roobotech.com.au Reviews 179

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Excellent, attentive customer service. Arman was welcoming when we entered the shop, he had all the answers to questions we asked, he was friendly, not pushy or rushed like other sales people, this... See more

Rated 5 out of 5 stars

Galaxy S22 Ultra arrived very quickly, in better condition than expected. No scratches - it looked like a brand new phone. Charger and cable included. It was well packaged in a generic box, with f... See more

Rated 5 out of 5 stars

Ordered late before Xmas but owner rang me and was able to organise express delivery at no extra cost. Still didn’t get it before Xmas but more due to Australian post not able to ship it in time.

Rated 5 out of 5 stars

A year ago a mate recommended the store to buy a second hand phone. The staff politely and honestly recommended Samsung 9 for what I was going to use it for. I am very satisfied with it and love it. A... See more

Company replied

Company details

  1. Cell Phone Store

Written by the company

Roobotech is a leading market force in technologically advanced products. Our main aim is to sell excellent consumer products while at the same time reusing technologies to decrease carbon emissions. We obtain mildly used products from our suppliers and after careful examination from our team of highly qualified professionals, each device is graded and refurbished.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

179 reviews

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Replied to 100% of negative reviews

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Rated 3 out of 5 stars

I payed for dhl and it was shipped by…

I payed for dhl and it was shipped by auspost and he was out of stock and had to contact him as there was no communication to shipp a different device , however im giving three stars as he sent s better quality device than what i payed for so i guess that makes up for it ☺️

20 April 2026
Rated 5 out of 5 stars

Positive experience

I have come back to Roobotech for 3 separate phone purchases over the years as they are always so helpful & have good refurbished phone stock 😊

9 March 2026
Unprompted review
Rated 3 out of 5 stars

REQUEST FOR A SCREENSHOT OF MY LICENCE

They wouldn't deliver to a second address.
I had a request for a screenshot of my licence.
As I stated, "When a 'modern' system can't manage a delivery to a second address, something is VERY, VERY wrong."

I cancelled my order and I will purchase elsewhere.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Found the staff very helpful

Found the staff very helpful. They are good at getting back via email or chat. They did not have the colour I wanted so they upgraded me to a larger phone but different colour . it was also easy to keep track of the delivery of my phone. The phone is working great so far . It is much better to deal with a local company where you can speak to a real person .

13 February 2026
Rated 5 out of 5 stars

Personal touch and quality product

Ordered late before Xmas but owner rang me and was able to organise express delivery at no extra cost. Still didn’t get it before Xmas but more due to Australian post not able to ship it in time.

22 December 2025
Rated 5 out of 5 stars

Wanted to buy locally in Victoria

I purchased after seeing your short advert on Facebook, I connected with the customers honesty in the video discussing his experience with Roobotech, I found the model I was looking for and in the condition I was after, included a purchase of a cover and the whole purchase from that minute to receiving the phone was flawless, the phone is in perfect condition as listed, we were updated with proceedings as they developed ie mail out and expected delivery date. Very happy customer.

10 November 2025

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