available as soon as he can - often within hours of calling him. He is knowledgeable, polite, friendly, and his invoices don't induce too much of a shock. I have every confidence in recommending this company.
Jeff went above and beyond to provide…
Jeff went above and beyond to provide the best advice ensuring I understood the new operation system as I am not tech savvy at all!
With his many years in the industry and integrity to ensure value for money his service is highly recommended!
Prompt and Reliable Service
I have been a customer of Retupmoc for a good number of years. Service has always been prompt and very reliable. Recommendations and outcomes have always been positive.
Great service. Clear explanation of work needed.
Clear explanation of the work needed. Great pick-up/drop off service.
Excellent Service
After initial contact I received a response within 24 hours and assistance with my computer problem. Follow-up service was promptly provided and my problem solved to my satisfaction within 3 days. Service was friendly, explanations given were easily understood, and the outcome really excellent. I would recommend Retupmoc to friends and family.
Attentive to the customer's needs.
Attentive to the customer's needs.
Reliable troubleshooting skills were evident during the job, and the advice 0ffered when sked was appreciated.
Jeff is always so giving of his advice
Jeff is always so giving of his advice, and time. Greatly appreciated.
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