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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality, sleek design, and robust build. Many appreciate the reliability and long-lasting performance of items like power banks and cases, noting their practicality for travel and daily use. The customer service also receives frequent commendation for being efficient, helpful, and providing excellent after-sales support. However, some people were dissatisfied with specific products, such as an Apple Watch case that cracked quickly and affected screen functionality. A few customers also expressed a desire for more variety and choices in the product range.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the quality, reliability,... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the build quality and... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently highlight the excellent and... See more

Based on these reviews

Rated 5 out of 5 stars

Cygnett 10,000 mAh power bank I love this little beauty, with the USB C and 2 USB A outputs and the battery capacity indicator, oh as well as a cool little slot to attach a lanyard as well as a wa... See more

Rated 5 out of 5 stars

Online shopping experience was wonderful - quick efficient and had all the information I needed on the product I was after. I bought the Wireless Elite Audio Adapter. Awesome little adapter - I use t... See more

Rated 5 out of 5 stars

27K Laptop Power Bank (148W) with Case This power bank is an absolute must have for anyone who is looking for long lasting power whist travelling. A sleek design with massive capacity and fast char... See more

Rated 5 out of 5 stars

I always buy Cygnet products. I like the fact that you don’t have to go to a specialised technology shop. I usually buy from my local Big W. Cygnet brand offer a 5year guarantee on their usb cables. I... See more


Company details

  1. Cell Phone Accessory Store

Written by the company

Cygnett products are sold in over 200,000 retail outlets through 42 countries. The range includes over 100 digital accessory products, cables, chargers, cases and a full range of Power Banks. Based in Melbourne the business has a team of passionate design and quality driven experts who strive to ensure every Cygnett product is beautifully crafted, packaged and delivered to customers


Contact info

4.9

Excellent

TrustScore 5 out of 5

159 reviews

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Rated 5 out of 5 stars

Cygnet is a company with products that I trust.

Cygnet is a company that I trust and has quality products that I trust. I recently purchased an audio adaptor after having had a couple of low cost other brands of a similar product which became frustrating to operate. The Cygnett Audio adaptor works very well, it pairs with my headphones easily and quickly. The display screen showing connections and battery are both game changers for this type of advice. I use this to connect 2 headphones to my TV. As far as I am concerned this product is an absolute winner. Additionally the service from Cygnett is exemplary.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Cygnett

I have purcahrs few products from Cygnett online store. I am content with the items and their quality and durability so far. They have a professional customer care team and pay attention to any quarry. I recommend Cygnett products.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Have now purchased 20000 ah chargers

Have now purchased 20000 ah chargers, one for me and because I was so impressed with the product purchased a 2nd one for a very good friend. Had a hiccup with one item but sorting it out with the company was a breeze. At no time did i get the feeling my issue wasn't treated as genuine. Matter resolved easily and quickly. Have found their product excellent and ticks all my boxes. Would unreservedly recommend both the product and the company.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Power Bank

Cygnett 10,000 mAh power bank

I love this little beauty, with the USB C and 2 USB A outputs and the battery capacity indicator, oh as well as a cool little slot to attach a lanyard as well as a way to strain relief your cables. Delivery is quick and you will need to check me on this, but it looks like it will be compliant with the new Australian rules on what size battery packs you can take on the aircraft

24 November 2025
Unprompted review
Rated 5 out of 5 stars

I always buy Cygnet products

I always buy Cygnet products. I like the fact that you don’t have to go to a specialised technology shop. I usually buy from my local Big W. Cygnet brand offer a 5year guarantee on their usb cables. I had never had one break before but recently one did. The after sales care I was given (via email) was more than I expected. I was offered a new cable & was always treated respectfully. I will continue to purchase this reliable & affordable brand for my phones & iPads. Also Thankyou for great after sales service.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Cygnet Magnetic Mount

We had purchased magnetic window mount a while back for one of our vehicles. Very happy with the original one so decided to purchase a second one for our other vehicle this time directly through Cygnet website.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

I had a power bank that had a swollen…

I had a power bank that had a swollen battery. It was a bit older too. I contacted the cygnet customer service through the site. Literally one minute after logging the job, someone from their care team reached out and offered a replacement. An hour later it was in the mail to me.

It is great to see that in this day and age of people seeming to care less and processes being more and more automated and impersonal, that you guys actually care about your customers and resolve things super swiftly and with a great outcome. This is very much appreciated and lights up my day. Good on you guys and keep up the good work!

31 October 2025
Unprompted review
Rated 5 out of 5 stars

This power bank is excellent

This power bank works well and is obviously a very handy charger for on the go or when I can't find my wall charger!

Cygnets.com continues to provide excellent Customer Service, very competitive pricing and amazing sales.

Long time customer here and will continue to purchase from this business.

10 October 2025
Unprompted review

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